DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Highly recommended

Fantastic and efficient service, really friendly team - with special thanks to Amy who is extremely pleasant to deal with and was always on hand to deal with any queries. Thank you so much.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed

I did research before choosing my estate agent.
Personally I would recommend DM and Co. Chiara dealt with my property and she is a real asset to the company.
Professional, efficient and reliable - exactly what you need when finding a suitable tenant. I was really impressed with the swift process and promptness to getting the right tenant (within 7 days from advertising to moving in!)

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with DM & Co is good.

Our experience with DM & Co is good.
It is our first time to buy a house and we have no idea of how the process would be. Our main contact Ann Wood is leading us through the whole process. She is a super coordinator to follow up the status for us. Highly recommend.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience With DM & Co. Homes

Amy Carstairs was extremely responsive and helpful in the purchasing process of our first home at the start of this year, even when the process was complicated by the previous owners lack of urgency when it came to moving out! Can't recommend DM & Co. enough for your house purchasing needs!

January 5, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much Craig - it is never straightforward, but I am pleased to hear that your purchasing needs were satisfied! All the very best, Dominic

Rated 5 out of 5 stars

Brilliant service from start to finish!

Dm&co have been great from start to finish… Ann wood found us a home and recommended us to view before we even seen a photo. Ann knew what we was looking for and couldn't of picked us a better home! 10/10 all round.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

From Lettings to Sales - 10/10

Being new to the area, we started looking at rental properties. when a sale property came on the market that we liked and we viewed, from the lettings team, sale viewing, progressing, closing the experience was brilliant, I dealt with also all the team from Chiara, Ann, Victoria, Alex, Evie and the rest of the team (and apologies if I have missed anyone), 10/10 on comms, updates, and progressing the transaction, and understanding our needs and requirements,

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service throughout what was unfortunately a lengthy exercise no fault of DM&Co.
First accepted offer was frustrated by purchaser not being able to complete for various reasons despite repeated chasing for answers by DM&Co.
Following their advice remarketed and revised sale completed in good time being kept informed throughout on sale progress.
Thanks to Ann Wood and the rest of the team for their excellent work and hesitation in recommending DM&Co to others.

May 21, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Stephen - so pleased that we got there in the end! Best wishes, Dominic

Rated 5 out of 5 stars

Excellent service great team

Our experience with DM&CO from start to finish was excellent. Our main contact Ann Wood was very professional and guided us through our sale and purchase of our new home , going above and beyond to make the experience as stress free as possible. The rest of the team were always very accommodating and helpful whenever we needed to contact DM&CO with any questions. We would recommend DM&CO ,Ann Wood and the rest of the team for there excellent customer service

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

What a fabulous team!

What a fabulous team!
Whilst ours was a straight forward sale as there was no chain, that does not take away the professionalism of the team at DM&Co.
I was kept constantly updated with the progress of the sale and completion day went without a problem.
Thank you to all involved, would highly recommend this company to handle your house sale.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, Efficient, Trustful

I want to express my sincere thanks to DM & Co. and the entire team for their exemplary efforts over the past two months. I am more than satisfied with the service provided and wholeheartedly recommend DM & Co. to anyone seeking a reliable and trustworthy property agent.
I must also commend the exceptional work of Alex, a remarkable member of DM & Co. Alex's positive attitude, efficiency, meticulous attention to detail, and unwavering dedication played a pivotal role in closing the transaction within a mere two months. I'm grateful for his support to make the buying process remarkably smooth and stress-free as a first time buyer.
I also cannot ignore the contributions of back-office colleagues. From administrative assistance to facilitating seamless coordination between the seller and buyer, everyone I interacted with demonstrated a high level of professionalism and efficiency.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of our experience with DM&Co

I cannot speak highly enough of our experience with DM&Co. From the moment we contacted them, they made the entire process smooth and stress-free. They were incredibly knowledgeable about the market and were honest, open and realistic from the beginning.

Alex was an absolute pleasure to work with, he truly went above and beyond in every aspect of the process. From the very beginning, he was proactive, knowledgeable, and dedicated to getting our house sold for the best price possible.

Alex was always available to answer our questions and address any concerns we had. He worked tirelessly to market our property, his professionalism and attention to detail were evident throughout the entire process and we wouldn’t have been able to do it without him!

April 26, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for this glowing review Tara! I’m super proud of the team, the hard work and effort that goes into each and every sale - this is highlighted by your comments and praise for Alex, who has done a great job! All the very best, Dominic 🙏🏻

Rated 5 out of 5 stars

Simply Delightful

From my first phone call to DM & Co. I knew they were going to be my agent of choice to sell our home. Ann Wood was the first person I spoke with at DM & Co. who set the tone for the entire agency. Her skill as an agent came to the fore and her knowledge ensured our home was appropriately priced for the market which allowed us to achieve the best price possible. Working with Victoria in the sales progression team was also a highlight of working with DM & Co. her tenacity allowed us to reach exchange of contracts in a timely fashion and moved us from sold to completed within 12 weeks.

April 19, 2024
Unprompted review
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Reply from DM & Co. Homes

Steven thank you so much for your kind words. It is fantastic to read such a positive review that is in line with what we as a business set out to achieve on a daily basis. Sale agreed to completion in 12 weeks is excellent going in this market and credit to all of those involved! All the very best, Dominic

Rated 5 out of 5 stars

Excellent service

Excellent service, Victoria was amazing and gave 100% commitment to pushing our sale through.

April 19, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Melanie. One of the hardest parts of selling is getting it over the line! All the best, Dominic

Rated 5 out of 5 stars

A very professional company

I have just completed on the sale of my property and I want to say a big thank you to DM&Co. I primarily dealt with Evie and Victoria who kept me up-dated and informed regularly. From valuation to completion the whole experience was relatively stress-free. They also liaised with my solicitors and kept things moving along. I would not hesitate to recommend this company and would certainly use their services again.

April 19, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Angela. Creating a relatively stress-free environment in what is often a highly stressful one, can only be a positive! Thank you for your kind words. All the very best, Dominic

Rated 5 out of 5 stars

Top service both through sale and purchase

We sold our home with DM&Co Solihull and purchased our next home through DM&Co Dorridge. Staff across both offices were brilliant, very easy to contact and kept pushing to get our moved sorted despite two buyers pulling out and poor solicitors elsewhere in the chain.

I would recommend them to anyone in the local area.

April 5, 2024
Unprompted review
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Reply from DM & Co. Homes

Stephen - thank you so much, selling with one and moving with another doesn't happen often! I am pleased to hear that the teams worked well together to achieve the desired result - it is so frustrating when buyers pull out and we are beholden to the rest of the chain. Pleased to see this one over the line! All the very best, Dominic

Rated 5 out of 5 stars

Very professional

From the initial enquiry to the final tenancy agreement and key collection both Evie Law and Chiara Gemeli-Williams were extremely helpful, knowledgeable and professional. Having never rented before they both made the process smooth and as stress free as possible. We would happily recommend DM & Co and thank the above for their help.

April 8, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for your kind words, I am really pleased to hear that the lettings team made your journey as stress free as possible. All the best, Dominic

Rated 5 out of 5 stars

Excellent Service

Ann supported the process all the way. It was challenging at times, due to outside influences, but Ann kept the faith and professionally guided the sale through.

March 22, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Stephen. Keeping the faith is important in this game! All the best, Dominic

Rated 5 out of 5 stars

Thanks to the team for brilliant…

Thanks to the team for brilliant support in my buying of my house answered all my questions and moved the sale along quickly without issue.

Special thanks to
Victoria Stuart
Evie Law

March 28, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you for your kind words Patrick! Wishing you all the very best moving forward - Dominic and The Team 🙏🏻🙌🏻

Rated 5 out of 5 stars

Professional Service

A truly professional service from Matt P and Amy C for our property purchase and sale! A big thanks to DM & Co. for perservering to find us the right home!

March 11, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you CB 🙌🏻🙏🏻

Rated 5 out of 5 stars

The best in the town

I have been dealing with multiple agencies over the years, some good and some not really good. 

These guys are brilliant! There is an excellent balance of professionalism and friendliness with them. Their communication definitely exceeded my expectations, and I never needed to chase them up. They were happy to go above and beyond with a smile on their faces. 

5 Stars! 

March 15, 2024
Unprompted review
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Reply from DM & Co. Homes

Ali, thank you so much for your kind words. It really does bring about a fantastic feeling knowing that the hardwork and effort that goes into every sale is producing feedback like this. Thank you for putting your trust in DM & Co. - all the very best, Dominic

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