Importing stuff from USA has never been so easy. Dista USA has made the whole experience so seamless and stress free. Three package arrives in such great condition. Forever greatful for the service th... See more
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I had ordered L-methylfolate 5-mthf capsules for adults by mistake instead of L Methyl Folate Kids formula. Now i want to replace it with L METHYL FOLATE KIDS FORMULA. PLEASE help in replacing this.
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DistaUSA is all around perfect in terms of Quality Product, packaging and Delivery. This is second time I have been placing order on DistaUSA. DistaUSA should add on more unique products like luxe p... See more
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The whole experience was superb! It got delivered so quickly… way faster than I expected. Product was the best quality. Very happy… will definitely re order soon again!!
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Company details
Written by the company
DistaUSA is an online marketplace bringing authentic global brands from the USA to India. Shop beauty, skincare, wellness, fashion, lifestyle, and more, delivered straight to your doorstep. Transparent pricing, no hidden charges, and no KYC required. From popular brands to unique products, DistaUSA brings more choices to Indian shoppers and makes international shopping simple, convenient, and accessible.
Contact info
Indophilia Trade Inc. 8 The Green. Ste A. in the City of Dover, 19901, Dover, United States
- 1800-296-2906
- care@distausa.com
- distausa.com
4.4
Excellent
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Experience!
Super fast, so convenient, you guys should promote your site more. not many people are aware of it.
June 21, 2026
Unprompted review
Reply from Distausa
Hi Srinivas Rangaswamy,
Thank you for your wonderful feedback!
We're delighted to hear that you had a great experience and found the process convenient and efficient. It means a lot to us that you took the time to share your thoughts.
We also appreciate your suggestion about promoting our website more. Feedback like yours helps us grow and reach more customers looking for authentic products from the USA.
Thank you for your support, and we look forward to serving you again soon.
Customer Happiness Team
Dista-USA
Reply from Distausa
Hi Mudasir,
Thank you for your feedback.
We understand that the delivery time may have felt longer than expected. Since the products are shipped from the USA to India, international deliveries can sometimes take longer than regular domestic shipments. However, we're pleased to share that your order was delivered within our promised 12–18 business-day timeline.
That said, we truly value your feedback and are continuously working on reducing delivery times and improving the overall customer experience.
Thank you for your support and for taking the time to share your thoughts.
Customer Happiness Team
Dista-USA
Good Support--regular update--prompt…
Good Support--regular update--prompt service
June 22, 2026
Unprompted review
Reply from Distausa
Hi Avinash Dahanukar,
Thank you for your feedback!
We're delighted to hear that you were happy with our support, regular updates, and prompt service. Providing a smooth and transparent shopping experience is always our goal.
We truly appreciate your support and look forward to serving you again.
Customer Happiness Team
Dista-USA
Product packging
June 21, 2026
Unprompted review
Reply from Distausa
Hi Shivam Thapar,
We're sorry to hear that you had a disappointing experience.
We would appreciate it if you could share more details about the issue with our support team so that we can better understand what went wrong and work towards a resolution. Your feedback is important to us and helps us improve our service.
Please feel free to contact us at care@distausa.com or call us at 1-800-296-2906. Our team will be happy to assist you.
Customer Happiness Team
Dista-USA
Insuffiencient courier handling and poor communication
I was supposed to receive my order 13 days earlier, but Dista USA chose a delivery partner, Delhivery, whose service was extremely disappointing. The delivery partner repeatedly marked me as "unavailable" without making any genuine attempt to deliver the package, despite the fact that I was at home and available throughout the entire period.
Each time Delhivery reported that I was unavailable, a representative from Dista USA contacted me. I consistently explained that the delivery driver was unresponsive and was not attempting delivery, yet no effective action was taken. Instead, I was repeatedly advised to answer my phone, even though the delivery partner never made any meaningful effort to contact me.
Eventually, I cancelled the delivery and stated that I would pick up the package myself. However, Delhivery returned the parcel to Dista USA instead. I then contacted Dista USA via WhatsApp and raised concerns about Delhivery's repeated failures. At that point, Dista USA offered to switch to a different delivery partner, and the package was delivered within the expected timeframe.
This situation could have been avoided from the beginning. A simple review of Delhivery's customer feedback would have revealed numerous complaints about similar delivery issues. Since my order contained medicines, the process should have been handled with greater care and urgency.
While I appreciate that Dista USA ultimately resolved the issue by changing the delivery partner, the resolution came only after significant delays and frustration. Based on this experience, I do not plan to use Dista USA again in the future.
June 3, 2026
Unprompted review
Reply from Distausa
Hi Kiera,
Thank you for taking the time to share such detailed feedback with us. We’re sorry to hear that your delivery experience did not meet expectations and understand the frustration caused by the repeated delivery issues.
We appreciate your patience throughout the process and are glad that our team was ultimately able to arrange delivery through an alternative courier partner. Your feedback regarding courier handling, communication, and overall delivery experience has been noted and shared with the relevant teams.
Feedback like yours is extremely valuable and helps us identify areas where we can improve our service and customer experience. We are continuously working with our courier partners to provide a smoother and more reliable delivery experience for our customers.
Thank you again for your time and honest feedback. We truly appreciate it and will use it to improve our services going forward.
Customer Happiness Team
Dista-USA
Product are so authentic and so real…
Product are so authentic and so real everyone have try this site..
June 18, 2026
Unprompted review
Reply from Distausa
Hi Karan Yadav,
Thank you for your wonderful feedback! We're delighted to hear that you were happy with the authenticity and quality of the products.
Your trust and recommendation mean a lot to us. We look forward to serving you again and continuing to bring authentic products from the USA right to your doorstep.
Customer Happiness Team
Dista-USA
Reply from Distausa
Hi there,
Thank you for your feedback! We're thrilled to hear that you are happy with the product quality.
Providing authentic, high-quality products is our top priority, and your support motivates us to keep delivering the best experience possible.
Customer Happiness Team
Dista-USA
It was nice ordering from your store…
It was nice ordering from your store ,am pleased with my parcel thank you,hope to order through you again
June 16, 2026
Unprompted review
Reply from Distausa
Hi Alice Nassari,
Thank you for your kind feedback! We're delighted to hear that you were pleased with your order and parcel.
Your support means a lot to us, and we look forward to serving you again soon. Happy shopping!
Customer Happiness Team
Dista-USA
This is my first order with Distausa.
This is my first order with Distausa.
satisfied with both quality of the product and with the customer service
June 12, 2026
Unprompted review
Reply from Distausa
Hi Vinoth Selin,
Thank you for choosing Dista-USA for your first order! We're delighted to hear that you were satisfied with both the product quality and our customer service. 😊
Your trust means a lot to us, and we’re grateful for the opportunity to serve you. We look forward to being a part of many more great shopping experiences for you in the future! 💙
Customer Happiness Team
Dista-USA
Still no changes done my face as there…
Still no changes done my face as there is still rinkle mark is so much clearly visible.
June 11, 2026
Unprompted review
Reply from Distausa
Hi Badsha Sinha,
We’re sorry to hear that the product did not deliver the results you were expecting. As an e-commerce platform, our role is to provide authentic products sourced from the USA, while the product’s performance and results are determined by the brand and can vary from person to person.
For skincare concerns, we always recommend consulting a healthcare or skincare professional before purchasing or using a product, as individual results may differ based on skin type and other factors.
Thank you for sharing your feedback.
Customer Happiness Team
Dista-USA
The company ticks all the boxes from…
The company ticks all the boxes from order to delivery and inbetween communication with the customer and ofcourse authentic products
June 10, 2026
Unprompted review
Reply from Distausa
Hi Sudheer Kotagiri,
Thank you for your wonderful feedback! We’re delighted to hear that your experience was smooth from ordering to delivery and that you appreciated our communication throughout the process.
It’s especially rewarding to know that you were happy with the authenticity of the products. Your trust and support mean a lot to us.
Customer Happiness Team
Dista-USA
Satisfied Experience
I recently ordered Dr. Berg Vitamin D3 & K2 capsules through DistaUSA, and the product was delivered from the USA to India in about 15 days. Throughout the journey, I received regular tracking and status updates, which made the process very transparent.
Initially, I received the original variant that I had mistakenly ordered. After I contacted the team, they quickly understood the issue, arranged a smooth return for the incorrect product, and shipped the correct variant that I had requested. The replacement reached me within a week, and the entire process was handled professionally.
What stood out the most was the support from the DistaUSA team. They were highly responsive and helpful across both WhatsApp and email. When I requested details to verify the authenticity of the product, they patiently addressed my concerns and even provided the invoice upon request.
Overall, I had a very satisfying experience with DistaUSA. Their customer support, transparency, and commitment to resolving issues made the entire process smooth and trustworthy.
June 6, 2026
Unprompted review
Reply from Distausa
Hi Sai Moraboyina,
Thank you so much for taking the time to share such a detailed review! We’re delighted to hear that you had a satisfying experience with Dista-USA. 😊
We’re especially happy that our team was able to quickly assist with the variant exchange and make the replacement process smooth and hassle-free. Providing transparent updates and responsive support is something we always strive for, so it’s wonderful to know that this made a positive difference to your experience.
Your kind words about our customer support team truly mean a lot to us. Thank you for your trust, patience, and support. We look forward to serving you again in the future!
Customer Happiness Team
Dista-USA
The turned out to be counterfeit
The turned out to be counterfeit. I have checked with company and they declined. No verification can be done for this product.
June 5, 2026
Unprompted review
Reply from Distausa
Hi Manish,
We’re sorry to hear about your concern. At the moment, we are unable to fetch the details related to this issue from the information provided.
We kindly request you to contact our support team with your order details and any information you received from the brand/company. Our team will be happy to review the matter and assist you further.
You can reach us at care@distausa.com or call us at 1-800-296-2906.
Customer Happiness Team
Dista-USA
Reply from Distausa
Hi Subin,
Thank you for your feedback! We’re happy to hear that your order was delivered safely and on time.
It’s wonderful to know that you consider Dista-USA a good place to shop. We truly appreciate your support and look forward to serving you again.
Customer Happiness Team
Dista-USA
While the experience of placing rhe…
While the experience of placing rhe order and recieving the delivery was excellent, we couldnt enjoy the order since the food product was containing Gelatin. We are vegetarians and hence we couldnt consume the food product that we ordered, leading to a loss of neary Rs.4500.
One suggestion is when selling any food product on your website , it will be helpful if you may also provide a photograph which mentions list of ingredients so that prospective buyers can verify the content before placing the order.
Having said this , I do accept my mistake as well , since I should have checked the ingredients of the food product on google.
June 4, 2026
Unprompted review
Reply from Distausa
Hi Haresh Parekh,
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you had a smooth ordering and delivery experience.
We’re sorry to hear that the product did not meet your dietary requirements. We would like to share that the ingredients list is available in the product images on the product page to help customers review the contents before placing an order.
We truly appreciate your suggestion and your understanding. Feedback like yours helps us continue improving the shopping experience for all our customers.
Customer Happiness Team
Dista-USA
It’s really helpful to get better sleep…
It’s really helpful to get better sleep taste good
June 4, 2026
Unprompted review
Reply from Distausa
Hi Nagma Morarji,
Thank you for your feedback! We’re happy to hear that the product has been helpful for improving your sleep and that you enjoyed the taste as well.
We truly appreciate your support.
Customer Happiness Team
Dista-USA
Fast delivery for products from USA
May 27, 2026
Unprompted review
Reply from Distausa
Hi Amit Sharma,
Thank you for your feedback! We're glad to hear you were satisfied with the delivery time for a shipment coming all the way from the USA.
We truly appreciate your support.
Customer Happiness Team
Dista-USA
I have placed my order for scalp tonic…
I have placed my order for scalp tonic pls check my original order but I received shampoo. I already called up customer care. Pls I paid 9610 pls exchange the correct product or return the money. This is not fare who trust and pay.
June 2, 2026
Unprompted review
Reply from Distausa
Hi Rushdha Sabeen,
We’re very sorry for the inconvenience caused. Please don’t worry — as discussed with our customer support team, we are already looking into the issue and will arrange to dispatch the correct product for you.
We understand your concern and truly appreciate your patience and trust. Our team will stay in touch and keep you updated until the issue is resolved.
Customer Happiness Team
Dista-USA
Very much satisfied with your services
Very much satisfied with your services. Gratitude
May 31, 2026
Unprompted review
Reply from Distausa
Hi Ssandip Pabbi,
Thank you for your kind words! We’re delighted to hear that you are very satisfied with our service.😊
Your support and gratitude mean a lot to us, and we look forward to serving you again.
Customer Happiness Team
Dista-USA
Product quality and ease of order with…
Product quality and ease of order with lots of options
May 30, 2026
Unprompted review
Reply from Distausa
Hi Abhishek Pandey,
Thank you for your feedback! We’re delighted to hear that you were happy with the product quality and found the ordering process easy and convenient.
We’re also glad that you enjoyed the wide range of options available on our platform.
Customer Happiness Team
Dista-USA
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