Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more
Company replied
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Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
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Very impressed! For under 300£ you can get the camera and I got the chest strap too. It’s very worth it, I’ve gone surfing with it 6x so far and the recording is top quality. It was slightly cumber... See more
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I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more
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Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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No hassle order n delivery
Placed my order on the Monday and received it the next day, within the time specified. Kept me informed of the order process and DPD soon followed up with delivery. No hassle.
August 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DJI | Hasselblad
Hi Arthur Hanlon,
We're so happy to hear that you had a good experience and are pleased with your product! Thank you for sharing your positive comments, if there's anything we can do to improve our services we are always open to feedback.
DJI | Hasselblad Customer Care Team
They always post products quick and…
They always post products quick and packaged well
August 9, 2026
Reply from DJI | Hasselblad
Hi Greg Langdale,
We are so glad to hear that you consistently receive your products quickly and that they are always well-packaged. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
5 stars staff
I got the dji mic mini 2 from the Westfield store £89 ,the staff were legends the set me the app they were patient with me when I got a problem,I even took a picture with him. BOMBOCLAT experience 😊🙏
August 9, 2026
Reply from DJI | Hasselblad
Hi Rayan Rahim,
We're thrilled to hear about your fantastic experience at our Westfield store! It's wonderful to know our team provided excellent service and patiently assisted you. Absolutely love that you took a picture haha! We're delighted you're enjoying your DJI Mic Mini 2!
DJI | Hasselblad Customer Care Team
Product arrived quickly and worked…
Product arrived quickly and worked straight away. Pocket 4 is now in use
August 5, 2026
Reply from DJI | Hasselblad
Hi Alan,
We're so glad to hear your product arrived quickly and is working perfectly. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Stephen Harvey,
We're so happy to hear you enjoyed our product and service! We truly appreciate your kind words.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Steve Hark,
We're so pleased to hear that our delivery was fast and to satisfaction. Thank you for taking the time to leave a review.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Craig Lucas,
We're so happy to hear that you're loving your new camera and that the delivery was so quick! Thank you for your wonderful feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hello Sead Brava,
We are so pleased to hear you are enjoying the DJI RS 5 Gimbal! Thank you for sharing your positive experience with us.
DJI | Hasselblad Customer Care Team
Delivered on time and good rewards…
Delivered on time and good rewards scheme. Customer service answered a query well and in good time.
July 9, 2026
Reply from DJI | Hasselblad
Hi MJC,
We're delighted to hear that your delivery was on time and that you appreciate our rewards scheme! It's also wonderful to know our customer service team was able to assist you effectively and promptly.
DJI | Hasselblad Customer Care Team
Helpful advice and service
August 8, 2026
Reply from DJI | Hasselblad
Dear customer,
We are so pleased to hear that you found our advice and service helpful. Your positive feedback means a lot to us!
DJI | Hasselblad Customer Care Team
Don't bother with DJI Shop in Birmingham
Went into the DJI Shop in Birmingham, asked about a few options... asked for the best deal... Was told the Deal was the Deal; there are no further discounts available... However, on downloading all the DJI software, etc., the first message was a deal £150 cheaper than I paid in the shop, for the EXACT same package. Buy online, don't bother with the Shop!!
August 8, 2026
Reply from DJI | Hasselblad
Hi JB - Worcester,
We appreciate you taking the time to share your experience with us. We are concerned to hear about the discrepancy you encountered between the in-store pricing and the online offer for the same product. We understand how frustrating it must be to find a significant price difference shortly after a purchase. We would like to to take this opportunity to reassure you that our prices on our website (dji-retail.co.uk) and in our affiliated stores do reflect eachother. I'm unsure what site the discrepancy occurred but if you wish to share any further information regarding this, we would be happy to get this carefully looked into. You can contact us at info@dji-retail.co.uk
DJI | Hasselblad Customer Care Team
DJI Mini 5 Pro Drone Fly More Combo RC…
DJI Mini 5 Pro Drone Fly More Combo RC - 2 Sky Master Bundle
Love my first drone. Still learning but it’s all fun.
Brilliant service & fast delivery.
July 27, 2026
Reply from DJI | Hasselblad
Hi Leanne ,
We're so glad to hear you're enjoying your new drone and having fun learning to use it! We appreciate your kind words about our service and fast delivery.
DJI | Hasselblad Customer Care Team
Great experience at the DJI Hasselblad…
Great experience at the DJI Hasselblad shop.
Friendly and helpful staff, and I'm very happy to exchanged my pocket 4 creator combo to Pocket 4P Combo. Highly recommended!
July 27, 2026
Reply from DJI | Hasselblad
Hi ZeynabOuedraogo,
We're thrilled to hear you had such a great experience at our shop! It's wonderful that our staff were so friendly and helpful, and we're so glad you're happy with your new Pocket 4P Combo. Thank you for the high recommendation!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Florin,
Thank you so much for the positive review! We're glad to hear you've had a good experience.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Martin Stanley,
We are so happy to hear that you had such a positive experience with our service and delivery. Thank you for taking the time to share your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Mr K Pool,
We're so glad to hear that your experience was smooth and that our delivery was fast. We truly appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Very impressed with the level of…
Very impressed with the level of customer service provided by the seller / manufacturer. Quick dispatch and password required upon delivery which I liked
August 7, 2026
Reply from DJI | Hasselblad
Hi Pp Smith,
We're so pleased to hear that you had such a positive experience with our customer service and dispatch and delivery process. We truly appreciate your kind words and support!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Jamie,
We're so glad to hear you found our ordering process easy and secure, and appreciated our service! Thank you for sharing your review.
DJI | Hasselblad Customer Care Team
Amazing quality and funcational is out…
Amazing quality and funcational is out of this world.
July 26, 2026
Reply from DJI | Hasselblad
Dear Customer,
We are so happy to hear that you are impressed with the quality and functionality of our product. Your positive feedback means a lot to us!
DJI | Hasselblad Customer Care Team
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