Nationwide Discontinued Bathrooms Reviews 

73
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. R... See more

Rated 2 out of 5 stars

Easy to order. However, no further information from seller about delivery. Phoned to cancel after almost 2 weeks but phone line claimed they were sales only. Sales person claimed the advertised di... See more

Rated 1 out of 5 stars

Disgusting company - take your money for items they cant get hold of and they don't refund you or communicate with you! Ordered on 04th May and have called and emailed numerous times - Each time get s... See more

Company details

  1. Bathroom Supply Store

Written by the company

Coloured and Discontinued Bathroom supplier


Contact info

2.3

Poor

TrustScore 2.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(73)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love it!

Love love love it!! Full suite just fitted before Christmas in pale blue. Art deco style and matching bath. I’ve finished it off with the nicest wall paper. Fast delivery and super helpful on chat and the phone

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

Incredibly rude attitude

Poor service. The company ignore emails asking for updates from something ordered 2 months previously. The initial receipt says they’ll deliver in 7-10 days then when you query this you’re ignored. Phone lines aren’t answered. When you ask for a refund via PayPal they suddenly answer emails. Albeit incredibly rudely. Customer service is non existent. I received a lecture on how I am all that is wrong with the world. Delightful. Especially considering they’ve no idea who I am. I’m rather speechless as the utter rudeness.

Shan’t ever be using a scam company like this again. I’ve blocked the email address to stop the rude comment emails!

Be careful, if you write a review do make sure you verify it as this company will go out of their way to try and remove your bad review. Very dishonest.

November 30, 2021
Rated 5 out of 5 stars

Good Service

Discontinued bathrooms were able to supply a toilet pan for me, which has been discontinued for many years. All it took was one phone call and the item was delivered within the time scales quoted and in perfect condition, due to it being superbly packaged. On the down side I did not get any paperwork i.e confirmation of order or receipt for payment and have not yet received an invoice. Other than that very happy.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful. Managed to get made to order bath panels in blue and they are perfect. The bathroom looks great

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

What a great company!!

What a great company!!! So many colours! I was spoilt for choice. We wanted an Art Deco suite and went for Art Deco toilet, basin and pedestal and shower tray in the end in light green. It looks amazing!!

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic suite

Fantastic suite, just the colour we have been looking for. Company was so friendly and helpful. And everything arrived so well packaged and arrived promptly. Highly recommend using Discontinued Bathrooms.

November 3, 2020
Unprompted review
Rated 1 out of 5 stars

Don't use - can't be trusted!

Ordered a toilet pan and matching seat. I had only a vague idea that colour was Champagne. Very prompt to respond when buying and confirmed they could supply like for like replacement from my photographs. Not cheap by any means but decided to go for it.

On receipt toilet was not like for like but a reasonable match. However I did therefore need to employ a plumber to do the install rather than doing it myself,so there was another increased cost as a result.

I'd have settled for that but for the fact the toilet seat was found to be damaged when the plumber was installing it.

I contacted the company but they have flat refused any liability claiming they checked the seat before sending and that it was well packaged. I agree the packaging was good but can't say that damage in transit would have been impossible. As I didn't initially notice the damage I can assume that ever if it was checked by the company it could have been missed. They aren't responding to emails now and basically just ignoring my request for some solution.

I may pursue through Barclaycard as the payment method but feel I am left with no option now but to post this warning. If you are a distance buyer don't believe their spiel and expect no level of customer service if things go wrong.

October 23, 2020
Unprompted review
Rated 1 out of 5 stars

Steer clear

Oh dear, I should have read the reviews on Trustpilot before handing over my £280 for a bath panel that is not in stock. They have my money and have been fobbing me off for over a month about a refund. I will have to open a dispute with Paypal to try and get my money back.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful. Liz helped me find exactly what I was looking for. I managed to replace the toilet cistern in avocado and my suite is as good as new

October 1, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look