Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out. Also like the idea you have y... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
Company replied
I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more
Company replied
Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4K reviews
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Becky on the online chat was great!
I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond and offered to wait on the chat until I had successfully logged in and updated my details. Great service! :)
July 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Abigail.
This is excellent to hear! Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team!
Best wishes,
The DivideBuy Team
Reply from DivideBuy
Thank you, Sarah.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Exceptional Shopping Experience with…
Exceptional Shopping Experience with DivideBuy
From start to finish, DivideBuy made my online purchase absolutely seamless. Their clear, interest-free payment plans meant I could spread the cost without hidden fees or surprises.
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Transparent and Flexible Payment Plans
- Quick eligibility check with no impact on credit score.
- Multiple repayment options tailored to my budget.
- Zero hidden charges or unexpected interest.
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User-Friendly Platform
Navigating the DivideBuy website was a breeze. The application process took under two minutes, and I had instant confirmation of my approval. I loved how every step was clearly explained, keeping me informed and confident.
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Outstanding Customer Support
Whenever I had a question, their support team responded promptly and courteously. They guided me through the payment schedule, offered helpful reminders, and ensured I always felt supported.
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Why I Recommend DivideBuy
1. Fair and transparent terms that put the customer first
2. Lightning-fast approval process—no lengthy paperwork
3. Flexible repayment periods to suit any budget
4. Friendly, knowledgeable customer service staff
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I’ve used DivideBuy for several purchases now and each time they exceed my expectations. If you’re looking for a trustworthy, no-nonsense way to split payments on big-ticket items, DivideBuy is the perfect partner.
July 1, 2025
Unprompted review
Reply from DivideBuy
Thank you, Neil.
We’re pleased you had a hassle-free experience setting up DivideBuy from the start and were able to use our service to spread the cost of your purchase. We appreciate all the feedback you have provided regarding our services.
Best wishes,
The DivideBuy Team
Simple and straightforward
June 30, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Sean.
We love it when customers find shopping with us so convenient, simple, and straightforward.
We hope to see you again soon!
The DivideBuy Team
Trying to purchase via their 12months…
Trying to purchase via their 12months interest free. No where does it explain there is a minimum spend. Contact the store but they say it’s because of the financial regulations. Strange because this is an unregulated transaction.
June 30, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave us a review, James.
We're sorry to hear about your experience regarding a minimum spend. If you would like to discuss this further, we would be more than happy to assist you. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk, and they will be happy to help.
We hope this helps. All the best,
The DivideBuy Team
Instructions were very clear with one…
Instructions were very clear with one minor blip. But overall very good
June 30, 2025
Unprompted review
Reply from DivideBuy
Thank you, Richard.
We love to hear when customers find shopping with us clear overall, and we are sorry to hear that you may have experienced an issue. If you still require assistance with this, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help.
We hope to see you again soon,
The DivideBuy Team
Easy & quick
June 29, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Good service👍
June 27, 2025
Unprompted review
Reply from DivideBuy
Thank you, Angela.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
Quick and easy!
June 26, 2025
Unprompted review
Reply from DivideBuy
Thank you, Ana.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Gave me the option to spread the costs…
Gave me the option to spread the costs of my new matress over 12 months, interest free
June 23, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Michelle!
This is excellent to hear! We’re pleased to have been able to assist you in placing your order for a new mattress using our services.
We hope to see you again soon,
The DivideBuy Team
Reply from DivideBuy
Thank you, John.
We’re delighted you had such a positive experience shopping with DivideBuy and the service.
Take care,
The DivideBuy Team
Very smooth transaction
Very smooth transaction, easy to navigate - would highly recommend.
June 23, 2025
Unprompted review
Reply from DivideBuy
Thank you, Robert.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
Excellent service
Easy ordering and found what I wanted, stress free with options that suited me payments wise.
June 23, 2025
Unprompted review
Reply from DivideBuy
Thank you, Anthony.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Reply from DivideBuy
Thank you, Christopher.
We love to hear when customers find shopping with us so easy and seamless!
We hope to see you again soon,
The DivideBuy Team
Reply from DivideBuy
Thank you, Mark.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Interest free finance
The process was easy from start to finish with Dividebuy.
I was able to afford the garden sofas I wanted due to the interest free instalments.
Would highly recommend.
June 16, 2025
Unprompted review
Reply from DivideBuy
Thank you, Shadi.
We love to hear when customers find shopping with us so easy to spread the cost of their order!
We hope to see you again soon,
The DivideBuy Team
Divide Divine!!
I was able to afford the 2 sofas I wanted due to the interest free instalments you granted me, thank you!!
June 11, 2025
Unprompted review
Reply from DivideBuy
Thank you, Sue.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Simple to apply once I got the email
Simple to apply once I got the email, very quick reply. absolutely straightforward.
June 10, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Morag.
We love it when customers find shopping with us so convenient, simple, and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Very easy to apply great service
June 9, 2025
Unprompted review
Reply from DivideBuy
Thank you, Janey.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
A great fast easy to use service and…
A great fast easy to use service and very quick response
June 8, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Andrew.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
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