Was told bed would arrive on the 1st of march and called to make sure that is 100% correct due to a spinal injury and had to be sure on dates to take apart our current bed apart and they said the 1st.... See more
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Easy ordering from clear Web site, Delivery was within 10 days, professional friendly delivery staff. Bed was easy to assemble and attach head board, nice fabric true to colour on Web picture. Co... See more
Took about ten mins to put together,delivery drivers brilliant and customer services phone call away if need any help. We were abit unsure about the chrome feet, if they clicked in, but we had a campi... See more
Fantastic Service from start to finish. Can’t thank them enough for helping us with the delivery which we had to delay as we weren’t at the property the bed base needed to go. Bed base is absolu... See more
Company details
Written by the company
Divan Beds, Bases, Mattresses and Headboards Straight from the Manufacturer.
Contact info
The Hilltop Estate, B70 0TX, West Bromwich, United Kingdom
- 0333 880 3710
- orders@divanbedfactory.co.uk
- divanbedfactory.co.uk
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Great value for the price!
Great value for the price comfy enough! Delivery drivers real friendly and helpful (tight stair case) but they didn’t give up, can’t fault anything with the transaction from start to finish would buy again no problem! It’s nice to have friendly delivery drivers with great communication through out with text and call!
Good Bed - But be warned with premium mattresses!
Experience in general was good. Very efficient and clear information, sort of. Their should be a note to say that the headboards on these beds are not made for premium mattresses ie Nectar Emma, Simba etc They are made with a maximum clearance of 20cm for traditional Vritish mattresses. However the latest premium mattresses are made with a thickness of 25cm. This means the headboard slats cannot go high enough to alow the mattress to sit comfortably under the headboard and open and close with ease.
Really pleased with new bed
Really pleased with new bed, quality and value for money. Delivery went smoothly, arrived when expected, highly recommend.
Great value for money.
Great value for money.
Bed base excellent quality.
Delivery on time and took bed to the room upstairs with no damage to the house or bed.
Excellent service from Divan Bed Factory
Very pleased with the service from Divan Bed factory, can highly recommend. Great price for a lovely bed. Friendly delivery service & kept informed throughout
Bed arrived on time and was exactly as…
Bed arrived on time and was exactly as described. We are very happy with it and recommend this company for value for money and good customer service.
Mattress comfortable &We received our mattress and delivery…
We received our mattress and delivery men delivered with care.
Many thanks
Unused at this point
I haven’t slept on the bed yet as it will be used as a spare. I’m happy with it although one of the little feet wasn’t very secure, but my husband made all of the feet secure. He did think I should have bought a more expensive bed, but as a spare it will be fine, especially for the price.
First class service great bed what more…
First class service great bed what more is there to say !
Delivery, Service, and Divan Bed.
Delivery, and assembly of new bed, could not have gone smoother. Lovely delivery men, helpful as could be, and a beautiful new bed. So pleased! Thank you.
Divan bed
After ordering a double bed, we decided to change the order to a king size. 1e-mail and it was sorted. Delivery was still on the promised day. Prompt and excellent customer service. Can’t recommend them highly enough.
Good product good service.
There was a last minute change, which was beyond the company's controll apparently, otherwise the product & service was good.
Ordered online
Ordered online , was kept fully informed of order, delivery schedule, drivers were very polite called before delivery , fitted up the bed quickly and no mess , would highly recommend to family and friends ,
Lovely mattress
Lovely mattress, and friendly delivery men who did arrive at the advised time,
I was very happy withe the service
I was very happy withe the service, delivery was on time and the 2 man team was very polite and efficient.
Web site easy to use
Web site easy to use. Communication for delivery very quick and informative. The day of arrival text message followed later with telephone call say when they are coming thought was very good. The two men put the bed base in the room where I needed it.
5 Star Service
The delivery date and time, was spot on. Customer services were great and helpful.The delivery guys Khalid and Diyr were fantastic.Overall ,the experience, quality of goods,and communication was very good.
At first ,I wasn't sure whether to order, However, I can highly recommend them.
All good and I will buy another bed…
All good and I will buy another bed form Divan Bed Factory
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