DLG Auto Services - Glasgow Reviews 

579
TrustScore 4.5 out of 5

4.7

Cunninghame Road, Clyde Industrial Estate, G73 1PP Glasgow, Scotland, GB


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Rated 4 out of 5 stars

They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... See more

Company replied

Rated 4 out of 5 stars

Initially all going well re repair, car returned though missing mirror cover. So sent back and to be fair they were quick to provide courtesy car and sort problem. Staff helpful, apologetic too and co... See more

Rated 5 out of 5 stars

My car was sent here by Churchill Insurance for accident damage repairs. Good service with regular updates from the staff in branch. Had a few issues with my car after the initial repair, but all w... See more

Company replied

Rated 5 out of 5 stars

My car needed a new wing, bumper and headlight after being in a crash.. Was initially told that my car could possibly be written off due to it being 13 years old.. But this dream team worked their mag... See more


Company details

  1. Auto Repair Shop

Written by the company

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Contact info

  • Cunninghame Road, Clyde Industrial Estate, G73 1PP, Glasgow, Scotland, United Kingdom

  • 0345 3031623

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.7

All reviews

(579)

674 reviews in the last 12 months

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Rated 4 out of 5 stars

Exellent car repair…

Our car was picked up quite quick after the accident. The car was away for two weeks during which time we had a courtesy car. When we recieved our car back it was in pristine condition.
DLG had done an exceptional job repairing the vehicle.
I would have given the company five stars if they had left our original number plate on our car.
There was no damage on the front of the car so I'm assuming the number plate was changed just to advertise DLG on thier plate. Other than this I would recommend anyone to use DLG.

June 5, 2024
Rated 5 out of 5 stars

I found the person on the phone very…

I found the person on the phone very helpful.
The car was collected and delivered back on time.
The damage was expertly repaired. Many thanks.
This was important because it is needed to transport my wife who is disabled and unable to walk or speak.

May 14, 2024
Rated 1 out of 5 stars

Paint didn't match door gaps were bad…

Paint didn't match door gaps were bad Paint on door rubbers really bad workmanship still haven't got car back wish it was up to me were car got fixed would not have went there

May 21, 2024
DLG Auto Services - Glasgow logo

Reply from DLG Auto Services - Glasgow

Thank you for taking the time to share your concerns with us. We understand that you're disappointed with the paint job and the gaps in your door. We take customer feedback very seriously and will thoroughly investigate this matter. Our team is committed to providing high-quality workmanship, and we apologise for any inconvenience caused.

Rated 5 out of 5 stars

Excellent from start to finish

Car collected from accident site promptly with excellent communication with driver and timings. Updates from company regularly during repair and mechanics went above and beyond to get my car sorted. Repair very high standard and body work repair immaculate. Would highly recommend

May 16, 2024
Rated 5 out of 5 stars

Superb customer service

Did what they said they would do when they would do it. Kept us fully updated with progress of works being carried out. When we had to change delivery date of our car they were v helpful in meeting our altered schedule. First class service.

May 14, 2024
Rated 5 out of 5 stars

Totally professional

From start to finish this company was professional, they kept me informed of all stages of repairs. I would thoroughly recommend them.

May 14, 2024
Rated 5 out of 5 stars

This is a great repair company

This is a great company to get repairs done. Kept well informed and had a good job done through insurance. Was given a date when vehicle would be finished and got bat a week ahead of that date. I have no hesitation in giving this company a 5 Star review as everything was excellent. Well done dog autos Glasgow

April 26, 2024
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