Tonybet 

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See what reviewers are saying

Rated 1 out of 5 stars

After 4 weeks of trying and sending so many documents this scam of a website still hasn’t paid me my money. They said they have processed my money but will not send me proof that they have !! This i... See more

Company replied

Rated 5 out of 5 stars

Verification went smoothly at all, tech support helped me do everything right. I'm happy with the payout so far. We'll see how the service goes in the future.

Company replied

Rated 1 out of 5 stars

Bad bad bad site. Fake reviews 76% bad... more like 100%! Criminals at best. Will stall... do everything not to pay you!!! ask for ridiculous verification methods (EVERYTIME) you withdraw. To be told... See more

Company replied

Rated 1 out of 5 stars

72 hours just gone and still haven't received my PayPal withdrawal, completely no answers to any of my messages Reply: What you on about ? You didn't even bother to send me an email regarding docu... See more

Company replied

Company details

  1. Betting Agency

Written by the company

TonyBet is the world's fastest growing Online Gaming site with thousands of sporting events available to bet on every day as well as an online casino, live casino and live gaming.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After reading all the reviews I joined…

After reading all the reviews I joined tonybet started of with a small £10 deposit to small bets I didn't add my bonus number in they would give me it after asking for it lol what would have happened when I start hundreds of pounds deposit at a time thanks for the help about this scum friends and hope you have better luck next time x

March 27, 2021
Unprompted review
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Reply from Tonybet

Hello Brian,

We sincerely apologize for your bad experience with TonyBet.
We kindly suggest you to check our promotion page by the following link : https://tonybet.com/articles/promotions
Please be kindly advised that every promotion has terms & conditions and we highly suggest to check the bonus terms before applying.
If you wish to clarify certain features, you are welcome to do that by emailing us at info@tonybet.com

Rated 1 out of 5 stars

Highly Recommend against using

Highly Recommend against using - Firstly, they try to make sure verification is not passed and only ask this when you win. When i made a deposit; nothing was required. Furthermore, upon the long verification which was finally approved, after constantly chasing, they made me wait another 40 hours to approve my withdrawal. They have also limited my sports bets to 30-40 pound because i clearly was winning and dont limit my horse bets as i was loosing. I STRONGLY RECOMMEND YOU DO NOT USE THEM; GOT MY WITHDRAWAL AND HAD A LUCKY ESCAPE.

March 27, 2021
Unprompted review
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Reply from Tonybet

Hello Chris,

We sincerely apologize for your bad experience with TonyBet.
However, in order to proceed with the withdrawal, you have to provide the required documents so we can fully verify your account. Please be kindly advised,that according to our Terms & Conditions additional verification might be requested upon withdrawal.
As well, we want to kindly inform you, that every event and match on the site has a maximum stake amount based on popularity and the odds set by our Trading Department. The trading department also has the right to set limits for players. Unfortunately, the reasons cannot be commented on.
In case of any more questions, do not hesitate to contact us back, we will be more than happy to help you!

Rated 1 out of 5 stars

i would of given this zero stars if i…

i would of given this zero stars if i could, please do not use this site. complete scam, i have deposited over £200 with them, tried to withdraw £50 which they made me jump through hoops for and i never recieved it in the end, they said it was sent to my paypal account but it never was! Also they have next to zero customer service! disgraceful company

March 26, 2021
Unprompted review
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Reply from Tonybet

Hello,

We are very sorry for the bad experience you had with us.
Please be kindly informed, that according to our Terms & Conditions additional verification might be requested upon withdrawal.
Therefore, in order to proceed with the withdrawal, you have to provide the required documents so we can fully verify your account. 
In case of any more questions, do not hesitate to contact us back, we will be more than happy to help you!

Rated 1 out of 5 stars

Don't bother. Welcome bonus misleading

Don't bother.
Really poor experience. Initial welcome bonus is misleading and buried in the small print it states you must wager your deposit x10 before you get any welcome bonus. This is a first for me and have played on most bookmakers websites.

Had a large win, winning payout was £150 less than what it should have been. I tried questioning this multiple times but was fobbed off with the odds had changed. Now on the chat function I cannot connect to an operator so think they blocked me. Despite my bet clearly being fixed odds and had no mention of starting price.

Then came the withdrawl. Despite me already uploading and them accepting my 3 proofs of documents they make you upload. I was told when it came to withdraw that I needed additional documents. Tooks 4 days to get this approved. Finally paid out minus my £150. If I had not of chased my withdrawl I still would not have had it. I had no communication regarding my documents not being correct until I chased them multiple times.

I would avoid. When there is big players like coral and skybet who pay out within 2 hours to visa.

March 26, 2021
Unprompted review
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Reply from Tonybet

Hello Danny,

Thank you for taking the time to post a review and for sharing your concerns.
Allow us to inform you, that the welcome bonus is issued to your account once you submit the promo code with the first deposit. In order to release the bonus, the player has to wager the deposit x10 times. We're sorry to hear that you have experienced bad service. Kindly note that in case of any misunderstandings you are more than welcome to contact our live chat support, who is available 24/7 for your convenience.

Rated 1 out of 5 stars

This is the worst site iv ever had the…

This is the worst site iv ever had the miss fortune to you wish I’d read reviews as they are all true .
They love to take your money as soon as you have a win try to not pay out then when they finally pay out you play again and they disable your account when your winning stay away from this company unless you have money to burn

March 25, 2021
Unprompted review
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Reply from Tonybet

Hello Jeremy,

We are very sorry for the negative experience you had. 
Please, kindly contact our support team so we can provide you the reason why your account was disabled and provide a solution! 

Rated 2 out of 5 stars

Very bad betting site

Played for a few weeks never won. Then won 350 pound in 3 wins. Over the moon
Then problems. You have read what these people want. Took me 9hrs sending photo shot of documents. It is easier to work for home house a prison. Finally got paid winnings. But the things you need to do is excessive. It is a joke. Anyway got money closed account down. It may be there rules but other casino sites are much much better

March 25, 2021
Unprompted review
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Reply from Tonybet

Hello Colin,

Thank you for your feedback.
We do apologize for any inconvenience caused by this. Documents verification - is one of the most important aspects.
We check and verify them with special care and vigilance.
Kindly note, that we are not looking forward to holding customers funds, as soon as we receive the documents in the required way, the withdrawal will proceed instantly.
We apologize for the stress it might have caused and thank you for taking the time to share your concern with us!

Rated 1 out of 5 stars

They do not return the money.

My experience is that after 5 days I'm still waiting for my money, the offers are cheating, and according to their offers are pro lose your money because they ask for requirements that you have to play 25x your deposit hahahaha what is that? stay away from this sportsbook it is literally a scam.

March 25, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello,

We are very sorry to hear about your experience. 
It sounds like you are talking about the wagering of the free spin bonus winnings. 
Please, kindly check our bonus terms in order to get detailed information on our wagering rules or ask any of our agents in live chat! 

Rated 1 out of 5 stars

Terrible betting site

Terrible betting site, made first deposit after signing up send they disabled the account after the money was taken with no explanation. Nearly 1 week later and still chasing to get my refund, messing me about wanting all sorts of personal documents sent to them before they will give me it back. Steer clear absolute shocking, should be shut down with the way they treat people

March 24, 2021
Unprompted review
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Reply from Tonybet

Hello Jamie,

We are very sorry for the inconvenience. 
However, please, kindly note that in case of terms and conditions breach the account can be closed for an investigation like in the case of 3rd party depositing.
Please, kindly contact our support team so we can help you to proceed with the refund! 

Rated 1 out of 5 stars

Absolutely shocking site I have won 140…

Absolutely shocking site I have won 140 pounds I have withdrawn the money but have had no reply to whether it is going to be sent. I HAVE BEEN WAITING 8 DAYS NOW, WHAT THEY ARE DOING TO ALL THEESE CUSTOMERS IS SO WRONG.I have been blocked from site now so am unable to make contact with them. Avoid with all costs

March 24, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Sidney,

We are very sorry for your bad experience. 
Please, note that we do not have permission to block our customers from our website. 
We always request documentation by email request in time, sometimes customers miss the email and such situations can occur.
Kindly contact us via our support chat so we can help you to proceed with your request. Our specialists will be glad to help!

Rated 1 out of 5 stars

Shower of sh**

Shower of sh**. New sign up bonus says 100% deposit bonus. Turns out you have to deposit 10x the amount to receive your first deposit back. Avoid

March 24, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello George,

We are very sorry for the misunderstanding. 
However, please, note that all the information regarding the bonuses we are offering is stated in our bonus terms which are located on the same page as the promotion itself. 

Rated 1 out of 5 stars

DO NOT USE THEM

What a absolute shocking experice so far! I paid 10 pounds in, won the bet and they have refused to pay out asking for uploads of very personal information and then when they can clearly see I have given them the correct info they refuse the upload this has been going on for a long amount of time!! What ever you do DO NOT USE THEM

March 23, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Darren,

We are sorry to hear that you had a negative experience.
However, please, note that we never reject a withdrawal without a reason, especially if all the documents are provided. 
We always communicate what kind of documents we require in order to process the withdrawal and guide our customers how to cover any sensitive information.
Please, kindly contact our support team so we can help you to proceed with your request!

Rated 4 out of 5 stars

I’d had 2 small wins on tonybet

I’d had 2 small wins on tonybet. Asked for a withdrawal however after reading reviews I contacted customer service and they asked me to upload 3 proof of ID which I did. One did get rejected so I uploaded something else. And within 24 hours my ID was verified and money In the bank. The only down side to this site is that you cannot check the progress of the withdrawal and you also don’t get an email as to when your withdrawal has been processed. But all in all, a bit slow. But they do pay out as long as your verify correctly.

March 23, 2021
Unprompted review
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Reply from Tonybet

Hello,

Thank you for sharing your positive feedback with us and community!

Rated 2 out of 5 stars

I have requested a withdrawal and…

I have requested a withdrawal and uploaded my documents but seems im now blocked from the site.

March 22, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Mariah,

We are sorry for the possible inconvenience.
Please, make sure to contact our support team so we can help you to resolve your issue.
Our live chat agents are available to assist 24/7

Rated 5 out of 5 stars

Not sure why there are so many bad…

Not sure why there are so many bad reviews. Verification is easy. They always withdraw on time and the live chat team are very efficient. Good gambling site and I will be staying.

March 22, 2021
Unprompted review
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Reply from Tonybet

Hello,

Thank you for sharing your positive feedback with us and community!

Rated 1 out of 5 stars

Go Elsewhere it's worse than Bad.

Worse company that I've ever dealt with. They just keep making excuse after excuse, to not let me withdraw my winnings. Please go elsewhere as winning is hard enough without this mob trying to rob people.

Hi It's me again, thought it was only right to update - all my money was paid into my account today (24hrs after all docs recieved more than twice) - not sure why they make things so so awkward - I wouldn't use again but they did payout my winnings.

March 22, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Hugh,

Thanks for your feedback and we are sorry to hear you had a negative experience.
It is never our intention to keep the funds from our customers.
Please, note that in order to proceed with the withdrawal, you have to provide the required documents so we can fully verify your account. 
We thank you for cooperation and we're glad to hear you have received your funds.

Rated 1 out of 5 stars

Avoid at all costs

Signed up for Tonybet prior to Cheltenham and deposited £30. Placed 2 bets and attempted to withdraw £50. Only then did the company decide I needed to complete the KYC checks. I have emailed every last document requested only to be told they aren't sufficient quality. They are crystal clear and this is a clear attempt to withhold me from receiving my winnings. A total scam company and I'd advise sticking to a more reputable one who won't set numerous hurdles for you to overcome in a feeble attempt to stop you claiming winnings.

March 22, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Lee,

We are sorry to hear that you had a negative experience.
Please, kindly be noted that our security department is only able to accept good quality documents with all the required information visible due to our high-quality standards.
Feel free to contact our support team so we can help you to resolve your issue. We are working 24/7! 

Rated 4 out of 5 stars

After choosing Tony bet because of…

After choosing Tony bet because of their generous bonus I ended up winning, I won a total of £2000, I went through the verification process which did drag on a bit (my fault) and 48 hours after the verification process was completed I received my winnings, it’s a shame that people choose to leave negative reviews but I guess that’s the nature of the industry, I can honestly say, if your a legit customer then you will receive your winnings, if you are someone trying to take advantage of the generous bonuses then u will be caught and be unhappy, thank you Tony bet, and please if ur a genuine customer who is happy then come leave a review as this place is getting a bad name on here for .

March 22, 2021
Unprompted review
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Reply from Tonybet

Hello,

Thank you for sharing your positive feedback with us and community!

Rated 1 out of 5 stars

By far the worst betting company please…

By far the worst betting company please avoid at all costs
1.Do not like paying you out
2.Will take deposits no but withdrawals they will drag there feet
3 The worse prices by a country mile
4 They don’t take bets on Irish racing
5 Customer service is a joke
6 No contact phone numbers
7 Don’t give best prices
8 Watch the prices they offer they are by far the worst in the whole industry

Please as someone who as bet for years I truly believe this company is a scam and should not trust

March 22, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Anthony,

We are very sorry for your bad experience. 
All of our odds are coming from official providers. 
Please, note that if you had an issue withdrawing your funds, make sure to contact our support team! They are working 24/7 and will be glad to help you! 
Please be advised, that in order to proceed with the withdrawal, you have to provide all the required documents so we can fully verify your account. 

Rated 1 out of 5 stars

fraud of a company thieving people out…

fraud of a company thieving people out of there hard earned money! wont give me my money i have withdrawn from them absolutely useless customer service

March 22, 2021
Unprompted review
Tonybet logo

Reply from Tonybet

Hello Dion,

We are sorry for the possible inconvenience.
Please, make sure to contact our support team so we can help you to resolve your issue.
Our live chat agents are available to assist 24/7.

Rated 4 out of 5 stars

Deposited £300 won £2500.

Deposited £300 won £2500.
Asked to upload Id ect.
Screenshot of PayPal which you can't do because personal information and phone doesn't let you.Took photos of phone with other phone.
All cleared and payment processed.

March 22, 2021
Unprompted review
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Reply from Tonybet

Hello,

Thank you for sharing your positive feedback with us and community!

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