Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
Very impressed! For under 300£ you can get the camera and I got the chest strap too. It’s very worth it, I’ve gone surfing with it 6x so far and the recording is top quality. It was slightly cumber... See more
I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered on time and good rewards…
Delivered on time and good rewards scheme. Customer service answered a query well and in good time.
July 9, 2026
Helpful advice and service
August 8, 2026
Don't bother with DJI Shop in Birmingham
Went into the DJI Shop in Birmingham, asked about a few options... asked for the best deal... Was told the Deal was the Deal; there are no further discounts available... However, on downloading all the DJI software, etc., the first message was a deal £150 cheaper than I paid in the shop, for the EXACT same package. Buy online, don't bother with the Shop!!
August 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
DJI Mini 5 Pro Drone Fly More Combo RC…
DJI Mini 5 Pro Drone Fly More Combo RC - 2 Sky Master Bundle
Love my first drone. Still learning but it’s all fun.
Brilliant service & fast delivery.
July 27, 2026
Reply from DJI | Hasselblad
Hi Leanne ,
We're so glad to hear you're enjoying your new drone and having fun learning to use it! We appreciate your kind words about our service and fast delivery.
DJI | Hasselblad Customer Care Team
Great experience at the DJI Hasselblad…
Great experience at the DJI Hasselblad shop.
Friendly and helpful staff, and I'm very happy to exchanged my pocket 4 creator combo to Pocket 4P Combo. Highly recommended!
July 27, 2026
Reply from DJI | Hasselblad
Hi ZeynabOuedraogo,
We're thrilled to hear you had such a great experience at our shop! It's wonderful that our staff were so friendly and helpful, and we're so glad you're happy with your new Pocket 4P Combo. Thank you for the high recommendation!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Florin,
Thank you so much for the positive review! We're glad to hear you've had a good experience.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Martin Stanley,
We are so happy to hear that you had such a positive experience with our service and delivery. Thank you for taking the time to share your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Mr K Pool,
We're so glad to hear that your experience was smooth and that our delivery was fast. We truly appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Very impressed with the level of…
Very impressed with the level of customer service provided by the seller / manufacturer. Quick dispatch and password required upon delivery which I liked
August 7, 2026
Reply from DJI | Hasselblad
Hi Pp Smith,
We're so pleased to hear that you had such a positive experience with our customer service and dispatch and delivery process. We truly appreciate your kind words and support!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Jamie,
We're so glad to hear you found our ordering process easy and secure, and appreciated our service! Thank you for sharing your review.
DJI | Hasselblad Customer Care Team
Amazing quality and funcational is out…
Amazing quality and funcational is out of this world.
July 26, 2026
Reply from DJI | Hasselblad
Dear Customer,
We are so happy to hear that you are impressed with the quality and functionality of our product. Your positive feedback means a lot to us!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Lee Dhadra,
We are thrilled to hear that you experienced brilliant service and super fast delivery! Your positive feedback means a lot.
DJI | Hasselblad Customer Care Team
Simple process to order a SD card and…
Simple process to order a SD card and prompt delivery
August 7, 2026
Reply from DJI | Hasselblad
Hi Bruno,
We're so glad to hear that your ordering process was simple and that your delivery arrived quickly. Thank you for your kind feedback!
DJI | Hasselblad Customer Care Team
It never arrived
August 7, 2026
Reply from DJI | Hasselblad
Hi Andrew,
We're delighted to hear that your item arrived quickly and that you had a positive experience with our delivery service! Thank you for your kind words.
DJI | Hasselblad Customer Care Team
I loveee it
I loveee it! So nicely packed, I felt so special. Easy to use mic, with awesome colours.
Brilliant!
July 26, 2026
Reply from DJI | Hasselblad
Hi Vasilena Sabeva,
We are thrilled to hear how much you love your new mic! It's wonderful to know that the packaging made you feel special and that you find it easy to use. We're happy to hear that you're pleased with the colours available too!
DJI | Hasselblad Customer Care Team
Not received item .
August 7, 2026
Reply from DJI | Hasselblad
Hi Adrian,
We're happy to hear that you had such a positive and easy purchase experience. We are so thankful for your positive review!
DJI | Hasselblad Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.