Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out. Also like the idea you have y... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
Company replied
I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more
Company replied
Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Interest free and quick decision!
Superb! Highly recommend this company. Quick decision and they have helped me secure a dream summer house with low cost interest free payments over 36 months. Would definitely use again.
September 8, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
This is excellent to hear! We’re pleased to have been able to assist you in placing your order for your summer house using our services.
We hope to see you again soon,
The DivideBuy Team
Great option
Very easy process to follow and very speedy confirmation
September 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
To help my pet
It was straight forward to apply for the funds no problems at all application form was easy to fill in excellent service would recommend the company to friends and family
September 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Donna.
We're happy to hear that the application process was straightforward and easy to navigate. We appreciate your recommendation to friends and family and value your positive feedback!
All the best,
The DivideBuy Team
Amazing option to divide your payments…
Amazing option to divide your payments on your purchases.
Excellent
August 31, 2025
Unprompted review
Reply from DivideBuy
Thank you, Angus.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Excellent service
Excellent service. Quickly refunded a cancelled order when the seller completely messed up my order. Very professional.
September 2, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Dec.
We're happy to hear that our service met your expectations. We appreciate your positive feedback regarding the prompt refund for the cancelled order.
We hope to see you again soon,
The DivideBuy Team
Options to pick
Easy to choose the correct option for my budget. Application was smooth and easy to complete.
September 2, 2025
Unprompted review
Reply from DivideBuy
Thank you, Clare.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Very straightforward
Very straightforward, with an easy process, I will definitely use this again.
September 2, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Lance.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Reply from DivideBuy
Thank you, Joanne.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Do let us know how we can help change your 4 star to a 5 star review!
Best wishes,
The DivideBuy Team
Simple process
Simple process, easy to navigate.
Detailed and prompt communication
August 28, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy.
We hope to see you again soon!
The DivideBuy Team
Straight forward to used
Straight forward to used, i have checked out at ease and very smooth, plus with no interest to be paid at the end, pay what you owed, I surely recommend them.
August 24, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
The process was easy and…
The process was easy and straightforward very happy as it all came together very professional many thanks...
August 20, 2025
Unprompted review
Reply from DivideBuy
Thank you, Garry.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
Really easy process.
It was a really easy webpage and the process was easy to follow and quick.
August 24, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Valerie.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
I have opted the services to pay my AAT…
I have opted the services to pay my AAT Fee, and got it in few minutes without mark-up.
August 20, 2025
Unprompted review
Reply from DivideBuy
Thank you, Muhammad.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Very easy to apply and so helpful to…
Very easy to apply and so helpful to spread the cost over time thankyou
August 19, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Sarah.
We're happy to hear that the application process was easy for you. We're also glad our payment options were helpful and convenient for your needs.
All the best,
The DivideBuy Team
Keeping me informed as and when…
Keeping me informed as and when necessary.
August 19, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
Communication is important to us, so we’re glad that you found our communication useful.
Do let us know how we can help change your 4 star to a 5 star review!
We hope to see you again soon!
The DivideBuy Team
Bought a side with 12 installments
Bought a side with 12 installments. Only 3 left, everything went smoothly from the beginning. It’s 5 star for me.
August 20, 2025
Unprompted review
Reply from DivideBuy
Thank you, Janos.
We’re pleased you had a hassle-free experience using DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Was really happy how quick the response…
Was really happy how quick the response was for the decision as thank you to this company my baby girl zuki could have an operation at the vets so a big thank you
August 18, 2025
Unprompted review
Reply from DivideBuy
Thank you, Mary.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Neil.
We appreciate your feedback and are glad our product met your expectations.
Do let us know how we can help change your 3 star to a 5 star review!
All the best,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review.
We're happy to hear that you had a very good experience. Thank you for your positive feedback, we appreciate it.
All the best,
The DivideBuy Team
So happy
I can’t believe how easy it was to apply and quick it was.to find out straight away and to choose your own payment plan was great thank you DB.
August 17, 2025
Unprompted review
Reply from DivideBuy
Hi Tracey, thanks for your review - we really appreciate this.
We're happy to hear that the application process was easy and quick for you. It's great you were able to choose your own payment plan.
Kind regards,
The DivideBuy Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.