Direct Hairdressing Scissors Reviews 

74
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally rapid, with many items arriving safely the very next day or within forty-eight hours after purchasing. Shoppers consistently point out the reliable shipping process, which ensures goods arrive promptly and in pristine condition. Consumers are also very pleased with the great pricing, finding items significantly cheaper than elsewhere while maintaining superb product quality. Buyers note that placing orders is completely straightforward and entirely hassle-free. People deeply appreciate the clear communication and overall exceptional standard of service provided by the team.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are exactly as described and of very... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with their overall... See more

Order

Consumers find order satisfaction to be very high, highlighting the fast and efficient service. Reviewers... See more

Price

People report positive experiences with price, highlighting that items are much more affordable here than on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service safe delivery next day Happy with the straighteners , very good price Leaves a good sheen , only put it on the 4 heat and I have thick hair a nice 3 meter lead very helpful too... See more

Company replied

Rated 5 out of 5 stars

Only ordered yesterday and arrived today! Fantastic service so far. This hairdryer was at least £30 more expensive on any other website.

Company replied

Rated 5 out of 5 stars

Very good price compared with other brand name shop. delivery is very fast which within 48hours. Satisfied with this quality and service

Company replied

Rated 5 out of 5 stars

Fantastic service from a great company. Prices are good and products are delivered quickly with correspondence throughout. Stand out company to deal with.

Company replied


Company details

  1. Wholesaler

Written by the company

Trading since 2005, We sell the complete range of quality scissors of various types including traditional styles of hair scissors and shears, left-handed hairdresser scissors, thinning scissors / texturising scissors and barbers scissors. All from top name brands such as Joewell, Kasho, Jaguar, Osaka, Kyoto, Samurai, Buttercut, Haito, Yasaka and many more! Along with our vast scissor offering we also sell everything else you need including Clippers, Trimmers, Shavers, Styling Products, Hair Dryers & Straighteners, Waving Irons, Hairdressing & Salon wear plus MUCH more. Again from top name brands such as Wahl, Babyliss, Head Jog, Barburys, Fudge, Denman, Diva, Hair Tools, Andis, Head gear to name a few.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(74)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price and incredibly speedy…

Great price and incredibly speedy dispatch and delivery! These hairbrushes were by far the best value anywhere. Would DEFINITELY recommend Direct Hairdressing. I'll be back!!

August 1, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Sue

Thank you very much for your 5* review. We're happy to hear you were pleased with the speed of dispatch and the price.

Don't hesitate to shop with us again in the future!

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Easy to order. Presentation great.

Easy to order.. Rather expensive scissors but a gift for my Daughter so don't mind. Lovely present station box and prompt delivery.

August 4, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Julie

Thank you for your 5* review. The Kyoto scissors are worth every penny and we're certain your daughter will love them :)

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Great product, price, and customer service

Got the kyoto sprint scissors. Best price I could find online, great product, nice packaging and super fast delivery! Happy customer

July 31, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Sara

Thank you for your 5* review! We're glad you're happy with your new scissors and the service you received.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Super fast delivery and my new hairdryer is fantastic. I wouldn’t hesitate to shop here again. Thanks so much!

July 29, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Iona

Thank you very much for your 5* review. We're glad we could get you sorted with your new hair dryer

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Chris Benett was GREAT.

Chris Benett was GREAT.
Smooth communication, arrangement for posting the 3 scissors pouches to CYPRUS (!!!).

Payment via PAYPAL.
Great and very friendly exchanges.
Many thanks Chris. Highly appreciated.

July 15, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Dimitrios

It was a pleasure doing business with you. We're glad you're happy with your purchase and the service you received.

Kind regards
Chris
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Very happy thank you

July 18, 2025
Unprompted review
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Reply from Direct Hairdressing Scissors

Hi Cerstie

Thank you for taking the time to leave a 5* review. We're glad you're happy with the service you received.

Kind regards
Direct Hairdressing Scissors

Rated 5 out of 5 stars

Arrived quickly, good scissors.

Arrived quickly, price was good too.

I bought these for home use and these are good scissors for my purpose. Several aspects of the construction (especially the adjustment mechanism to tighten the scissors) suggest a very decent level of quality. These are nicer scissors than I have used to date.

July 10, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for your 5* review. We're glad to hear you're happy with your new scissors!

Kind regards
The Direct Hairdressing Scissors team

Rated 5 out of 5 stars

excellent quality,good price and very…

excellent quality,good price and very fast delivery

July 13, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Clare

Thank you for your 5* review. We're glad you were happy with the service your received

Kind regards
The Direct Hairdressings Scissors team

Rated 1 out of 5 stars

Poor product

Ordered some shampoo and conditioner from DHS. Really disappointed with the product. It was a fudge shampoo and conditioner which I’d ordered as a gift. I’ve had lots of fudge products and these looked like knock off copies or old out of date stock. I contacted the company for a comment and they didn’t even reply

May 16, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

We apologise for the look of the conditioner bottle. This was the last of the stock from Fudge which for some reason, as mentioned in the product description had bubbled. The stock however was brand new.

Apologies again for any inconvenience caused.

Direct Hairdressing Scissors

Rated 5 out of 5 stars

highly recommend this company

highly recommend this company, great customer service and sorts any problems out very quickly. I will be shopping again and couldn’t be happier with them,
Great prices aswell!

May 7, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Brandon

Thank you for your 5* review. We're glad your happy with replacement clipper and everything is working as it should.

Kind regards
Chris
Direct Hairdressing Scissors

Rated 1 out of 5 stars

I’m very disappointed with my…

I’m very disappointed with my experience. I ordered left-handed hairdressing scissors and was told I would need to wait up to three weeks, which I was happy to do. After almost a month of waiting, I received an email saying their supplier had just informed them that the scissors weren’t available after all. They offered me a different size or a different model, but I specifically needed left-handed scissors in the size I ordered. I asked for a refund, which they agreed to, but the whole process felt unprofessional and frustrating. I would not order from this company again.

April 15, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Lena

As you mentioned the product was on a lead time of approximately 3 weeks. After checking with the supplier they unfortunately informed us they were still waiting for their stock to arrive from the manufacturer.

They had the 5.75" model in stock which we offered instead of the 5.25" or if you would rather wait/be refunded for the original scissor you ordered. You decided to have a refund which was processed within 24 hours.

We apologise you felt it was unprofessional/frustrating.

Kind regards
Direct Hairdressing Scissors

Rated 1 out of 5 stars

Cheap and tacky quality - DO NOT BUY

I purchased a vanity case for over £70, expecting a high-quality product, but what I received was flimsy, scratched, and cheaply made. The item looked beautiful in the pictures, but in reality, it was far from it.

To make matters worse, I later found the exact same vanity case being sold on eBay for just £30. When I contacted the seller about this, they asked for the link—but after I sent it, they simply stopped responding. No return label was provided, and their website states that they deduct 15% of the item's value for returns, which is completely unreasonable.

Terrible quality, overpriced, and awful customer service. Avoid this company at all costs!

January 6, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Monika

These cases are a relatively new line within our offering and we have sold a number of them with no complaints. The cases are fully checked over before sending to make sure there are no imperfections.

The link to the alternative case from eBay you sent was nothing like the case ordered from us or likely not to be of the same quality hence a cheaper price.

We didn't stop replying to your emails and nowhere did we say we would charge the 15% restocking fee, but to return it for a full refund.

We also conveyed all this information on the claim you started with your payment provider including the email conversations who also sided with us.

We're sorry you weren't happy with your purchase but we only sell products that are of a high standard, fairly priced and try to offer the best outcome to any issue that may arrise

Kind regards
The Direct Hairdressing Team

Rated 5 out of 5 stars

Quick Delivery & Excellent Customer Service

My order was delivered quickly and the after care service was excellent. A particular thank you to Chris who was super efficient - fantastic customer service. I will definitely be a return customer.

February 8, 2025
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Thank you for your 5* star review!

Kind regards

Chris

Rated 5 out of 5 stars

Great service at a good price

Great service at a good price. Will be using them again

November 18, 2024
Unprompted review
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi Carole

Thank you for your 5* review, we're glad we could help. Don't hesitate to get in touch in the future!

Kind regards
The Direct Hairdressing Scissors team

Rated 3 out of 5 stars

Slow despatch

Took ages to get a despatch email notification, but each time I emailed they did email back pretty quickly and apologised for the delay. I did receive the product but not the free gift (comb) that was advertised and in my basket

November 6, 2024
Unprompted review
Rated 2 out of 5 stars

Arrived late

October 2, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for your review. You ordered on Saturday 28/09 and your order was dispatched the next working day, Monday 30/10 on a tracked 24 hour service.

Looking at the tracking it does appear to have arrived a day later than it should have so we apologies for this.

Kind regards
Direct Hairdressing Scissors

Rated 3 out of 5 stars

I was excited to order my scissors and…

I was excited to order my scissors and for the price I paid I would of expected the scissors to come in a nice presentation box or at least wrapped in something but they came in a hard leather case which isn't something I would use and the scissors were just shoved inside the pouch which upset me a little jaguar scissors are great and the scissors themselves are great bit the presentation lacks that wow factor

October 3, 2024
Direct Hairdressing Scissors logo

Reply from Direct Hairdressing Scissors

Hi

Thank you for your review. These were the last pair of this model we had available and as the description mentioned, they were supplied in a Kodo Scissor Case and reduced from £129.99 to £79.99.

We do have some Jaguar zip up cases that we would be more than happy to send out to you if this is something you would prefer.

Kind regards
Direct Hairdressing Scissors

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