Direct Hairdressing Scissors Reviews 65

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, often highlighting their quality and value. Many people also commend the speedy and efficient delivery service, noting that items frequently arrive sooner than expected. The overall service, including the ease of ordering and good communication, is also highly appreciated by consumers. However, some people were dissatisfied with certain products, describing them as potentially inauthentic or outdated. A few other people also felt that their orders arrived damaged or with missing items, leading to disappointment.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the excellent... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the speed of delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the brilliant and fantastic... See more

Order

Reviewers highlight positive aspects of their ordering experience. Customers found the ordering process easy... See more

Price

Users describe positive interactions with price. Many customers found the prices to be very good, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price and incredibly speedy dispatch and delivery! These hairbrushes were by far the best value anywhere. Would DEFINITELY recommend Direct Hairdressing. I'll be back!!

Company replied

Rated 5 out of 5 stars

Arrived quickly, price was good too. I bought these for home use and these are good scissors for my purpose. Several aspects of the construction (especially the adjustment mechanism to tighten the... See more

Company replied

Rated 5 out of 5 stars

I ordered a Babyliss Pro haircutting set, found them online for a very good price so I bought it. To my surprise it arrived the next morning! Very fast delivery, items were excellent and they even thr... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, after researching the scissors I wanted I found them on Direct Hairdressing for the best price also as I was buying them I got a discount code. My scissors arrived the next day and... See more

Company replied


Company details

  1. Wholesaler

Written by the company

Trading since 2005, We sell the complete range of quality scissors of various types including traditional styles of hair scissors and shears, left-handed hairdresser scissors, thinning scissors / texturising scissors and barbers scissors. All from top name brands such as Joewell, Kasho, Jaguar, Osaka, Kyoto, Samurai, Buttercut, Haito, Yasaka and many more! Along with our vast scissor offering we also sell everything else you need including Clippers, Trimmers, Shavers, Styling Products, Hair Dryers & Straighteners, Waving Irons, Hairdressing & Salon wear plus MUCH more. Again from top name brands such as Wahl, Babyliss, Head Jog, Barburys, Fudge, Denman, Diva, Hair Tools, Andis, Head gear to name a few.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great transaction.....good…

Great transaction.....good communication, very prompt delivery and excellent packaging done with care. Very pleased.

February 12, 2026
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Anne

Thank you for your 5* review! We're glad you're happy with the service you received.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Great purchase

I made a mistake in the order of the scissors but I found a great willingness to solve the problem. The order was quickly changed before shipping and the scissors arrived correct. Easy communication and fast responses, perfect purchase

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 2 x hairdryers

Ordered 2 x hairdryers. Delivery was quick. No issues whatsoever.

January 23, 2026
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Gary

Thank you for your 5* review. We're glad you're happy with your dryers and the delivery speed.

Kind regards
Direct Hairdressing Scissors

Rated 1 out of 5 stars

Customer service is non existent,

Customer service is non existent,
Ordered brushes over a week ago, had no contact from them whatsoever.

Doesn’t say anything about the delivery taking a long time and I’ve heard nothing.
When I try to send an email to the info email provided it says the email does not exist.

January 19, 2026
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Starr,

We’re sorry you felt you hadn’t received any communication — that’s certainly not the experience we aim to provide.

Your order was placed on 19th January and we emailed you the following day (20th) to explain there was a short stock delay, with an expected delivery date of Monday 26th. In that email we also offered the option of a refund if you needed to source the items sooner.

We can confirm our info email has been working as normal. We received your contact form message on Sunday and saw you'd tried to call (unfortunately we're shut Sunday). We followed up again first thing Monday morning. The stock arrived as expected on the 26th and your order was dispatched and delivered the the next day.

We apologise for any frustration caused and always do our best to keep customers informed if there are any delays.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Very good price compared with other…

Very good price compared with other brand name shop. delivery is very fast which within 48hours. Satisfied with this quality and service

December 1, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for your 5* review. We're glad you're satisfied with delivery and service received.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

ordering was easy

ordering was easy, delivery quick, brush is brilliant

December 2, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Viv

Thank you for your 5* review, we're glad you're happy with your shopping experience with us :)

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Excellent company

Excellent company! Really helpful, and really fast to respond to queries and orders. Highly recommended.

December 5, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Robert

Thank you for your 5* review! We're glad you're happy with the customer service you received

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Amazing service

The customer service was amazing. Had a slight issue with a product and it was sorted and fixed within 2 days with no question! Would 100% recommend

December 3, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Chloe

Thank you for your 5* review! We do try and sort any issues that may arise to the best of our ability so i'm glad we could get it sorted for you.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Only ordered yesterday and arrived…

Only ordered yesterday and arrived today!
Fantastic service so far. This hairdryer was at least £30 more expensive on any other website.

November 20, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Marsha

Thank you very much for your 5* review :) We're glad you're happy with your new hair dryer and the speedy delivery!

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Granddaughters loved this product.

Granddaughters loved this product.
Came promptly and paid a good price.

November 14, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Vincent

Thank you for 5* review! We're glad you're happy with the products and the service you received.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Brilliant service

Brilliant service, fast delivery and brilliant product

November 19, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Nicola

Thank you for your 5* review! we're glad you're happy with the service you received and your new Joewell scissors

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item great, definitely recommend.

November 12, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Tracie

Thank you for your 5* review. We're glad to hear you're happy with the quick delivery

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Fantastic service from a great company

Fantastic service from a great company. Prices are good and products are delivered quickly with correspondence throughout. Stand out company to deal with.

October 31, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Thank you for your 5* review! We're glad you're happy with products, prices and the customer service you received :)

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Super fast delivery and competitive prices!

Very pleased with my Parlux hairdryer, it arrived the morning after I ordered it! Great service from Direct Hairdressing Scissors.

October 23, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Amanda

Thank you for your 5* review, we're glad you're happy with your new Parlux dryer and the speed we got it to you :)

Kind regards
Direct Hairdressing Scissors

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