After being in a non-fault car accident, DLG was my insurance company's assigned repairer. I couldn't have asked for a better service. From being assigned the job, they were prompt, professional and... See more
Company replied
Balcombe Road, Site B Maidenbower Business Park, RH10 7ZJ Crawley, GB
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After being in a non-fault car accident, DLG was my insurance company's assigned repairer. I couldn't have asked for a better service. From being assigned the job, they were prompt, professional and... See more
Company replied
My damaged car was collected on a Monday and returned on Thursday same week. Amazingly speedy and beautifully executed repair to my car. They had even cleaned it, and it looked showroom condition on... See more
Company replied
DLG autos repaired my car in 2 days & lent me a courtesy car whilst repairing it. Very efficient kept me up to date throughout the whole process. 2 months later they sent me unexpectedly a surprise gi... See more
Amazingly quick repair by DLG Crawley after someone had smashed my bumper and taillight (when my car was parked & unattended) while trying to park and eating at the same time! They lost their bump bu... See more
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Balcombe Road, Site B Maidenbower Business Park, RH10 7ZJ, Crawley, United Kingdom
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A great experience with work explained clearly, undertaken well and good communication. Would recommend.
After being in a non-fault car accident, DLG was my insurance company's assigned repairer. I couldn't have asked for a better service. From being assigned the job, they were prompt, professional and my car looks like new. Thank you for an excellent service.

Reply from DLG Auto Services - Crawley
My damaged car was collected on a Monday and returned on Thursday same week. Amazingly speedy and beautifully executed repair to my car. They had even cleaned it, and it looked showroom condition on return.
The ladies who dealt with my telephone calls were all very helpful, and it was really nice to speak to a real person.

Reply from DLG Auto Services - Crawley
Did a good job on my old car. Since having it back there was a sllght leak in the boot when it rained but with no rain since I am not sure how much a problem this is.
Very helpful staff.

Reply from DLG Auto Services - Crawley
The garage did a great job replacing my boot and the dab radio antenna after a incident

Reply from DLG Auto Services - Crawley
A fab service - restoring my car back to new following a collision. Many thanks for working your magic! I'm delighted to have my car back!

Reply from DLG Auto Services - Crawley
It is so refreshing to deal with real professionals who do what they promise.
Not only was the standard of repair and paint application superb but the lengths the staff and the transport team went to was outstanding.
What I thought might be a daunting experience turned out to be a pleasure.
I would thoroughly recommend

Reply from DLG Auto Services - Crawley
Promises of delivery but several times failed the road test.

Reply from DLG Auto Services - Crawley
Excellent service. Very good courtesy car. Kept me informed. Recomnend this company.

Reply from DLG Auto Services - Crawley
Vehicle was picked up and returned with zero hassle. We were kept informed of what work was required and what the timelines were. Honestly don’t think it could have been an easier experience.
They also did a little extra at no more cost which was a very welcome surprise.
As this was through an insurance claim, I cannot comment on value for money.
Couldn’t thank this company DLG Auto Services enough,everything from start to finish I was kept informed big pat on backs to everyone involved…. Now to the negative plums who obviously have lots if time on there hands absolute pathetic immature stories had you drove you car like Victor mildew you wouldn’t be slating this garage.obviously incapable of repairing your car yourself but your gonna moan n moan and DLG can’t say anything well tbh your a imbecile and would be really nice to appreciate thos professional if your actually qualified in repairing cars which I doubt you YOU REALLY. ARE IDIOT
DLG autos repaired my car in 2 days & lent me a courtesy car whilst repairing it. Very efficient kept me up to date throughout the whole process. 2 months later they sent me unexpectedly a surprise gift bag containing a microfibres cloth, screen wash, ice scraper & a car air freshener had no idea they were sending me this but what a lovely gesture! Highly recommend.
James the workshop tried very hard to procure parts but these were on back order from Nissan. After 3 months of being without my car a repair was undertaken to the damaged grill part which was still not available.
Would have been better to make the vehicle driveable, order the parts and only keep the vehicle for the actual repair.
They arrived when they said they would and had relevant paperwork ready
Repair was good but moved my date of delivery a day late so had to change my plans.
High standard of repairs to the car.
Easy to contact the company to arrange the car's collection and return, after repairs.
Worst company ever do not use if you have a choice if I could give less than one star I certainly would

Reply from DLG Auto Services - Crawley
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