I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
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The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the pack... See more
Company replied
Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.
Company replied
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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Fully recommend i got my purchase the…
Fully recommend i got my purchase the next day. And my purchase meets my requirements best quality overall.
June 19, 2026
Reply from DJI | Hasselblad
Vasile Bogdan Placinta-Caruntu ,
We're absolutely delighted to hear that your purchase arrived so quickly and that the quality exceeded your expectations! Thank you for your wonderful recommendation.
DJI | Hasselblad Customer Care Team
Fantastic little drone
Fantastic little drone follow me mode works brilliantly whilst cycling and running absolutely perfect for what I want it for
July 1, 2026
Reply from DJI | Hasselblad
Mark Rayner,
We're so happy to hear our drone is perfect for your cycling and running adventures! We appreciate your wonderful feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Mr I Ford,
We're so glad to hear that you had such a positive experience with our process and delivery! Thank you for sharing your feedback.
DJI | Hasselblad Customer Care Team
Would highly recommend
Would highly recommend, great service, customer service is very helpful
June 18, 2026
Reply from DJI | Hasselblad
. Gareth,
We're so happy to hear you had such a positive experience with our service and found our customer service helpful. We truly appreciate your kind words and recommendation!
DJI | Hasselblad Customer Care Team
Had a nightmare trying to pay for my…
Had a nightmare trying to pay for my order as you wouldn’t accept a GMX email, but found that out after lots of attempts. I was supposed to have next day delivery, but I’m still waiting for my item, so it will be later for my holiday, which is why I purchased the items! I’ll used DJI store in the future.
June 30, 2026
Great service and product at a really…
Great service and product at a really reasonable price. Great postage too.
June 30, 2026
Reply from DJI | Hasselblad
Mr John Manley,
We're so pleased to hear that you found our service and product to be of great value, and that our postage met your expectations. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Just what I needed at a good price
Just what I needed at a good price. Excellent communication and extremely quick delivery.
All in all a First Class Service.
June 30, 2026
Reply from DJI | Hasselblad
Stephen Towers,
We're delighted to hear that you found exactly what you needed at a great price! It's wonderful to know that our communication and quick delivery contributed to a first-class experience for you.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Thank you for the positive feedback!
Reply from DJI | Hasselblad
David Blackwell,
We're so happy to hear that your delivery arrived promptly as expected! We always strive for quick and efficient service.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Thank you for the positive feedback!
I was approached realky quickly to be…
I was approached realky quickly to be helped but the service tv didnt really know anything about the product apart from the price.
June 17, 2026
Terrible customer service
Terrible customer service. Website live chat seems like its unattended. Waited hours for no one.
Return policies in Europe seemed to be ignored by DJI with no right of withdraw, only 14 days to return if you're dissatisfied, the unit is faulty or you would like a refund.
Batteries included with products never last or provide the runtimes advertised. Trying to get anyone from DJI to get back to you is impossible, unless you've handed over excessive amounts of personal data, just to use the product after 4 times.
July 1, 2026
Unprompted review
Avata 360 is great, N3 Goggles are poor
The DJI Avata 360 is a fantastic drone with an innovative 360 degree camera system, that makes for a fun flying experience and great photography. The N3 goggles however are blurry with no dioptic adjusters or way to adjust sitting position. This is reported by me and friends of mine
I spoke to DJI Hasselblad about this concern of mine who advised that yes there is no way to adjust at all, but that it should be fine so I should get an eye test as it is a sign of poor eye health that the goggles are blurry… so I paid for an eye test which showed I have great vision and no concerns for my eye health.
The N3 goggles should have a form of adjusting how they sit whilst worn or adjusting focus.
The goggles 3 do have dioptic adjusters so recommend getting those instead, however they are twice the price and do not come in a combo with the 360 currently.
June 20, 2026
Unprompted review
Great Purchase
Excellent guys. Very professional and helpful. I will definitely visit again. Customer service at its excellence
June 28, 2026
Reply from DJI | Hasselblad
Joseph Agyeman,
We're so happy to hear that you had such a positive experience with us! We pride ourselves on professionalism and excellent customer service, and we truly appreciate your kind words. We look forward to your next visit!
DJI | Hasselblad Customer Care Team
5 Star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
June 28, 2026
Reply from DJI | Hasselblad
Thank you for the positive feedback!
Rapid delivery
Rapid delivery. I use DJI for all my video products. Outstanding quality and reliability
June 28, 2026
Reply from DJI | Hasselblad
Chris Tinsley,
We're so happy to hear you appreciate our rapid delivery and the outstanding quality of our video products. Thank you for your loyalty!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Darcthor,
We're delighted to hear that your order arrived quickly and was well-packaged. Thank you for acknowledging our professional service!
DJI | Hasselblad Customer Care Team
Excellent customer service and prices
Excellent customer service, lighting fast delivery time and great prices. I am very satisfied with my shopping experience and will definitely come back when time comes to buy my Mavic 4 Pro.
June 15, 2026
Reply from DJI | Hasselblad
Lorant,
We're so pleased to hear you had such a positive shopping experience with us! It's wonderful to know you appreciated our customer service, fast delivery, and pricing. We look forward to welcoming you back for your next purchase!
DJI | Hasselblad Customer Care Team
The team at Regent Street are amazing:-…
The team at Regent Street are amazing:- big shout out to Naseem, George, Zee and Wilson. Really helpful and great on advice.
Cheers guys
Sherman
June 27, 2026
Reply from DJI | Hasselblad
Sherman,
We are so happy to hear about your positive experience and appreciate you highlighting our team's helpfulness and great advice. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Thank you for the positive feedback!
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