DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Protracted sale and on their game

Great engagement throughout from initial valuation to sales lead and progression. Managed to balance encouragement and toughness to a buyer that was slow to exchange & complete after the accepted offer - buyer introduced numerous obstacles which created unnecessary delay. Excellent communications. Got there in the end.

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous customer support

I have been dealing with Evie, I can’t express how fabulous she has been! Being a newbie to the property world, can’t thank her enough for the information and help she has provided me with! Has made everything so clear to me, giving me confidence in searching for a new home!
Her customer service and attitude and attention towards her role is outstanding!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service Our experience with D and M has been…

Our experience with D and M has been superb. We viewed lots of properties with Kathy Griffiths and her team over a 2 year period. Kathy has been fantastic , very honest and most importantly patient with us! We found our lovely home and everything went smoothly. The advice and help that we received exceptional. I always felt comfortable and easy to talk to Kathy and over time we have become friends I would highly recommend their services for anyone looking to buy or sell in Solihull.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Just completed the sale of my property…

Just completed the sale of my property with DM & Co. Homes. It was a very positive experience. Ann & Victoria were very proactive, always available & helping bringing the sale to completion. I would highly recommend the company for people looking to engage an estate agents.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

A very positive experience selling with D&M

A very positive experience selling a house with the Solihull team, in particular Evie who was always very supportive, very good in coming back to you and she was very friendly yet always professional. We had a great experience and her communication was great. Highly recommend using this team. Everyone was very good and very helpful. Thank you.

February 14, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for your kind words - it sure is a team game and I am thrilled to receive such wonderful feedback. All the very best, Dominic

Rated 5 out of 5 stars

Great customer service

Thank you to the Solihull team for the amazing customer service they provided whilst selling our house . Huge thank you to Evie, your communication throughout the process was outstanding. Always at the end of the phone when we needed you . Excellent service!

February 22, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much Michelle, absolutely thrilled to receive such a wonderful review. Many thanks for putting your trust in DM & Co. - all the very best, Dominic

Rated 5 out of 5 stars

Outstanding Ann!

During a difficult market Ann Wood went above and beyond to help us secure a buyer for our property. It was a bumpy road and without Ann’s support and guidance it would not have reached completion! We cannot thank Ann enough for all of her help during this process! As soon as I spoke to Ann during an initial enquiry about a valuation I new DM&Co were the agent for us. Ann has a wealth of knowledge and experience and kept me sane throughout a stressful process! She is also extremely funny and lovely and you can really tell she cares about her clients. Outstanding customer service throughout! I Would not hesitate to recommend DM&Co!

December 11, 2023
Unprompted review
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Reply from DM & Co. Homes

Thank you Charlotte, your comments have really hit home - it’s not what we do that makes us different, it’s how we do it - without the team there is no business. I’m so very pleased that you found Ann and that she got you over the line! All the very best moving forward. Regards, Dominic 🙌🏻🙏🏻❤️

Rated 5 out of 5 stars

Exceptional service, great people

Just picked up our keys and we have had nothing but exceptional customer service, genuine care and support from these guys. After being rejected from multiple properties and letting agents outright refusing to consider us for properties due to one of us being self employed and the other having a poor credit file, the agents at DM&co, specifically Harvey and Kate, listened to what we needed and our situation in order to support us through the letting process. We picked up the keys to our new property today, a place we hope for a good few years to come.
If you’re looking for an estate agent that care and have your best interests at heart, look no farther!
Thank you DM&co for your time, dedication and positivity!

February 15, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Ryan for such kind words - I am so pleased to hear of the success and I wish you all the best moving forward. If you need anything, please shout :) - best, Dominic

Rated 5 out of 5 stars

A good result in a challenging market

We talked to a couple of agents when deciding who to appoint to sell my late mother’s home. DM in the shape of Kathy and Elaine, impressed. They were very sensitive to the fact that we were selling in emotional circumstances.
They talked through a lot more ideas pre marketing to assess the best possible price. We were also kept well informed post viewings.
The market moving against us meant that we needed to revisit the asking price but we still achieved a sale price above the initial asking price suggested by a competitor.
Despite Elaine moving on Victoria picked up the file in a seamless way and with Kathy got the sale over the line in a firm and fair way to minimise any risk of last minute price chipping.
We wouldn’t hesitate to recommend DM&Co to anyone looking for a local agent.

February 14, 2024
Unprompted review
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Reply from DM & Co. Homes

Tim - thank you for your review, I am really pleased that we were able to assist. I know that both Kathy and Elaine worked their socks off on this one. All the very best moving forward. Regards, Dominic

Rated 5 out of 5 stars

I’ve got the perfect house for you.Do you trust me?We viewed and ultimately bought the…

We viewed and ultimately bought the house that we have recently moved into, that was marketed by DM & Co. From the first viewing Ann Wood was excellent. She really knows how to get the ball rolling. She kept on top of the solicitors as well as our estate agents. She kept us updated every step of the way and when we felt as if information was slow to get to us, Ann kept her cool, even when we were a little frazzled.
She showed us one house and it’s the house we bought.
Ann and is a real credit to this company. We called her more than our own estate agents. We know she works as part of a team, but to have someone who can follow through from start to finish is really appreciated as a customer.
We moved on 1/2/2024. It was the right choice and we feel at home. Thank you.

October 24, 2023
Unprompted review
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Reply from DM & Co. Homes

WOW - what a wonderful review, thank you so much! When I saw the title of this review, I knew it was Ann :) - Wishing you all the very best, Dominic

Rated 5 out of 5 stars

Great communication

Evie was great at communicating updates with the Deed of Variation during my purchase!

February 9, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you JC 🙏🏻

Rated 5 out of 5 stars

Great service, great communication

Clear & concise guidance from the start and effective communication through the viewing & sale process.
Excellent service from Rav & the team.

February 8, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank your for the business Chris - much appreciated 🙏🏻

Rated 5 out of 5 stars

Great service

Great service! Evie and the team persevered and dealt with every hurdle that was thrown at us with the sale of my apartment! They were able to generate lots of interest from the get go and would keep me updated throughout the process. A great job on a very tricky sale! Would highly recommend.

February 9, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you for your kind words Matt 🙏🏻

Rated 5 out of 5 stars

Superstar Ann…

Ann & the team have worked tirelessly to complete the sale of our probate property, always available and actioning requests in a timely Manor throughout and above all pushing both sets of solicitors to do what they’re actually paid to. Without Ann we’d probably still be sat waiting for solicitors to sit up and do things!

February 2, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Richard - Ann certainly does have an ability to get sales moving! All the best, Dominic 🙏🏻

Rated 5 out of 5 stars

DM&Co

DM&Co. have helped us secure our property of choice. Harvey has been communicative, professional and delivered an excellent service to us during this process.

January 6, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you 🙏🏻

Rated 5 out of 5 stars

Highly recommend DM&Co

Since changing to DM&Co, after using a number of other agencies, we were really impressed how proactive they were with our house sale. With their impressive marketing they managed to get a number of interested buyers really quickly and allowed us to sell the house much quicker. Our point of contact - Ann Wood was excellent at keeping us informed and dealing with any issues promptly and efficiently. Would highly recommend them for selling your house.

January 4, 2024
Unprompted review
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Reply from DM & Co. Homes

Sandra thank you so much for this fantastic review and for putting your trust and faith in the team at DM & Co. - on behalf of us all, we thank and wish you all the very best moving forward. Dominic :)

Rated 5 out of 5 stars

Thank you. You are amazing!

After having several purchases fall through and dealing with multiple agencies, I would not hesitate to recommend DM & Co Homes. Their commitment and drive is second to none. Communication was 100% throughout and not at all pushy. I felt confident enough to also swap my mortgage adviser to use their in-house adviser and what a relief that I did (thank you Ian)! Many hurdles were encountered throughout the sale and purchase, Ann Wood stood by me every step of the way - thank you Ann, stressful for all involved I think but you got me there!

December 15, 2023
Unprompted review
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Reply from DM & Co. Homes

Nicola - A great big thank you for this. It is never easy but the team dug deep and I am so pleased to hear that you are over the line! All the very best, Dominic

Rated 5 out of 5 stars

Professional excellent service

We have used 3 estate agents whilst trying to sell my late mothers house in the last 2 years with no success and very little support from the agents involved, then I contacted Ann Wood at DM & co and we never looked back.Within 4 months the house was sold and completed and we got the asking price with excellent communication, advice and support throughout the process so can highly recommend this estate agents and in particular Ann Wood. Thank you

December 15, 2023
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for your kind words. Even more pleasing to hear that we are doing exactly what it is that we preach. All the very best, Dominic

Rated 5 out of 5 stars

I found Victoria Stuart really…

I found Victoria Stuart really tenacious and down to earth, she always responded to my emails and if I left her a message to call me back she would always respond within minutes, she always kept me updated on proceedings and was very courteous at all times. Victoria was very professional and had a good clear under of the selling process

December 19, 2023
Unprompted review
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Reply from DM & Co. Homes

Mrs Price - Thank you so much for your kind words. Best wishes, Dominic

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