I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
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The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the pack... See more
Company replied
Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.
Company replied
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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Reply from DJI | Hasselblad
Thank you for the positive feedback!
Reply from DJI | Hasselblad
Dean Jones,
Thank you for your wonderful feedback! We're so happy to hear you had such a positive experience with our shop, staff, and products. We truly appreciate your kind words.
DJI | Hasselblad Customer Care Team
Constantine yas knowledge of Dji…
Constantine yas knowledge of Dji products and he helped me a lot.
Very pleasant experience.
June 10, 2026
Reply from DJI | Hasselblad
George S,
We're so happy to hear that our team's expertise with DJI products made your experience a pleasant one! Your positive feedback truly makes our day.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
jospho,
We're delighted to know that your orders consistently arrive on time and that you appreciate our pricing. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Awful customer service
Customer services never return emails
Disappointing service
May 30, 2026
Unprompted review
10 days to produce something that when…
10 days to produce something that when purchsed said usually available within 1 hour.
June 8, 2026
Beautiful Store
Despite being very busy. Staff were very helpful and attentive. Really nice to see the products in the flesh in a bricks and mortar store as opposed to online.
June 21, 2026
Reply from DJI | Hasselblad
JD,
We're so glad you appreciated seeing our products in person and found our team helpful despite the busy atmosphere. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
Air3s FlyMore Combo
From buying my Air3s online to it arriving ,the whole experience has been straightforward and easy to follow.
I'm very happy with DJI Hasselblads service.
June 6, 2026
Reply from DJI | Hasselblad
Christopher,
We're delighted to hear that your experience, from purchasing your Air3s online to its arrival, was straightforward and easy. We appreciate your kind words about our service!
DJI | Hasselblad Customer Care Team
Excellent service
Excellent service, ordered on the Friday evening, delivered on the Sunday, plenty of updates prior to delivery.
June 19, 2026
Reply from DJI | Hasselblad
Shaun Hudson,
We're so happy to hear that you had such a positive experience with our delivery service and appreciated the updates!
DJI | Hasselblad Customer Care Team
Always 1st class product and first…
Always 1st class product and first class service. Bought a Mavic 4 from their Shrpherd’s Bush, Westfield store, and their attention and knowledge detail was exceptional.
September 29, 2025
Reply from DJI | Hasselblad
John Nickson,
We're so glad you had such a positive experience with our product and service at our Westfield store. We appreciate your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Mr Eloy,
We are so glad to hear that you found our services easy to use. We truly appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Lewis,
We are so happy to hear that you had a positive experience with our website and that your delivery arrived quickly. Your kind words are truly appreciated!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Andre19uk,
We are so happy to hear that you are enjoying our product and that the delivery was fast. Thank you for your strong recommendation!
DJI | Hasselblad Customer Care Team
DJI Mini 5 Pro
Ordered drone and delivered promptly and undamaged. Have just got everything set up and ready to fly.
June 20, 2026
Reply from DJI | Hasselblad
NIGEL NEWELL,
We're delighted to hear that your drone arrived promptly and in perfect condition! We hope you have an amazing time flying it. Thank you for sharing your positive experience!
DJI | Hasselblad Customer Care Team
Power 2000 and 1KW vehicle charger - instructions? Pretty basic, really....
Power 2000 and 1KW vehicle charger. Products very good, well packaged and delivered very promptly. Only downside - and why not a five star - is the lack of viable / readable / useable instructions. When spending that amount on a premium product - it is - why do I (as customer) have to go search elsewhere to find instructions for operating the Power unit and both operating / installing the charger? How much thought (or cost) would have been needed to do that simple task? The Power unit is relatively straightforward, but there are (important and non-obvious) idiosyncrasies. And mores with the charger / installation. Would be easy to get it all wrong and damage the products.....
June 19, 2026
all ready starting shooting and great…
all ready starting shooting and great feedback
THANK YOU X
June 7, 2026
Reply from DJI | Hasselblad
Michelle thomas ,
We're so happy to hear you're already seeing great results and providing positive feedback! Thank you for sharing your experience.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
customer,
We are delighted to hear that you experienced fast and excellent service from us. We truly appreciate your kind words.
DJI | Hasselblad Customer Care Team
Great devices & super service
Great devices & super service. I use the DJI Neo 2, its so easy to use and just so small and compact for those times your out and about with your family and want to capture that special moment from a drone prospective.
June 10, 2026
Reply from DJI | Hasselblad
Raj Sohal ,
Thank you for your wonderful review! We are so happy to hear that you are enjoying your DJI Neo 2 and finding it easy to use for capturing those special family moments.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Nicholas Sheldon,
We're so happy to hear you received your order quickly and are enjoying the product! We appreciate your kind words.
DJI | Hasselblad Customer Care Team
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