What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... See more
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Was contacted pretty swiftly by DLG, car was driveable and picked up by them at home. Repairs were carried out very quickly and faults discussed over the phone. Was away on day of delivery but car wa... See more
Company replied
Kept up to date without fail, work completed was outstanding, a small niggle after receiving the vehicle back was addressed without fuss. I was initially sceptical thinking that only Mercedes would be... See more
I didn't get to choose this garage, which was chosen by my insurer and I didn't have high hopes based on previous experience of a (different) garage chosen by my insurer. However, I was very impresse... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
17 Bakewell Road, PE2 6XU, Peterborough, United Kingdom
- 0345 8788804
4.9
Excellent
403 reviews
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Brilliant Service
From the very day accident happened they were contacting me to arrange pickup of car, they kept me informed althrough of the repair.Always on time with collection and dely.
A Very good company Brilliant made a very traumatic time,that much easier.
February 16, 2024
Everyone was really helpful and quick…
Everyone was really helpful and quick service.
February 16, 2024
Vehicle Repair
Good communication and the repair was carried out in a timely manner.
February 16, 2024
Body repair
Repair to my Audi was seemless . Very efficient I would highly recommend.
February 16, 2024
Great Service
Kept up to date and repair done ahead of schedule. Friendly delivery team as well.
February 16, 2024
Very friendly, prompt, professional & efficient.
The people at reception were very helpful and thorough and did a full examination of my car including mileage etc. The engineer rang us when they said and gave a full report of the damage and what needed doing.texts and phone calls were on time and the collection date was exactly when they said and again reception staff were very helpful and friendly. The repair was very good and the car had been cleaned very well too.
February 1, 2024
Speedy efficient and excellent workmanship
The whole process was efficient and the driver who picked up and returned our car was courteous and good-natured.
The repair was carried out perfectly and the car looks as good as new.
We also have the comfort of the 5 year guarantee on materials and workmanship.
February 8, 2024
First class repair. …
Seamless operation from the booking process to the engineer phoning with a detailed account of repair and damage.
The car was finished in a good time considering the damage, the repair was first class to Mercedes standard and a great paint job on the bumper and wing.
Would highly recommend DLG Auto Services.
February 8, 2024
Our car came back looking like new
February 8, 2024
A job well done!
We found DLG helpful. The repair work has been of a high standard - looks like new! And the staff who both picked up the car and brought it back were very pleasant and efficient. (There were a couple of delays in completing the work, but this did not present us with a problem.)
February 8, 2024
Happy smiley customer!
I can't find fault with anything they did. It was quite a stressful time for me. They were extremely helpful and efficient every time I called them. Luke was punctual and helpful in collecting and delivering my car. The work carried out was very well done. I'm very pleased with my repaired and shiny car! Thank you.
February 8, 2024
Very good service
Very good service. Car was fixed and spotless upon return and they even found a power bank charger we’d lost! Thank you!
January 31, 2024
They made the process simple and easy…
They made the process simple and easy and kept me informed of the progress of the repair every step of the way from the day they picked my car up to the day they dropped it back off. Very happy with the standard of work carried out too
December 19, 2023
My car was collected taken for repair
My car was collected taken for repair, it was delivered back, repaired & cleaned.
January 26, 2024
Quick and fixed the issue with my car superbly can't…
Quick and fixed my issue superbly can't fault them
January 26, 2024
Excellent customer service and very…
Excellent customer service and very happy with the repair work! Thank you
January 26, 2024
Couldn’t be happier
Couldn’t be happier. Car collected on time with prior notice :) Damaged area on car was completed with efficiency and excellent workmanship. Paint work on a black car is hard, they have truly done an amazing job. Car delivered, again, with prior notice and reliably. Car was cleaned throughout :) Communication throughout the whole process was excellent. I highly recommend DLG Auto Services!
January 15, 2024
Unprompted review
Professional Company
Polite friendly staff
Kept up to date by text
Pleased with final work when completed
January 17, 2024
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