DJI | Hasselblad Reviews 

6,012
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, highlighting ease of use and impressive features. The ordering process is described as straightforward, with clear communication and helpful updates. Many commend the fast, reliable, often next-day delivery. Staff are noted for their exceptional knowledge and helpfulness, contributing to a first-class overall service. However, some customers noted occasional delivery issues, including delays or packages not arriving as promised. Others found product battery life to be limited or not matching advertised runtimes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, solid, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class service and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, attentiveness, and... See more

Order

Customers consistently note positive experiences with order, praising the straightforward and easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more

Rated 5 out of 5 stars

The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more

Rated 5 out of 5 stars

Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the pack... See more

Company replied

Rated 5 out of 5 stars

Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.

Company replied



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,012)

2,165 reviews in the last 12 months

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Rated 1 out of 5 stars

You messed up my Postal address then…

You messed up my Postal address then rudely tried blaming me for your actions !

Very bad customer services and talks to you in such a rude way I will never use this company again and in which I have now passed this information on to friends and colleagues of how bad I was treated !

July 7, 2026
Rated 5 out of 5 stars

Excellent and instore at Westfield

Excellent and instore at Westfield - Jackson was excellent and handled my drone and pocket purchase with great ease and professionalism. A*. Also the managers and other team members were amazing

June 25, 2026
Rated 5 out of 5 stars

I’ve recently bought some DJI camera…

I’ve recently bought some DJI camera equipment for my trip to Thailand and for the bigger bike journey I’m planning with @onelife.wideopen and @bearonabike.

I’ve got two DJI Osmo Action 6 cameras, the new DJI phone gimbal, and the small DJI drone, which I think is the Mini 4 Pro.

The reason I went for DJI is simple really. I need camera kit that I can trust. I’ll be on a bike, travelling, dealing with heat, rain, dust, traffic and everything else that comes with being on the road. I don’t want equipment that feels complicated or fragile. I want to press record and know it’s going to work.

Straight away, the kit feels quality. The cameras are small, solid and neat, but they don’t feel like toys. They feel like proper bits of equipment that have been made to be used.

Having two action cameras makes a lot of sense for what I want to do. One can be facing forward on the bike, and the other can be on me, the bike, Freddy, or catching another angle of the journey. I don’t want everything to look too staged or overdone. I want it to feel real, but I still want the quality to be good enough to tell the story properly.

The phone gimbal is something I think I’ll use more than I first expected. It’s perfect for quick shots when I’m walking around, filming the bike, food stops, campsites, towns, temples, or just those small moments that happen along the way. Sometimes those are the best bits, and it means I don’t have to get all the bigger camera gear out every time.

The drone is the bit I’m probably most excited about. A bike on a mountain road, a camp spot in the middle of nowhere, a coastline in Thailand, or a road disappearing into the distance — that’s where the drone will really show the scale of the journey. It’s small enough to travel with, which is important, because I don’t want to carry kit that becomes a pain.

What I like most is that the DJI equipment gives me confidence. It feels well made, easy to pack, easy to use, and like it belongs on this type of trip. I’m not trying to make a Hollywood film. I just want to capture the journey properly, in a way that feels honest and natural.

There will be a bit to learn, especially with batteries, mounts, sound, storage and getting the workflow right. But that’s part of it. Once I’ve used it a few times, I think it will become second nature.

For me, this isn’t just about buying gadgets. It’s about building a camera setup I can rely on. The bike journey, Thailand, Freddy, the people I meet, the roads, the bad days, the good days — I want to be able to capture all of it without fighting with the equipment.

First impressions are really good. The DJI kit feels like proper quality, and I’m happy with what I’ve bought. The real test will be Thailand, with the heat, humidity, rain, bikes and daily use, but at the moment I already feel like I’ve made the right choice.

Follow the journey here: @onelife.wideopen and @bearonabike.

February 6, 2026
Rated 5 out of 5 stars

Second to none 👌

I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I have recommended the website to a number of my friends. First class service and equally first class products 👌

June 23, 2026
Rated 5 out of 5 stars

Excellent customer experience

The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received notification from DPD that they had my goods and that they were en route to me. Delivery was completed by midday the next day. Excellent service.

July 4, 2026

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