DIY Wall Panelling Reviews 

378
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company, consistently praising the overall product quality and exceptional service. Customers truly love the wall panels, noting they are simple to install, look fantastic, and transform living spaces effectively. People frequently mention that the friendly customer support team is exceptionally helpful and quick to resolve any questions or concerns. Some reviewers were not happy with the delivery times, mentioning surprisingly long waiting periods and a frustrating lack of tracking updates. A few other people also felt that occasionally missing items, delivery delays, or damaged parts required extra effort to sort out.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are of great quality, reasonably priced,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, often reporting long wait times of... See more

Order

Users describe ambiguous interactions with order experiences, as customer opinions are sharply divided. While... See more

Quality

Consumers find quality to be a major source of satisfaction, frequently praising the panels as excellent,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After the small mistake of despatching my order too early to a location I hadn't yet arrived at, (we are working on a property away from home) I decided to change the redelivery address back to home,... See more

Rated 5 out of 5 stars

I’ve never written a review on Trustpilot but this company went over and above when I needed help decorating my nursery while in hospital. I think I spoke to Angie who was just lovely and honestly mad... See more

Rated 5 out of 5 stars

I installed wall panels in 2022 on a wall that I had previously had to re-paint every few months due to salt coming through (old house, no proper foundations). The wall panels dealt with the issue... See more

Rated 5 out of 5 stars

Really impressed with the DIY wall panelling! Great quality, easy to work with and it’s completely transformed the room. It looks fantastic and has given the space a really stylish, finished look. W... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

DIY Wall Panelling specialises in the design and production of Wall Panelling & Gunracks. Our range is perfect for home owners, property developers, DIY enthusiasts or house renovators. DIY Wall Panelling prides themselves on their quality, value, precision & service when transforming the walls in your home.


Contact info

4.0

Great

TrustScore 4 out of 5

378 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(378)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Panel ordering

Easy to order on receipt delivery panels were well packed.
I would have appreciated being advised of delivery progress
I had to contact company who in fairness did get back to me advising of delivery status promptly

September 8, 2025
Rated 5 out of 5 stars

This company went above and beyond to…

This company went above and beyond to get their panels to me. Their personal service was excellent.

The panels were packaged exceptionally well to protect them as they travelled and the panels themselves look great. Not fixed to the wall yet, waiting for the builder, but they look exactly what I need.

Thank you to everyone at this company for their exceptional customer service.

October 24, 2025
Rated 5 out of 5 stars

Excellent Product - Wall Panelling

I had to order extra panels to put on my order. It was no problem to add them. Panels arrived within the time scale. Well packaged. Moisture resistant. I was delighted to see that the panels came with a small dado rail for each panel. Nice addition. The overall result of the fitted panels is great.

October 10, 2025
Rated 1 out of 5 stars

Dreadful service…

Poor packaging resulted in two orders being damaged .The delivery process is laughably slow -weeks ! -not days and absolutely no next day delivery .

October 6, 2025
Rated 5 out of 5 stars

Excellent customer service

Courier failed to delivery package and DIY Wall Panelling sorted everything out very efficiently, sending a replacement next day. Excellent communication with this company who went above and beyond to help.

October 2, 2025
Rated 5 out of 5 stars

The product and service was fantastic

The product was fantastic. Arrived in time scheduled and packaged really well. Went up and absolute breeze. Was the first time I'd put any sort of panels up so had watched a few YouTube videos first but was really pleased with how well it went together.
Had to order more as I changed last minute how I was going to do it and needed to change the order due to an error I'd made. They were so helpful and lovely to deal with. Definitely recommend then

September 29, 2025
Rated 5 out of 5 stars

Great panelling and at a good price

Great panelling and at a good price. I didnt realise when I ordered that it states 2 weeks for dispatch but left it abit borderline it it would arrive in time. But once I got hold of the lady in the she was super helpful and made sure the order arrived before the date I needed it.

October 9, 2025

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