Direction Law Reviews 1,056

Direction Law answered all of our questions and made the entire process smooth, quick and easy. Thank you Rebecca and Oliver🙂

The service was fast and reliable

Good experience overall. Helpful staff and quick responses when I needed them. Answered all my questions in a good manner and timely. I would say more explanations for the newbies.

Direction Law were very supportive and transparent throughout and I am happy to recommend them

My Solicitor was very professional and quick with response

Very easy to communicate with all the solicitors and and a very efficient service was given. I’m very pleased with my experience. Rebecca Martin was very knowledgable and the whole process from viewing to completion was over in 9 weeks! They offered a fair price and I was kept in the loop during every stage of the process. I would recommend DL to anyone looking to purchase a property in the future, especially if it is shared ownership. Thank you for making my first ever experience of buying a property a straightforward and trouble free one!
Rana

Good professional service with a couple of minor hiccups in communication that was resolved quite quickly. I do feel that we had to push a little to get things done in the given time frame of our house purchase however overall a good service.

Great. Fast and efficient.

From the start of being recommended Direction Law to deal with my purchase I have nothing but praise for making the process easy to understand. I was kept up to date with all the searches undertaken and any queries/questions were actioned. Thank you for your help!

Readily available and quick reponse to questions. Easy to access information and better informed from the quote through when compared to quotes from other firms. Would recommend for their services. Amy Reeve was super and a credit to the firm.

Company is responsive and supportive. They answer your questions quickly and give advice when required. As a first time buyer, I naturally had a lot of questions and concerns. Nothing was too much for Direction Law, they answered any questions I had rapidly and kindly.

I had very smooth process in buying my first home because direction law team did a fantastic job. Great expeience with them.

Great service! So helpful and looked after me! Thank you again.

Smooth experience from start to finish, very efficient service with clear charges so you know what to expect. Special thanks to Emily who deserves a pay rise- she handled our purchase so well and in timely manner, very responsive to our emails and questions, a true gem of this company.

I paid almost £2,000 for the services from Direction Law. Was it worth it? No, it was not! It felt like I was the one doing most of the work. Chasing down the sellers solicitor for information about outstanding enquiries. Only ever really receiving updates from my solicitor after I complained about the standard of service. Would I recommend? It's a definite no from me! Just look at the reviews on here and this should tell you all you need to know!

Brilliant service , quick clear and totally in the ball and very easy to contact

I'm a First Time Buyer through the Shared Ownership Scheme and Direction Law was my solicitor throughout this process.  My experience was fantastic. Both Stephen and Jade were extremely professional, knowledgeable and helpful  made the process run smoothly, answered all my questions promptly via email, phone and DL portal and communicated well with both Clarion Housing & Censeo Mortgage Broker. The system used to submit documents through Thirdfort was easy and straightforward.
Everything went like a well oiled machine with less than 2 months from the first viewing to the day of completion.  Thank you for making this important step so easy for me.

Fair service and a fair price. Direction Law was recommended to me by the housing association I was buying from and seeing as they dealt with other home buyers on the site I opted to save time and go with a firm which was likely familiar with the HA. The quote was fair compared to at least a few others I had sought, so was happy to try it. They did on a few occasions try and push the fee insurance on me which I didn't take, and saved £60. Otherwise service with the case officer was fine, compliance could be improved and seemed a bit vague at times, and there seem to be a lot of people involved for different parts of the process, which can be confusing. Otherwise service was fair, prompt, and mostly efficient. Not too much stress on my part. Everything was completed on time.

The process was really smooth and Amina has been really helpful and always gave prompt responses when I had any queries. Overall very good experience!

The customers are charged under every pretext possible.
Direction law just needs an excuse and it is ready with a fancy heading under which it is ready to apply another charge...
Though this was brought to the notice of Direction law,their explaination was that these (unjust) headings are justified.no human touch whatsoever.
are those concerned at DL listening?