Absolute scum. Avoid at all costs. I have ordered 50 days ago and have not received them and seriously doubt that I will. I contacted them several times and have only received vague answers. They offe... See more
Company replied
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Absolute scum. Avoid at all costs. I have ordered 50 days ago and have not received them and seriously doubt that I will. I contacted them several times and have only received vague answers. They offe... See more
Company replied
I loved the basic design of the shoes. Simple and yet different. I customised and ordered without any problems. I was assisted correctly when deciding on the shoesize and kept informed about the proce... See more
Never been a fan of trainers until I received my first pair today. The design is better than the online photos. Being able to customise the shoe is one of my favourite features with bespoke shoemake... See more
I bought a pair of stylish sneakers for my husband, but unfortunately, they didn’t fit well. I returned the item, but it got lost in transit and came back to me after a month. One of the company’s fo... See more
Company replied
DiVERGE offers premium handcrafted sneakers that you can customize, ethically made to order in Portugal.
Rua Marco de Simães, 75, 4615-414, Macieira da Lixa, Portugal
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Excellent product and even better customer service!
Comfortable shoes and they are surprisingly warm.
Well made and great colours
I was looking for nice personalized sneakers for such a long time but couldn't find the good ones up to now. Really happy of the results, being for the quality or for the design! Thanks again to the Diverge's team!
Very happy with my new custom-made Diverge sneakers! The quality, production time and service are impressive! Many thanks to the team for a smooth communication!
First of all, costumer service is amazing, so kind, so professional, so attentive.
My sneakers were exactly what I was expecting, very well done. High quality.
That´s a very trusted brand. 100%
On web page very easy to set up and customize your shoes , quick response from managers . You can choose delivery dates no problem at all . Very good quality of materials.
Very professional, impeccable workmanship, fast delivery. A wonderful experience.
Thank you, Luminița Sima
Excellent idea. Excellent launching of the "customized" product with strong positioning through the website content and images. And all these have a real meaning because of the marketing and sales service - communication (guidance, proffesionalism with customercentric mentality) till i get the shoes! The same shoes with the ...production promise!
The sneakers were perfect, to my specifications in terms of colours and materials down to the stitching used. Very happy with the product. Equally happy with the customer service, they were helpful and fast with all my questions, and provided additional info as needed when shipping was postponed due to vacation of the team.
Beautiful sneakers and very well crafted. Comfortable and in my colours!!
Absolutely love those shoes!! The leather is top quality and that out and inside!! The only small criticism I have, is that on my particular sneaker, the laces are being hold by an fabric together (not sure how to describe it, but in normal shoes they have metal wholes) and after wearing them two weeks, I can already see that they are wearing of and is only a question of time, until they will rib.

Reply from Diverge Sneakers
Very nice shoes, takes awhile to break them in. But it's worth it
Amazing sneakers. Great quality of leather, very comfortable to walk in them and the colours are superb, much better than the pictures on Instagram.
I ordered them in London that’s where I live so I had a couple of questions and requests about the delivery date etc and finally I got them much earlier than I expected. The customer service is unexpectedly fast to reply and always got a positive answer in all my questions. Highly recommended to all. Thank you Diverge team. It’s one of my favourite companies from now on and I will order more fo sure in the future.
Special thanks to Mary and Jule from the customer service, I have no words to explain how kind and helpful you’ve been!
Amazing company with amazing team and fabulous products!
Great product: workmanship, design, and quality. Will buy more
I had a great experience with Diverge: from the order to the delivery. I also love their customer service who makes sure the size you are choosing is the correct one. I would definitely buy more
Nice shoes, very comfortable and kute ! Just a little too big because my real size is 43,5 and no 44 but Diverge do not this.
So Im still happy😍
The pair I’ve received at first was a bit tight so I had to exchange them. The customer service was super helpful and I had my new pair in no time! Great quality and they look special:) I love them so much!
I'm very happy with my customised purchase - there are plenty of colours and a few finishes/materials to choose from, and the website makes it very easy to customise the sneakers. The order took about a month to be delivered and the sneakers I received are very well made, good quality materials and very comfortable. I contacted the customer service before placing the order as i wasn't sure about the size, they were very helpful and advised correctly.
Being purely online it’s hard to ensure you get your size exactly right. I was sceptical that if the shoes were the wrong size how easy it would be to change them given they are completely bespoke. I needn’t have been concerned. Once I tried them and they were clearly not the right size for me, I contacted The team at Diverge and they immediately ordered a new pair in the next size up. Excellent customer services and excellent communication at every point. I love my new sneakers. The quality is incredible and I’ve already had loads of great comments.

Reply from Diverge Sneakers
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