DLG Auto Services - Welwyn Garden City Reviews 

Good communication and service.

Collected car and returned same following repair. Staff and telephone call staff very professional and helpful. Would certainly recommend same again.

good my car back with extra body mark and pickup driver have hit my car but solution yet.

Good service. Friendly staff.

Prompt, reliable good quality

Very quick and courteous. Excellent service.

Dealings were very efficient and communication along the way very good, as was the repair.

Excellent service

Excellent service, from picking up the car, to keeping me updated.

8 days from first contact to car collection. Excellent communication with the body shop through assessment of damage, receiving parts required, to completion of the works.

Everything worked like clockwork, from the calls from customer services, to picking up the damaged car and depositing a courtesy car, to carrying out repairs sooner than the estimated time to the high quality of the repair and returning the car looking as good as new.
What's not to like?

Very helpful and pleased at first with accident repair until I noticed minutes after collecting my car that there was a small crack in the corner of the windscreen. Not sure what to do I carried on home. I contacted DLG about the screen and they agreed to collect the car and fit a new windscreen. This they did but it took a week to fit it! I think this was a bit excessive as windscreen companies can locate and change a wind screen within hours. This said the repair was of a good standard and I am very pleased with the outcome.

i thought the service i received was excellant, thumbs up to all concerned.

Great customer service. My car looked like new they returned it having repaired my rear bumper damage.

Excellent service from start of collection of my car to the return of it . Was kept up to date everything was explained about the work being done very nice clean curtsy car . All staff were very kind polite and helpful .

Awesome service and immaculate repair work, car was returned in show room condition

Great service car picked up mended to a high standard and delivered back the whole time being kept updated on progress.

Regular updates on the progress of my vehicle repair were very much appreciated.
When I collected my vehicle, they gave me time to inspect the repairs and did not rush me. I did find some glass fragments behind my granddaughter's car seat. As soon as I advised of this, they took my car away and cleaned it.
Only downside was that they washed my car mats which are fabric, and put them back in my car wet. So when I picked up the car, the inside of my windscreen was covered in moisture which the inspector then also had to clean and my car although it did not smell bad, didn't smell too good either. Receptionist is really nice young lady.