If your insurance company use crawford and co as their assessor find a new one ASAP. I would not want anyone to go through what we have gone through. Our house was broken into in January after 4 year... See more
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Cannot give zero stars which is more than they deserve. Wish I had checked these reviews before attempting to deal through them. After 12 months of them browbeating me finally gave up and eventua... See more
This company has messed us around for 6 months now after a flood claim with AXA insurance for the last three months we have had no kitchen no where to cook and no water in the house for drinking and... See more
Unresponsive. Don't listen. Shouldn't be associated with the NFU. Didn't investigate claim properly and came up with the most stupid solution ever. Remove part of the hedge and we will review after... See more
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I only give one star as you can not…
I only give one star as you can not leave no star. This company does not care about the poor little man. They will lie and fabricate information for whoever will pay them the most money.
They don't care about the truth.
What is their logo LIVES. RESTORED what a joke
Crawford & company USA are the worst kind of company there is.
DON'T TRUST ANYTHING THEY TELL YOU
Crawford & Co Insurance agency, unit A, Riverside Park, Nottingham, England
Crawford & Company, loss adjusters, Nottingham, My issues were regarding the proposed repairs, as well as the lack of contact or updates received. I complained to Ageas, in 2018 they replied back after their investigation 8 February 2019, their decision is to uphold my complaint, as they agreed that the service supplied by Crawford's has not been satisfactory. My claim for subsidence started at end of 2015, and worked was undertaken in the last 8 weeks, with me going back too complain too Ageas higher-up about Johns Of Nottingham, the Company they employed too do the work which has also been upheld. I would not recommended this company to undertake insurers work.
Awful service
Acted as the intermediary on my insurance claim with Hiscox insurance, absolutely awful service ended up requiring escalation and complaints. Months wasted and once bypassed from the process and everything got sorted. Avoid like the plague.
Avoid at all costs!
The worst company I have ever had the displeasure of dealing with. Claim has been ongoing for fourteen months. Every time I contact them I'm told some one will call me back which they never do, or that the person handling our case is off today or on holiday.
Awful
They are simply not bothered and very slow at responding, if at all!
Just beat your claim down to bare minimum
Shocking service, they act on behalf of the insurance company to "negotiate" payouts. They don't care about the policy holder. They have been dealing with our claim since 2012 and still haven't settled.
Draw your own conclusions.
Awful to deal with
Arrogant adjusters that never return your calls and an alleging poor service
If they are assigned to your claim, contact your insurance company quick and get it reassigned to a more professional company
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