Discount Emporium 

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Rated 1 out of 5 stars

Complete bunch of thieves. Happy to respond to my emails when I wanted to return a parcel due to being falsely advertised but as soon as they received it, I've heard nothing about getting my money bac... See more

Rated 1 out of 5 stars

I can't believe I didn't read these review before purchasing. I've ordered a doll for my daughters birthday. 4 weeks later no doll, no response and no chance to click for a refund. I can't believe thi... See more

Rated 1 out of 5 stars

II got what I ordered (Disney descendants doll) in fairness and We’re happy enough with the product but it took 7 weeks of a wait, it was stuck in customs for some reason for a month. I got so tired... See more

Rated 1 out of 5 stars

I wouldn’t ever order from this man. My sister ordered 2 Evie dolls off the descendants he made her pay on 2 separate transactions only sent 1 doll out now she paid nearly £60 for a doll what she hasn... See more

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Rated 3 out of 5 stars

Love the product, but poor customer service

I bought a coffee machine through Groupon. Delivery took a long time and no-one replied to my email I sent asking where my parcel was. That would only suggest to me that the company was either very small and didn't have many people behind the IT and customer service dep or they are just not very customer conscious. BUT an BIG plus + for the actual deal itself! That was a great deal!!
Apart from that little issue, the coffee machine is great and helps me to wake up to a lovely aroma in the morning.

October 19, 2012
Unprompted review
Rated 4 out of 5 stars

Discount value but not discount service

Very please with the service and delivery of my Villaware Die Cast Expresso machine. Very much 'did as said on the tin' delivery was prompt and item was packed well. Only thing missing was an invoice as a proof of purchase. Did panic slightly at start, as the first test use took about 4 attempts, (did actually go and redeemed the boxes from recycle bin as thought would have to be returning) but all was fine and producing lovely expresso

October 17, 2012
Unprompted review
Rated 5 out of 5 stars

Who needs Starbucks?

We were very pleased with the speed of delivery and apart from two minor niggles , ie. 5 attempts to prime it and a very stiff lock release which has rectified itself, we now enjoy lovely coffee from a very smart machine. The lady at the helpline whom we phoned regarding the lock release went to great lengths to try and resolve the problem, even suggesting that she have it replaced immediately.Very pleased with Discount Emporium and the item.

October 17, 2012
Unprompted review
Rated 4 out of 5 stars

Great coffee machine

I got my villaware coffee machine and it is great, I did notice that from new you need to test it about five times before water came out so do try for longer when you first try it out.
I would of liked to have had a receipt for the item as it comes with three year guarantee, no good without receipt.
Like others it took for ever to arrive but as this was a groupon deal I think we had to wait untill the offer had closed before they ordered the machine from there suppliers.

October 17, 2012
Unprompted review
Rated 5 out of 5 stars

COFFEE LOVING GRANDMA

got this from discount Emporium via Groupon cant beat the helpfulness, the speedy delivery and love the cofffee machine easy to use and easy to clean 10/10 for all aspects of the sale

October 17, 2012
Unprompted review
Rated 4 out of 5 stars

Not instant Coffee but good coffee was worth waiting for!!

Ordered a Coffee Machine with a Groupon Voucher and delivery time was extended because of the success of the offer. Tried to get them to deliver before a planned holiday (ie to original scheduile) as machine would have been stuck outside. Their initial response missed the point and gave me a delivery time after I would have left. I wrote again and although they didn't respond (other than automated e-mail) machine arrived within two days. Really pleased with product and would use Discount Emporium again - they were clearly slightly overwhelmed but they tried to handle it pretty well.

October 17, 2012
Unprompted review
Rated 1 out of 5 stars

I would have more luck chasing the dung beetles to obtain coffee !

Having purchased a Villaware coffee machine, i decided to pay extra for delivery so i could receive my purchase to my door. The delivery took an absolute age to come. When i tried to use the machine for the first time it would not work, so i gave Discount Emporium a call she assured me they had had a similar query earlier in the day and didnt think it was anything major and assured me i would receive a call later that day or the day after. 3days later still no call,so i decided to call direct to Villaware who were much more helpful and they arranged direct with myself to collect the machine to take it for repairs. I am however still awaiting it's return fully working, 'hopefully'. Would i buy from Discount Emporium again?? I doubt it very much im still awaiting the inital call back i was promised.

October 17, 2012
Unprompted review
Rated 2 out of 5 stars

poor service

ordered a juicer with a groupon coupon. it took nearly 2 months before i got it, noone answered my emails regarding the delivery and didn't even get an order confirmation.... all in all very poor performance on customer service side, but juicer is good

October 9, 2012
Unprompted review
Rated 2 out of 5 stars

Sandringham 4 Person Hamper

I bought this item using a Groupon Discount voucher, the item was over 60% discounted and cost £45 plus postage. The brochure pictures looked very good and the item was dispatched to me within a week. I was however disappointed with the item once I began to unpack it. The basket had been finished to a poor quality and the plates and glasses are what can only be described as factory seconds. I can only say that I am glad that I didnt pay the full £90 for the item but still feel that £45 was too much for such an inferior product.

May 28, 2012
Unprompted review
Rated 4 out of 5 stars

vax vaccum

good communication before delivery - was emailed and updated about order being shipped, well packaged and delivered on time as promised. Used Groupon so even better value for money!

May 24, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Couldn't have asked for better service. Great notifications and when the couriers messed up, I had to do nothing, but wait an extra day or two. They even accomodated a very late change of address for a house move.

Really couldn't ask for more (except maybe use a different delivery company!!)

May 24, 2012
Unprompted review
Rated 3 out of 5 stars

Good savings, difficult to complete purchase.

I bought a Groupon and had difficulties with redeeming it. It took 4 days to get it to work (no it wasn't over a weekend). The time from order to shipping was very long. But I guess my customer value is less as I was buying their product at a discounted price.

May 23, 2012
Unprompted review

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