Great service, next day delivery of order placed at 2pm. Even offered some advice over the telephone answering some questions I had. Very knowledgeable guy I spoke too. Awesome will use again. Oh forg... See more
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Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
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Very good customer service
Very good customer service, supplier called to advise of stock shortage on 1 item but offered a solution, i then received a further call 15 minutes later to say their courier had been to collect the deliveries for that day and to apologise that my order would now be the following day. More suppliers should be more customer friendly, will definitely use again, and their prices were very competative
Great personal service
Got in contact straight away when there was a short delay
Doubled checked address, was nice to have real person interaction
Always very helpful
This company is first class
This company is first class, excellent communication and service from placing my orders and very fast delivery, kept well informed about my order and very helpful advice too. Will definitely use this company again A+++++++
Great company to deal with
Had to check a few things so rang them. Excellent advice to help me with final bits I was unsure of. Prompt delivery too. Would use again and highly recommend.
Paul from Direct door handles is ace.
Paul from Direct door handles is ace.
The customer service all the way to the quality of the handles , locks and hinges is fantastic. Highly recommended. Trust me. No need to shop anywhere else.
Trustworthy, reliable, and highly recommended company.
I needed to change the handles on my flat to ensure privacy and restrict access to certain areas for the kids. Direct Door Handles offered the best price I could find. I required assistance to ensure the chosen model matched perfectly with my doors. Paul Bowley was exceptional; he went above and beyond, providing advice, making calls, exchanging emails, sending pictures, and even measuring the product. He also suggested ways to find a reliable handyman for the job. Moreover, the item arrived promptly after placing the order. I couldn't be happier with their service, which is why I'm writing this review, albeit late. Thank you so much, Paul, once again.
Big Brand handles
Bought big brand handles - recommended by our Carpenter - from this site. They were cheaper than he could get through trade contacts and arrived very quickly. Everything was in stock and superbly packed and handled. Very impressed
Exactly What We Needed
About 8 years ago we got some door handles for downstairs, through our kitchen fitters - at trade price, via Magnet Trade. Wanting to now upgrade the upstairs to match them was able to find the exact same ones at DDH for a very similar price per handle. Bargain!
Easy to order and quick delivery
Easy to order and quick delivery
Cannot fault the customer service
Outstanding customer service
Outstanding customer service from Paul
I had a telephone call, straight after placing an order , with some very useful advice . I consequently amended my order and received my delivery the next day . I cannot fault them as a company - it is rare to find service like this anymore and Will definitely use them again in the future.
Paul was so incredibly helpful when I…
Paul was so incredibly helpful when I had a problem with a door latch. Even though I couldn't buy the part from them he directed me to a place where I could buy it. Really brilliant customer service. Thank you.
These guys are so helpful
These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates like Howdens. Using Paul and the team at DDH is like chatting to friends, they’re friendly, personal and a pleasure to deal with. A refreshing change in this ever changing world.
Excellent customer service
Excellent customer service, advise on other products and after sales review to check delivered on time and that I was happy with my purchase
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