Tonybet 

I tried to withdraw - KYC stall tactic. Tonybet lock me out of account. Fragrant disregard for license agreement, barring KYC stall for payment. AVOID AVOID AVOID AVOID AVOID AVOID. GC, CMA, MINISTER informed. If they rip you. Do the same. EMAIL GC CMA MP

I’ve never been scamed before. I’m gutted. Just stay away, this is not a legit site. Utter criminals.

Worst Gaming"( OR SHOULD I SAY FRAMING ) site, I've ever had the sad misfortune to encounter.
Almost anyone can open an account. And it's easy as Pie to deposit money. You don't even need to supply them with any Proof of your home address or supply them with any photographic identification. Such as your driving license. All you have to do is sign up, and you're all ready to start playing. Joining (TONYBET) is as easy as Shi-ing down the proverbial well.
How wonderful is that?
But sadly, that's when the reality, of what you've done, starts to kick in.
Because! should you win on (TONYBET). As I did. A MASSIVE £40.00. (Wowwee). These blood-sucking leeches will do all in their powers, not to pay out a single penny, unless you give them proof of your home address or supply them with photographic identification. Such as your driving license.
They even had the audacity to demand this from me, a 61 yr old disabled pensioner. Who had told them I don't have a driving license because of medical reasons. And that's why I hadn't renewed it for 15yrs or more. But that wasn't going to alter or deter TONYBET from their stringent, so-called rules. Their online help agent told me, I would have to renew my license in order to satisfy their age verification rules.
They were telling me I would have to shell out maybe somewhere around £250.00 to £350.00. or maybe more? to renew my HGV 1 Driver license. So as I could receive my £40.00 winnings.
I gave them a one-star rating because there wasn't the option of giving them a minus-star rating. My real rating is minus 10. And even that's been generous.

Still trying to withdraw my money and won’t let me as my passport has expired. Saying that a uk citizen card is not a valid ID but an international ID card is. I live in the uk and that’s why I have a uk citizen card. This is nothing short of theft as they took every deposit with no ID at all yet I try and withdraw and they r blocking me at every opportunity

Disgusting!

The site is atcually a scam.i dont say this lightly other gambling accounts are not.

It's a scam.

Everytime I won it never gave me my money.

Everytime I lost it did.

I tried weeks to sort this nothing. It drove me to insanity.

Nothing ever resolved.

Then I had 5 in there. I went to take out as couldnt bear the scam.it said no provide all this information

It's a scam honestly.

Also the telephone number is not genuine.

Never ever use this site.

Brain injured victim failed by gambling industry after £120,000 loss – The Crusader
The torment suffered by a mentally ill young man, who gambled away £120,000 after a severe brain injury, became intolerable when his attempts to recoup the funds from some gaming companies were met with hostility and stalling.
By MAISHA FROST
PUBLISHED: 12:45, Mon, Mar 29, 2021UPDATED: 13:26, Mon, Mar 29, 2021
A car accident last year left Stuart with delusions and mania, disorders distorting his notions of money’s value and risk. During recovery he descended into a hellish spiral, opening numerous betting accounts. All are regulated by the UK’s Gambling Commission. Addicted to roulette, in one frenzy he spent £12,000 in five weeks, in another £4,400 in a fortnight. Much of the money came from the accident claim pay out he received that was meant to support him and his potentially lifelong disabilities. But he also took out bank and doorstep loans.
In January Stuart, 28, tried to kill himself and his dad Jeff gained power of attorney over his affairs.
When Stuart and Jeff asked Crusader for support, Jeff told us: “My efforts at first were focussed only on him getting better. I was pleased he could use his phone and occupy himself a bit during the long hours he spent in hospital. I didn’t realise what was going on and that he was gambling excessively.
“When the damage was done he was an adult in charge of his money, the accident had been terrible for him and I didn’t want to do anything to undermine him any further. Whenever I’ve tried to explain his problem, the response is about addiction and a blind eye is turned to the reason for it in Stuart’s case.”
As the losses mounted Stuart asked the companies for compassion, provided medical proof and Jeff sent his power of attorney.
After months some have acted responsibly, settling in full. One inexplicably deducted 30 percent (£1,000) and imposed a gagging order. Another is still haggling over how much to return.
Threats of legal action were commonplace when Stuart and Jeff pleaded for refunds.
The £5,000 high cost, the short-term loan has run up £2,000 in interest so far.
One company Novibet returned Stuart’s £2,000 last week.
But another, TonyBet, has refused to return the £20,000 Stuart claims he lost.
“They wouldn’t accept my power of attorney at first and say their decision is final,” claims Jeff. Crusader has contacted the company, but so far without success.
From the evidence we’ve seen there appears a striking contradiction between the brutal individual brush-offs issued and companies’ public declarations promising support for anyone vulnerable.”
Extreme and distressing as Stuart’s experience is, it also encompasses wider concerns about the gambling industry, its response to social responsibilities and the narrow scope of consumer redress.
The Government is currently conducting a review of gambling rules that at present are bound by tight remits. The industry’s dispute resolution service IBAS says it is unable to consider a complaint concerning an alleged breach of licence conditions, for example acting in an irresponsible manner.
The Gambling Commission told Stuart and Jeff it would note the complaint, but it couldn’t help as it was a regulator not an ombudsman.
“I have also been advised to get a Data Access Subject Request (known as a Dsar) to pursue complaints,” says Jeff.
“But there is no obligation on companies to supply that information and I have just been ignored. My son has been bombarded with rules and regulations and advised to get help for his ‘addiction’.
“But no notice has been taken of his circumstances. It just makes the pressure the worse and creates a minefield, people like my son don’t stand a chance.”
“The time has come for the Government to introduce a regime to tackle the [industry’s] methods,” says MP Carolyn Harris, chair of the Gambling Related Harm All Party Parliamentary Group.
“Whilst the reluctance of the companies and regulator to action complaints appears to be incredible, in reality it is something we see over and over again.”
“The UK Government must urgently legislate to create a gambling ombudsman with the power to enforce a statutory duty of care on gambling operators and the power to provide redress,” urges chief executive Will Prochaska of charity Gambling With Lives (GWL) founded by families bereaved by gambling related suicide.

Moral of the story - tonybet think it is ethical to profit 20k plus from a consumer who was just out of a brain injury and suffers from Schizophrenia. Power of attorney, media, lawyers have all been in touch however they fail to respond.

This case will be the straw the breaks the camel's back. Gambling commision are investigating and I suspect a hefty fine is coming their way - if not a UK restrictions.

Trying to get my money off tonybet is a joke ive sent them all the documentation and they are still asking for more. they do not like to payout at all if i was you i would leave this site well alone

Hello. Why the site is blocked???

Game unavailable (0) message pops up in every game. Unplayable.

Got to say I've had no problems with tonybet can be a bit slow loading the horse racing pages but after verification I get any money owed in my account the next day.

1 star but if 0 was a choice it would be that, what a scam. You can deposit money within seconds but as soon as you want to withdraw they need all this documentation. Week 3 and still haven't seen my money. Should have come to trustpilot before making this mistake. anyone who gives this 5 star must work for them.

Terrible. Website glitches, games become unavailable mid play.

Had a couple issues with verification. However Ryan helped me sort the issue really fast and then I got the ability to withdraw my funds. The withdraw did take a little longer due to the verification issue. The customer service are amazing and will help you out as much as possible. Would have given it 5 if the verification didn't have issues.

I opened an account with TonyBet to have punt on the national last Saturday,however I didn’t like the site I had a few bets and had £11 left in so I made a withdrawal 10 days ago ( I still know my details on the site )and still waiting I have sent numerous messages and emails AND now they want pictures of me with bank card and household bills and passport which I don’t have because it ran out,I am a pensioner and £11 is a-couple of please of meals to me. I just can not believe the carry on to get £11 back. They probably thinking I will get fed up and let them keep it but I won’t WONT !!! anyone else had this problem ?
OMG ! It’s £11 NOT £11.0000000000000000000

72 hours just gone and still haven't received my PayPal withdrawal, completely no answers to any of my messages

Reply: What you on about ? You didn't even bother to send me an email regarding documents, completely nothing. That's the problem. It's been 96 Hours now and instead of using automatic messages on Trustpilot you could sort out your customers. I'm going to leave 1 star everyday until my case is sorted.

This is the worst bookmakers company in the betting sites.
I WOULD PREFER CATCHING COVID-19 THAN USING THEM
They are rude , immature, talk to you like they are god and threaten you with your own personal details
I made a formal complaint, they refuse to answer it as I could then go to the regulators- Mmmmmm call me cynical but make they don’t want regulators investigating them 🤔
HONESTLY , CHOOSE SOMEONE ELSE

As per your response , you replied within 12 minutes when I was wrong BUT you have replied at all when you are wrong.
You are with-holding my money in a frozen account and refuse to speak.
You even ignore the Gambling Commission!!!!!!!

So why do you hide when at fault but reply within 12 minutes to rub my nose in it ????????

Wish they d have asked for I d before depositing cause after a whole day of sending in documents I can't be verified because they will only take passport or drivers licence as photo I'd I don't have these so complete waste of time won't deposit again won't recommend to any one and will stick with gamesy and sky. Terrible experience

The online casino is awful. Won a hand they took it as a loss. Tried to ask the dealer for help and he ignored me. Asked customer care to step in and they said “theyll give me my winnings in 60 minutes”. Ive just withdrawn my money and ill never ever be back. Youve been warned DO NOT TRUST THIS SITE!

Avoid avoid avoid avoid avoid avoid avoid.............. You'd be better throwing money in bin, dated software that runs site, awful company, you'll regret depositing money into this site... Its soooo bad