Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out. Also like the idea you have y... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
Company replied
I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more
Company replied
Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4K reviews
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Reply from DivideBuy
Thank you for your review Alan!
We're glad everything went smoothly for you. Thank you for your feedback; we appreciate it very much.
Kind regards,
The DivideBuy Team
Quick and easy to put in place.
February 2, 2026
Unprompted review
Reply from DivideBuy
We're happy to hear that the installation was quick and easy! Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review Connor!
We're happy to hear that you found the process simple. Thank you for your positive feedback and for recognising our service.
Kind regards,
The DivideBuy Team
Straightforward and easy to use
Straightforward and easy to use. Would like to see an app though so I can keep an eye on my spending and balance next to my other similar apps. For that reason I’ve scored it 3*.
January 30, 2026
Unprompted review
Reply from DivideBuy
Thank you for your feedback Tommy. We appreciate you finding our service easy to use. We acknowledge your suggestion for an app to monitor spending alongside other apps, and we will consider this for future improvements.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review Chris!
We're happy to hear that our instructions were easy to follow and that our support was helpful. Thank you for your positive feedback!
Kind regards,
The DivideBuy Team
Some issues but great support got it sorted
I had some issues with processing down to having an old account I'd forgotten about, having recently moved and my card/bank details being different and various other issues. Support on live chat were great and quickly got it all sorted and now have a great 2 year 0% deal allowing me to get the stuff I wanted.
January 30, 2026
Unprompted review
Reply from DivideBuy
We're happy to hear that our live chat support team was able to quickly resolve the difficulties you encountered with your account, address your change of address and new card details, and provide you with a great deal. Thank you for your feedback.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review Paul!
I am glad you found the process simple.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review Jeremy!
We're so happy you found it easy to use and safe. Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
helpful staff
The staff, specially the portuguese lady, were very helpful and explained very well about the products. We loved the pillows and can't wait for the mattress to arrive
January 25, 2026
Unprompted review
Reply from DivideBuy
Thank you for your review Mr Rios!
We're happy to hear that the staff member was so helpful and informative! We appreciate your positive feedback regarding the pillows, and we hope you enjoy your new mattress when it arrives.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Hi Jayne,
We're happy to hear that our service was quick and easy for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
My experience applying with DivideBuy…
My experience applying with DivideBuy went really great. The application was straightforward and so easy to use.
January 15, 2026
Unprompted review
Reply from DivideBuy
Thank you for your review Wendy.
We're happy to hear that your application experience was straightforward and easy. Thank you for taking the time to share your positive feedback with us; we appreciate it!
Kind regards,
The DivideBuy Team
Excellent service
Excellent service, polite throughout the process. Always available to answer any questions and very helpful. Would recommend to anyone
January 12, 2026
Unprompted review
Reply from DivideBuy
Thank you for your review Sheila.
We're happy to hear that our service met your expectations! We appreciate that you found our team helpful and available. Thank you for recommending us!
Kind regards,
The DivideBuy Team
Easy application process.
January 15, 2026
Unprompted review
Reply from DivideBuy
Thank you for your review James.
I am happy to hear that you have found the application process easy.
Kind regards,
The DivideBuy Team
Good around service car collection and…
Good around service car collection and kept upto date
January 16, 2026
Unprompted review
Reply from DivideBuy
Thank you for your review Terence.
We're happy to hear that you were pleased with your car collection and updates. Thank you for your positive feedback and your time!
Kind regards,
The DivideBuy Team
Easy to use
Easy to use
Quick decision
Interest free
What’s not to like
Used them for several big purchases
December 30, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review Joanna!
We're happy to hear that our easy-to-use service and quick decisions have been beneficial for your big purchases with the interest-free option.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
We're happy to hear that our service was easy and quick for you. We appreciate your feedback!
Kind regards,
The DivideBuy Team
Worrying experience
The fact that your service won't work with adblocker, when every other financial institution I use has no issue with them. It makes me worried what it is you're wanting to access and/or send to my computer.
And then there was the issue with the 3d checks from my bank, with which it failed about 8 or 9 times, using both multiple cards directly and with them via Google pay, yet the bank had no knowledge of it being requested.
Took about 1½ hours with the help of someone from your support chat, who was really helpful, but it shouldn't have needed to get to that point.
December 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review James. We appreciate you sharing your experience. We're sorry our service's adblocker interaction and the 3D check issues caused you concern and frustration. We will take your feedback on board, and if you need any further support, please do get back in touch.
Kind regards,
The DivideBuy Team
No messing about boiler done same day
No messing about boiler done same day
December 8, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review Tanya. We're happy to hear that we completed your boiler service quickly! Thank you for your positive feedback; we appreciate it a lot.
Kind regards,
The DivideBuy Team
Very easy to apply quick response
December 7, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We're happy to hear that the application process was easy!
Best wishes,
The DivideBuy Team
breaching GDPR refusing to delete data
won't delete my account. basically holding my data hostage, even tho I have no outstanding debt and there was a data breach on their side ( according to Apple ) easy enough to get credit with them otherwise.
Spoke to someone there and they have refused to delete my data, I will be pursuing this as it is illegal
November 30, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to feedback your comments, Aaron.
We're sorry to hear about your experience with regard to removing an account. I am afraid that, for security purposes, we are unable to discuss this via social media, and we do apologise. We appreciate this may not be the outcome you had hoped for.
If you would like to discuss this further, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help.
Kind regards,
The DivideBuy Team
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