Once again I am pleased to say well done for the fast, efficient and seamless service delivery of my item from this company. Good lines of stock, prices, communication and delivery. The product I pu... See more
Company replied
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Ordered some degreaser for home use and the service was excellent a good seb sire to search on plus good prices and super quick delivery. Well packaged items and a proper Invoice too and even free del... See more
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Prompt delivery, well packed item, very sturdy "window cleaners'" bucket - perfect for my floor mop which has a rectangular head. Many thanks!
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I have been using this supplier for several years and have yet to have a poor level of product or service delivery. The range of products, ease of ordering , updates and speed of order completi... See more
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Company details
- Cleaning Products Supplier
- Household Chemicals Supplier
- Industrial Vacuum Equipment Supplier
- Janitorial Equipment Supplier
- Property Maintenance
Written by the company
Discounted Cleaning Supplies is your go-to online store for cleaning products, equipment, and hygiene supplies at unbeatable prices. We deliver across the UK, ensuring you save money on every purchase while maintaining top-quality cleaning standards.
Contact info
135 - 139 West Street, CW1 3HH, Crewe, United Kingdom
- 01270586336
- sales@discountedcleaningsupplies.co.uk
- discountedcleaningsupplies.co.uk
4.8
Excellent
229 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Discounted Cleaning Supplies
Thank you for the lovely review. We’re really pleased everything was straightforward and that your order arrived so quickly. We appreciate your support.
I mistakenly forgot to put my house…
I mistakenly forgot to put my house number on my address input, I called up and tried to get it added on to which the guy was very helpful but could not change it as it had been collected, I have had so many texts and emails from Amazon but you cannot change this which is annoying as it has a box there but won’t let you input anything in it, 4 days later now and despite the address being corrected yesterday I have received another text telling me that the delivery address is Sunday! Annoying
May 19, 2026
Reply from Discounted Cleaning Supplies
Thank you for your review, and I’m sorry this has turned into such a frustrating delivery experience.
As the original order was placed without the house number, the courier has unfortunately been unable to complete that delivery and the parcel is now being returned to us. When you contacted us, the parcel had already been collected, so we could not amend the address on that shipment.
We did arrange a replacement order using the corrected address, so I’m sorry to hear that this delivery has now also been delayed. While the delay itself is with the courier, we completely understand how frustrating this is and our customer service team will keep an eye on it and help get it resolved.
Thought they was heavy duty bags.
May 15, 2026
Reply from Discounted Cleaning Supplies
Thank you for your review. We’re sorry to hear the bags were not quite what you expected. These are our 56 gauge refuse sacks, so they are better suited to lighter general waste rather than heavier-duty use.
For a much stronger option, our BRS051 sacks are 200 gauge and may be more suitable. Please contact our customer services team and we’ll be happy to help arrange an exchange or advise on the best bag for your needs.
It was a great shopping experience
It was a great shopping experience. The website was clear and easy to use. The products I bought was excellent. Delivery was next day with updates being sent.
May 14, 2026
Reply from Discounted Cleaning Supplies
Thank you for your lovely review. It’s great to know you were happy with your order and the service you received.
We really appreciate you choosing us and taking the time to share your feedback.
Reply from Discounted Cleaning Supplies
Thank you for your kind review. We really appreciate your continued support and are pleased to know you’ve been happy with the service.
Thanks again for choosing us.
Reply from Discounted Cleaning Supplies
Thank you for taking the time to leave us a 5 star review. It’s always good to know that customers can order from us with confidence, and we’re grateful you chose to shop with us.
Thanks again for your support.
Efficient service
May 13, 2026
Reply from Discounted Cleaning Supplies
Thank you for your 5 star review. We’re glad everything was handled smoothly and appreciate you taking the time to leave your feedback.
Reply from Discounted Cleaning Supplies
Thank you for your kind review. We’re really pleased the blue microfibre cloths met your expectations, and we appreciate you taking the time to leave feedback.
Reply from Discounted Cleaning Supplies
Thank you for your lovely review. We’re pleased the replacement Forshaga mop frame was the right part for you, and we really appreciate you taking the time to share your feedback.
Impressive customer service
My package was delivered in excellent time even though it was a bank holiday. However, it went to completely the wrong address, not the company's fault. Discounted Cleaning Services immediately sent a replacement, very impressive customer service.
May 3, 2026
Reply from Discounted Cleaning Supplies
Thank you for your very kind review. We are really pleased we were able to get this resolved quickly for you.
Delivery issues like this are frustrating, especially when the address is not straightforward, so we really appreciate your patience and understanding. We do work through bank holidays where we can, and our priority is always to make sure customers are not left waiting when something goes wrong.
Thank you again for your generous feedback and for giving us the opportunity to put things right.
Excellent service and good quality…
Excellent service and good quality item. Shame it was left at the wrong door.
May 3, 2026
Reply from Discounted Cleaning Supplies
Thank you for taking the time to leave us a review. We are really pleased to hear you were happy with the service and the quality of the item.
We are sorry to hear the delivery was left at the wrong door. That is certainly not the experience we want for our customers, and we appreciate you letting us know. Feedback like this helps us raise issues with the courier and continue improving the delivery service.
Thank you again for your order and for your kind comments.
Reply from Discounted Cleaning Supplies
Thank you for your review. We are sorry to hear you have not received your parcel.
Your order was placed on 29 April and was dispatched the same day. The tracking shows the parcel was collected by the courier that evening, reached London the following morning, and went out for delivery on 30 April.
The tracking then shows “Customer rejected” at 17:02 on 30 April, followed by a return being initiated by the courier. Because of this, the parcel is now showing as being returned through the courier network rather than continuing delivery.
We understand this is frustrating, but there was no delay in processing or dispatching your order from our side. Please contact our customer services team so they can review the tracking with you and advise on the next steps.
The Company was very helpful
The Company was very helpful, got emails regarding my order, so they kept us in the loop so to speak..
I managed to buy what I was after, mind you it could do with a bit more lemon scent if possible... I'll he using it on the next specialist cleaning job i get given, just a shame my Company i work for no longer provide us with it.. But its money in your business instead eh 💯💯👍👍.. Thanks again.... Amber
April 30, 2026
Reply from Discounted Cleaning Supplies
Thank you so much for taking the time to leave such a thoughtful review, Amber.
We are really pleased we could help and that the order updates were useful along the way. It is great to know you managed to get hold of the product you needed, especially when it is something you rely on for specialist cleaning work.
We also appreciate the note about the lemon scent. Product feedback like this is always useful, and we will certainly keep it in mind.
Thanks again for your order and for your lovely comments. It is very much appreciated.
I got what I wanted at a good price
I got what I wanted at a good price. It would be better if they used Royal Mail for delivery then packages would come to my flat door rather than being left in the communal area.
February 26, 2026
Reply from Discounted Cleaning Supplies
Thank you for taking the time to leave such a lovely review. We are really pleased to know the oven gloves were a good fit for what you needed.
We also appreciate your delivery feedback. Comments like this are genuinely helpful, and we understand how important convenient delivery is, particularly for flat addresses.
We have recently changed courier as part of our ongoing efforts to improve the service we offer. Thank you again for taking the time to leave a review and for your support.
easy ordering
easy ordering, arrived in good time & well packed. good quality item for very good price.
April 1, 2026
Reply from Discounted Cleaning Supplies
Thank you for your lovely review. We’re so pleased you were happy with your oven glove and with your overall experience shopping with us. We really appreciate your support and hope to welcome you back again soon.
Very good quality window cleaning…
Very good quality window cleaning applicator and quick delivery very pleased.
April 8, 2026
Reply from Discounted Cleaning Supplies
Thank you for your lovely review. We are really pleased to hear you were happy with the quality of the window wash sleeves and that your order arrived quickly. We appreciate your support and hope to see you again soon.
Reply from Discounted Cleaning Supplies
Thank you for your 5-star review. We are glad to hear the white microfibre cleaning cloths were just what you needed. Your feedback is much appreciated, and we look forward to serving you again.
I would of liked stronger black bags
I would of liked stronger black bags, these seem to be light weight. Could rip easily.
April 1, 2026
Reply from Discounted Cleaning Supplies
Thank you for your feedback. We are sorry to hear the bags were not the right fit for what you needed. These are intended as a lighter-duty option, so we understand they may not have been suitable if you were after a stronger bag.
Please do feel free to contact our customer service team if you would like help finding a heavier-duty alternative, as we would be very happy to help.
Reply from Discounted Cleaning Supplies
Thank you for your great review. We are really pleased to hear you were happy with your order and that everything arrived so quickly. It means a lot to know you felt you received good value as well as a service that impressed. We really appreciate your support and hope to see you again soon.
Easy to order & quick delivery
Easy to order, was so pleased to get what I class as old fashioned oven gloves. Would definitely recommend & was very quick delivery. Will definitely use you again.
March 31, 2026
Reply from Discounted Cleaning Supplies
Thank you so much for your kind review. It is always lovely to hear when a customer is happy with both the product and the service they received. We really appreciate you taking the time to leave such positive feedback, and we look forward to helping you again in the future.
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