Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out. Also like the idea you have y... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
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I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more
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Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4K reviews
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Reply from DivideBuy
Thank you for your review, Valeria.
We're happy to hear that we could help. Thank you for your feedback.
Warmest regards,
The DivideBuy Team
The form wss simple to complete
The form wss simple to complete. Easy to understand and very clearly expressed. Navigation was straightforward.
August 11, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We're happy to hear that the form was simple to complete and easy to understand. We appreciate your feedback on the straightforward navigation and clear expression.
Kind regards,
The DivideBuy Team
Very easy to set up the credit…
Very easy to set up the credit agreement so that's what my rating is for. The agreement runs for 3 years so lots of time for problems to emerge! Fingers crossed.
August 13, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave a review, Ken.
We're glad the credit agreement setup was easy for you. We appreciate your feedback and hope everything continues smoothly over the next three years.
Kind regards,
The DivideBuy Team
Gliding experience
The process is as smooth as butter. Very easy and fast.
August 12, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We're happy to hear that the process was easy and fast for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
Octopus Energy Solar Panels
This loan/purchase was set up by Octopus Energy for Solar panels, I simply entered my details.
August 11, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We appreciate you sharing your experience setting up the loan/purchase for solar panels through Octopus Energy. We're happy to hear that entering your details was simple.
Kind regards,
The DivideBuy Team
Very simple to use and set up
Very simple to use and set up, so I pay for my Simba mattress over a year , slightly bigger first payment then 10 smaller ones fire from my debit account, and no interest payable.
August 11, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Sue.
We're happy to hear that the setup was simple and easy to use. It's great you could pay for your mattress over time with no interest. Thank you for your positive feedback!
Kind regards,
The DivideBuy Team
The information required was simple and…
The information required was simple and to the point, making completion easy. Gay approval.
August 11, 2025
Unprompted review
Reply from DivideBuy
We appreciate your positive feedback!
We're happy to hear that the process was straightforward and easy to complete.
Do let us know how we can help change your 4 star to a 5 star review!
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Laurie.
Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team!
Best wishes,
The DivideBuy Team
Process was simple and didn’t ask for…
Process was simple and didn’t ask for more information than essential. Outcome was quick too.
August 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Payment plan facilitated through…
Payment plan facilitated through Octopus Energy. Seamless process.
August 7, 2025
Unprompted review
Reply from DivideBuy
Thank you, Steve.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
It has made the purchase so much…
It has made the purchase so much easier. Budgeting is a concern for many in today’s climate so any help is appreciated.
August 6, 2025
Unprompted review
Reply from DivideBuy
Thank you, Andrew.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Nikki was super and helpful
August 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, David.
Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team!
Best wishes,
The DivideBuy Team
Simple and easy .
Simple and easy .. got interest free repayment scheme…
August 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Marchil.
We're happy to hear that you found our process simple and easy!
All the best,
The DivideBuy Team
Very quick and easy process
July 24, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
It was straight forward and easy.
August 1, 2025
Unprompted review
Reply from DivideBuy
Thank you, William.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
So easy, Octopus Solar & Battery.
Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We went for 3 years at 0% Interest but the do 1, 2, 3, 5, 7 and 9 years. 5, 7 & 9 are at a certain interest rate, but for us 3 years to pay off and reap the benefits.
Application was simple, electronic signature and done in a matter of minutes.
Just waiting for the installation and we're away!!!
July 31, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Shane.
We're happy to hear that you found the application process simple and quick. It's great you're looking forward to the installation and enjoying the benefits of solar panels with a manageable payment plan. Thanks for sharing your experience!
All the best,
The DivideBuy Team
The online process was simple and fast.
July 31, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Andy.
We're happy to hear that our online process was simple and fast for you. Thank you for your positive feedback!
All the best,
The DivideBuy Team
Reply from DivideBuy
Thank you, Shazana.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
I was looking forward to having Solar…
I was looking forward to having Solar Panels installed by Octopus on their 0% finance offer. I have a very high credit score and never been refused credit or missed payments etc... However, Devidebuy refused the finance with no reason given and cost me (and Octopus) a LOT of wasted time and effort. Not impressed.
July 14, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave us a review, Kevin.
We're sorry to hear that you were not accepted for credit. Should you wish to discuss this further, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk.
Kind regards,
The DivideBuy Team
EXCELLENT
It was so easy to set up 0% interest & can pay it up quicker if needed. Thank you
July 24, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Susan.
We're happy to hear that the setup was easy and you appreciate the flexibility of the 0% interest. Thank you for your positive feedback!
Best wishes,
The DivideBuy Team
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