I have to say that Direct Door Handles have delivered outstanding customer service. On initial enquiry I experienced a professional and friendly service, advising the owner would call me back concer... See more
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Review summary
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Reviews shaping this summary
Great service, next day delivery of order placed at 2pm. Even offered some advice over the telephone answering some questions I had. Very knowledgeable guy I spoke too. Awesome will use again. Oh forg... See more
Great prices on the Jigtech handle packs I needed, and excellent service too. I inadvertently ordered a small item with a longer lead time and not only did they phone me to advise this in case I hadn'... See more
Fantastic product, fairly priced. Courtesy call from the company after placing the order was a great touch and really gave me confidence if there had been any issues. Was able to suggest some other pr... See more
Company details
Written by the company
Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
4.9
Excellent
211 reviews
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Door Handles.
Would have given more ⭐ if possible.
Great deal, order completed 2.00pm and delivered following morning.
The staff are extremely helpful too.
January 30, 2025
First class customer service
I had a lot of questions to ask about particular door handle I needed to replace. The help I got from DDH was exemplary - fast to respond, willing to explain details of the product and take and share pictures so that I could ensure it would match my requirements. And when they couldn't fulfil my order they were willing to recommend another company who would be able to assist me. Overall the service from DDH was superb!
January 17, 2025
Unprompted review
Excellent Service
Everything excellent, can’t fault it. Price, product knowledge when I called to check stock, everything available for a full house handle and lock swap out, easy to order on the website, order update communications and it all came the following morning really well packaged. Why can’t all suppliers be like this?
January 8, 2025
Fast and super delivery with great…
Fast and super delivery with great advice from Paul. Defo be back Paul
January 8, 2025
Surprised at how quickly my doorhandles…
Surprised at how quickly my doorhandles arrived. Good quality handles
December 30, 2024
A great quality item
A great quality item, reasonably priced, with fairly quick despatch.
Sort of what one would expect.
(unfortunately not always what one gets..but then, that's on line shopping).
November 25, 2024
Great communication regarding an adress…
Great communication regarding an adress issue on my part fast delivery and great product
November 24, 2024
Really helpful
Really helpful, back ordered specific handles that were out of stock everywhere and they kept an eye on the order for a few months keeping me updated. Really happy with the service will use for any future purchases and recommend. Thank you.
November 24, 2024
Absolutely brilliant
Absolutely brilliant. Great price and great quality. Would 100% recommend this company. I called up as I couldn't find a bathroom lock and the guy on the phone was superb. He literally changed the website there and then. I mean that is what you call service.
November 24, 2024
Very happy customer
Very happy customer. Paul has been amazing through our transaction from the beginning. Communication and understanding was exceptional .. A+ service. Thank you so much Paul ..
November 24, 2024
Fantastic service
Fantastic service. There aren’t many places that’ll call you shortly after order to confirm everything, and make sure you had the things needed. This was my second order and I’ll only be using them in future for what I need
November 1, 2024
Beautiful products
Beautiful products. Excellent quality.
Very good value. Efficient delivery.
Thank you
October 31, 2024
Customer service is second to none.
November 1, 2024
Best price I could find with fast…
Best price I could find with fast delivery. Unfortunately one item was out of stock after ordering. I immediately received a very helpful phone call with a promise of the item out of stock delivered to me in two days. To my surprise the item arrived as promised. Excellent service.
October 29, 2024
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