Direct Hairdressing Scissors Reviews 

74
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally rapid, with many items arriving safely the very next day or within forty-eight hours after purchasing. Shoppers consistently point out the reliable shipping process, which ensures goods arrive promptly and in pristine condition. Consumers are also very pleased with the great pricing, finding items significantly cheaper than elsewhere while maintaining superb product quality. Buyers note that placing orders is completely straightforward and entirely hassle-free. People deeply appreciate the clear communication and overall exceptional standard of service provided by the team.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are exactly as described and of very... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with their overall... See more

Order

Consumers find order satisfaction to be very high, highlighting the fast and efficient service. Reviewers... See more

Price

People report positive experiences with price, highlighting that items are much more affordable here than on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service safe delivery next day Happy with the straighteners , very good price Leaves a good sheen , only put it on the 4 heat and I have thick hair a nice 3 meter lead very helpful too... See more

Company replied

Rated 5 out of 5 stars

Only ordered yesterday and arrived today! Fantastic service so far. This hairdryer was at least £30 more expensive on any other website.

Company replied

Rated 5 out of 5 stars

Very good price compared with other brand name shop. delivery is very fast which within 48hours. Satisfied with this quality and service

Company replied

Rated 5 out of 5 stars

Fantastic service from a great company. Prices are good and products are delivered quickly with correspondence throughout. Stand out company to deal with.

Company replied


Company details

  1. Wholesaler

Written by the company

Trading since 2005, We sell the complete range of quality scissors of various types including traditional styles of hair scissors and shears, left-handed hairdresser scissors, thinning scissors / texturising scissors and barbers scissors. All from top name brands such as Joewell, Kasho, Jaguar, Osaka, Kyoto, Samurai, Buttercut, Haito, Yasaka and many more! Along with our vast scissor offering we also sell everything else you need including Clippers, Trimmers, Shavers, Styling Products, Hair Dryers & Straighteners, Waving Irons, Hairdressing & Salon wear plus MUCH more. Again from top name brands such as Wahl, Babyliss, Head Jog, Barburys, Fudge, Denman, Diva, Hair Tools, Andis, Head gear to name a few.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(74)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great scissors!

Bought these scissors for my daughter in law who is training to be a hairdresser. Ordered Sunday, delivered Wednesday. Great product, lovely case to keep the scissors in. Thank you.

October 3, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Hilary

Thank you for your 5* review. We're glad you're happy with the scissors for your daughter-in-law.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Fast delivery

Fast delivery, scissors are beautiful and great to cut with and good price

October 3, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Andrea

Thank you for your 5* review. We're glad you're happy with our service and your scissors.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

fast delivery good quality scissors

fast delivery good quality scissors

October 1, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for your 5* review. We're glad you're happy with the service you received and your new scissors.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Very quick to come small issue was…

Very quick to come small issue was resolved so quick thanks again will buy again

September 1, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Emma

Thank you for your 5* review, we do try to sort any issues out as quickly and efficient as possible so we're glad you're happy with the service you received.

Kind regards
The Direct Hairdressing Scissors team

Rated 4 out of 5 stars

Good service

Good service, arrived on time and all wrapped securely.

August 30, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Zara

Thank you for your review, we're happy we could fulfil your order to a good standard

Kind regards
The Direct Hairdressing Scissors team

Rated 5 out of 5 stars

Perfect products at amazing prices,I’m…

Perfect products at amazing prices,I’m always searching for Christmas highlighting foils for my clients hair and now I’ve found some and the flower foil patterns i will buy more,they make my clients smile and little price difference to plain silver foil but a great visual impact,thank you and speedy delivery,what more can you ask for:)

September 2, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Alison

We're glad you're happy with your foils and we appreciate the 5* review

Kind regards
The Direct Hairdressing Scissors team

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Happy with communication and service

September 4, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Denise

Thank you for your 5* review, we appreciate it greatly

Kind regards
The Direct Hairdressing Scissors team

Rated 5 out of 5 stars

Amazing service and more than happy to…

Amazing service and more than happy to help.
I was struggling to find the right scissors and Chris was so very helpful and informative and was able to get the next day delivery all sorted for me.

5stars every day of the week!! Thank you 🤩

August 28, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for your 5* review! We're glad we could help you find the right scissors and get them to you when you needed them.

Kind regards

Chris

Rated 5 out of 5 stars

Kept informed of delivery progress

Kept informed of delivery progress .
Arrrived just two days after ordering .

August 15, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Janet

Thank you for leaving us a 5* review, your feedback is greatly appreciated.

Kind regards
The Direct Hairdressing Scissors Team

Rated 5 out of 5 stars

Just what I wanted

Just what I wanted. Arrived very quickly.

August 14, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for leaving us a 5* review, we're glad you're happy with your purchase!

Kind regards
The Direct Hairdressing Scissors Team

Rated 5 out of 5 stars

My wife swears by these brushes…

My wife swears by these brushes unfortunately hers were old so I’ve replaced them she has very curly hair frizzy worth every penny thank you

August 14, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for leaving us a 5* review, we're glad your wife is happy with her new brushes!

Kind regards
The Direct Hairdressing Scissors Team

Rated 1 out of 5 stars

Total scam company

Total scam company. Ordered hairdressing scissors I have previously bought numerous times from them.

I'm left handed and made a mistake and ordered the right handed version, I sent them back at my own expense and was told they have been used and sent my pictures of scissors that had been used but not mine as I can't use them as I'm left handed.

they offered to fix the scissors for £20 .

TOTAL JOKE
you have been warned ⚠️

August 14, 2024
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Josh

Upon your return of the incorrect handed scissors, the Kyoto scissor engineer could clearly see hairs on the blade and under the screw assembly once taken apart along with damage to both blades which in their words had been "potentially dropped to cause the chipping to the blade".

We offered the service of these scissors or to return to you in their present condition as they were not returned in their original condition or fit for resale. Had they been returned in their original condition we would have gladly swapped them over to the left handed version you actually required.

We apologise you feel this is a scam but this return had not been done in alignment with our terms and conditions. We try to find the best solution for any issue presented but on this instance we could only offer to have these serviced and or returned to yourself

Thank you

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