Divan Bed Factory Reviews 

397
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Was told bed would arrive on the 1st of march and called to make sure that is 100% correct due to a spinal injury and had to be sure on dates to take apart our current bed apart and they said the 1st.... See more

Rated 5 out of 5 stars

Easy ordering from clear Web site, Delivery was within 10 days, professional friendly delivery staff. Bed was easy to assemble and attach head board, nice fabric true to colour on Web picture. Co... See more

Rated 5 out of 5 stars

Took about ten mins to put together,delivery drivers brilliant and customer services phone call away if need any help. We were abit unsure about the chrome feet, if they clicked in, but we had a campi... See more

Rated 5 out of 5 stars

Fantastic Service from start to finish. Can’t thank them enough for helping us with the delivery which we had to delay as we weren’t at the property the bed base needed to go. Bed base is absolu... See more

Company details

  1. Bed Shop

Written by the company

Divan Beds, Bases, Mattresses and Headboards Straight from the Manufacturer.


Contact info

3.7

Average

TrustScore 3.5 out of 5

397 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(397)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value for the price!

Great value for the price comfy enough! Delivery drivers real friendly and helpful (tight stair case) but they didn’t give up, can’t fault anything with the transaction from start to finish would buy again no problem! It’s nice to have friendly delivery drivers with great communication through out with text and call!

September 18, 2022
Unprompted review
Rated 3 out of 5 stars

Good Bed - But be warned with premium mattresses!

Experience in general was good. Very efficient and clear information, sort of. Their should be a note to say that the headboards on these beds are not made for premium mattresses ie Nectar Emma, Simba etc They are made with a maximum clearance of 20cm for traditional Vritish mattresses. However the latest premium mattresses are made with a thickness of 25cm. This means the headboard slats cannot go high enough to alow the mattress to sit comfortably under the headboard and open and close with ease.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Unused at this point

I haven’t slept on the bed yet as it will be used as a spare. I’m happy with it although one of the little feet wasn’t very secure, but my husband made all of the feet secure. He did think I should have bought a more expensive bed, but as a spare it will be fine, especially for the price.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Divan bed

After ordering a double bed, we decided to change the order to a king size. 1e-mail and it was sorted. Delivery was still on the promised day. Prompt and excellent customer service. Can’t recommend them highly enough.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered online

Ordered online , was kept fully informed of order, delivery schedule, drivers were very polite called before delivery , fitted up the bed quickly and no mess , would highly recommend to family and friends ,

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Web site easy to use

Web site easy to use. Communication for delivery very quick and informative. The day of arrival text message followed later with telephone call say when they are coming thought was very good. The two men put the bed base in the room where I needed it.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

5 Star Service

The delivery date and time, was spot on. Customer services were great and helpful.The delivery guys Khalid and Diyr were fantastic.Overall ,the experience, quality of goods,and communication was very good.
At first ,I wasn't sure whether to order, However, I can highly recommend them.

September 13, 2022
Unprompted review

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