I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
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The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the pack... See more
Company replied
Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.
Company replied
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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Great devices & super service
Great devices & super service. I use the DJI Neo 2, its so easy to use and just so small and compact for those times your out and about with your family and want to capture that special moment from a drone prospective.
June 10, 2026
Reply from DJI | Hasselblad
Raj Sohal ,
Thank you for your wonderful review! We are so happy to hear that you are enjoying your DJI Neo 2 and finding it easy to use for capturing those special family moments.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Nicholas Sheldon,
We're so happy to hear you received your order quickly and are enjoying the product! We appreciate your kind words.
DJI | Hasselblad Customer Care Team
Proper service
I ordered the wrong product get the team were happy to accommodate a return without any dramas. Very prompt and upfront service. Would strongly recommend
June 5, 2026
Reply from DJI | Hasselblad
Marsh,
We're so glad to hear that our team was able to assist you with your return smoothly and efficiently. Thank you for your kind words and recommendation!
DJI | Hasselblad Customer Care Team
Prompt delivery
Delivered promptly when agreed items were fully trackable, not like some couriers who tell you it's been dispatched. What does that even mean!!
June 4, 2026
Reply from DJI | Hasselblad
Andy Mason,
We're so glad to hear that our prompt delivery and tracking met your expectations. We appreciate you highlighting these aspects of our service!
DJI | Hasselblad Customer Care Team
friendly, knowledgeable staff.
they are very friendly and knowledgeable people.
I was also given help with connecting the Pocket 3 to Mimo.
The tripod is great and I will use it in conjunction with my other hobbies such as model railways.
June 17, 2026
Reply from DJI | Hasselblad
Michael Hyde,
We're so happy to hear about your positive experience with our team and the helpful assistance you received with your Pocket 3. It's wonderful to know the tripod will be a great addition to your model railway hobby! Thank you for sharing your kind words.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Malcolm,
We are so glad to hear that your item arrived safely and that you found our pricing to be satisfactory. Thank you for your positive feedback!
DJI | Hasselblad Customer Care Team
Bought a care refresh
Bought a care refresh. Arrived within minutes via email, although out of hours.
June 17, 2026
Reply from DJI | Hasselblad
Michael Jennings,
We're so glad the care refresh arrived quickly, even outside of business hours. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Nice camera and good company
Only used this camera a few times and it seems pretty good. The delivery was really fast and the quality of the camera is nice. Really glad I went with this camera instead of the the GoPro, better quality and better for price. The only thing I would comment about is I brought a 64g SD card and it only records an hour of footage, so I've brought a much bigger one. Also the battery doesn't last long at all.
June 16, 2026
Reply from DJI | Hasselblad
Miriam Daughtery,
We're so glad to hear you're enjoying your new camera and that our delivery was fast! It's wonderful to know you find the quality excellent and that it's a better fit for your needs than a GoPro. We appreciate you sharing your feedback regarding the SD card capacity and battery life. We understand that recording time and battery performance are crucial for an optimal experience, and we are always looking for ways to enhance our products. Your insights are valuable as we continue to improve.
DJI | Hasselblad Customer Care Team
Great comms and an excellent package
Great comms and an excellent package of equipment with an awesome price
June 8, 2026
Reply from DJI | Hasselblad
Marc Whelan,
We're so glad to hear you had such a positive experience with our communication and found our equipment package to be excellent value! Thank you for your wonderful feedback.
DJI | Hasselblad Customer Care Team
All Staffs are approachable and well…
All Staffs are approachable and well trained. They are Polite and kind as well.
June 4, 2026
Reply from DJI | Hasselblad
Jonathan Bullo,
We're so glad to hear our staff provided you with such a positive and kind experience! Thank you for your wonderful feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
John Rothschild,
We truly appreciate you taking the time to share your positive experience! We are delighted to hear that you found our service efficient and our communication clear.
DJI | Hasselblad Customer Care Team
Fantastic products and service
Fantastic products and service. Will definitely use again 👍
June 3, 2026
It's DJI
It's DJI. Everything is always perfect. I've never had a problem with their service or products, yet.
June 15, 2026
Great products, delivery lets them down
Great products, delivery a bit unreliable in terms of time estimates , but overall good company.
May 1, 2026
Very helpful and good product
they were extremely helpful being I had entered the incorrect post code and the poor DPD driver attempted to deliver it twice before I had to contact DJI Hasselblad to tell them of my error who sorted it straight away product was very good too.
June 14, 2026
good understanding of the product and…
good understanding of the product and made me feel at ease which made it comfortable to process and gave me honest frank answers to make my dicsion to purchase
May 18, 2026
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