DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Great service buying a property from DM &Co Homes

After deciding in spring 2024 that we wanted to relocate to Knowle / Dorridge from London, we contacted DM& Co Homes and asked to see some properties to see what we could get in the area. Amy from the Dorridge office was very helpful and arranged to show us several properties in one go across a couple of Saturdays. She quickly understood what we were looking for and helped us to find a property that was exactly what we were looking for. She managed the negotiations very well and we secured our ideal home at a good price. She remained supportive and communicative throughout the whole purchase including when our first buyer pulled out (through no fault of our own) and she managed to keep the vendor on side. When move day came we got caught up in a traffic jam and missed the opening hours of the office, but Amy went above and beyond and kindly dropped the keys to us on her way home from work. We were very happy with the service that Amy and the rest of the team provided, and we'd definitely recommend them to others.

September 20, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Emma for your kind words. Amy is over the moon and we all wish you the very best moving forward. Please shout when you're ready to move ;) - all the best, Dominic

Rated 4 out of 5 stars

A succesful sale and move within 5 months

My property was put on the market in April and I was able to vacate on 9 September. I felt the property was overvalued when it first went on the market but an adjustment to the asking price resulted in a lot of viewings. I was advised of all viewings and was kept up to date with proceedings. Communication was good and there was always someone to answer my queries/concerns. Although it is generally a stressful time, the way the D M & Co staff handled the project made it less so. Their customer service was excellent and I would recommend D M & Co to any potential seller.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

The premium team looked after us…

The DM and Co. Premium team looked after our sale professionally with a high quality prospectus, proper information, prompt and sensible feedback and follow up with buyers. They sat on top of the sale, pushing along the process whilst the lawyers did the conveyancing. We did our part to support their efforts too and we appreciated the open, frank and friendly dialogue at all times along the way.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I would like to thank Rav for all her help and patience During the sale of my property we had a few stressful moments which she handled expertly and kept me fully informed. Everyone at DM & Co were just so helpful, friendly and professional from the moment Matt came to value right through to the end sale. I was informed of every step along the way and my experience was excellent. I would definitely recommend. Thank you all at DM & Co.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing support

A big thank you to Ann and the wider DM team for their support though the selling process of my home and purchase of a new home.
The personal touch by Ann made the difference through a stress full time.
Many Thanks
Lee

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

The whole team are attentive and…

The whole team are attentive and professional, helping my sale go through swiftly and smoothly - can honestly say that i would recommend choosing DM&Co

September 20, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much James, in a competitive market it is nice to read such kind words. All the very best, Dominic

Rated 5 out of 5 stars

If you don't succeed at first try, try again!

The sale of our house was a three year project with more downs than up but through it all Matt at the Dorridge office remained positive, proactive and a calming influence. After one disappointment too many we took our house off the market in spring 2023 but Matt was always in the background saying that he was ready should we decide to try again. That actually happened in February this year when we had an offer on a property accepted but in the knowledge completion would take around six months due to probate. Matt found a buyer for us and managed to keep all parties happy until completion. We are extremely grateful to him and have no hesitation in recommending him and DM&Co.

September 17, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Jeff - a superb and realistic review, it isn't always easy - in fact, it rarely is! Matt is a fantastic member of the team and is over the moon to have received this. All the very best, Dominic

Rated 5 out of 5 stars

Amazing experience with DM & Co Homes

After getting settled into our new family home, I just wanted to take the time to mention how wonderful Chiara from DM & Co Homes in Shirley was. She was nothing but helpful and cooperative in making our move as swift and as easy as possible. She went out of her way to ensure our process was smooth and met our expectations with professionalism and compassion.

I would 100% recommend DM & Co Homes if the business is lucky enough to have staff like Chiara.

August 2, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much Saphron! A lovely review to read - your thanks has been passed across to Chiara :) - all the best, Dominic

Rated 5 out of 5 stars

Personal and dependable.

Great homebuying experience as a first time buyer. Our estate agent Ann was always free for contact and helped so much in smoothing out any problems we had and chasing up to help move the conveyancing along. Would recommend!

September 2, 2024
Unprompted review
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Reply from DM & Co. Homes

Kieran - thank you so much for your kind words. Wishing you all the very best moving forward, Dominic

Rated 5 out of 5 stars

Definitely Solihull's Favourite Agent!

We were first time buyers and must say were very lucky to have Ann Wood and DM&Co. in the house buying journey.Right from the start to the completion they were so amazing through out- kept us fully informed at all stages,were very transparent,honest and professional, very trustworthy I would say. We were truly delighted with the overall experience.
Will definitely recommend Ann and DM&Co to future buyers and sellers. They are definitely Solihull's Favourite Agent.

July 26, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Amod for your kind words. We’re delighted to have helped you and wish you all the very best moving forward in your new home. Please shout if you ever need anything! Best, Dominic

Rated 5 out of 5 stars

Brilliant estate agent


DM and co were the agents for selling my property in Solihull.From the outset we were looked after by Ann Wood and i can say she did a first class job from the start.She gave us advice and guided us through the whole experience always keeping us up to date with what was going on.
I would recomend this company to anybody who is thinking about selling thier property my experience was first class

August 28, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Carole! Ann is a fantastic team player and I am so pleased to read such a positive review. Thank you for putting your trust in DM & Co. - all the very best, Dominic

Rated 5 out of 5 stars

Amazing amazing amazing from start to…

Amazing amazing amazing from start to finish!
The best estate agents in solihull and I should know as I've dealt with a few.
Ann was absolutely fantastic with all of it. I couldn't have asked for anything more from her and her team. I fully recommend DM&CO. Right from the start when Lisa came out to my property and talked things through with me to the photographer whose photos were amazing and then Ann looking after me all the way through right to the very end! Well done DM&CO. You're the best!!!!

August 30, 2024
Unprompted review
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Reply from DM & Co. Homes

If Carlsberg did reviews…
Thank you so much Louise - I can’t wait to share this with the team! All the very best, Dominic 🙌🏻

Rated 5 out of 5 stars

Excellent service - thoroughly recommend!

DM & Co made the process of moving house as painless as it could be. I am very grateful to Peter, Ann, Evie and particularly Victoria who have worked tirelessly to make sure things were dealt with sensibly and quickly. They have been brilliant communicators and really took the initiative to get things moving when the chain looked like breaking down. I cannot recommend them highly enough.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Clear communication and very friendly

My experience with DM&Co has been amazing, I have been looked after by Victoria and Julie who have been extremely helpful and have always made time to answer/find out any answers to questions I’ve had. I’m the first time buyer so I have needed a lot of advice and help, both Julie And Victoria have been amazing, and it’s really easy to get in touch with the whole team at DM&Co.
I’d recommend highly!
I can honestly say that if it wasn’t for the phenomenal communication at DM&Co that I would’ve pulled out of my first home as my solicitors were so unhelpful.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great letting agent with local knowledge

Great experience dealing with the agents from DM and Co. Part of the reason for initial enquiry was due to their reputation in the area and also award winning which made me think they might have that large company, non personal feel but I can say it was the opposite and the team were very professional with lots of knowledge but still provided a personal touch that gave me confidence to give them the property to market and the whole process has been great from start to finish.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, passionate and friendly service

After a few weeks of the house initially being on the market we changed estate agents to DM and Co. and are so pleased we did so. A big thank you to Ann for marketing and selling our mother’s house. Nothing was ever too much trouble, she always responded to our calls and queries expeditiously, sometimes out of hours. Ann always kept us informed and updated throughout the whole selling journey, as well as providing sensible and honest advice from the very outset. We certainly benefitted from her professional, passionate, and committed approach. Emma and the wider Shirley team were always on hand, they too were professional, diligent and friendly at all times – thank you. We have no hesitation in recommending DM and Co.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

DM&Co Thank you..

Just like to Say Julianne at DM&Co has provided me with real Customer support, due to Julianne’s perseverance I finally got a tricky issue with my property resolved. Old school customer service and massively appreciated.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience with DM & Co.

A great experience with DM & Co.
From the first initial meet up Chiara together with Evie have made renting our Annexe easy and stress free.
I feel like we have received good service and good advice throughout with quick communication and a freindly smile throughout.
All in all a very pleasurable experience

July 23, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Ed - much appreciated, very pleased that we could help. Best, Dom

Rated 5 out of 5 stars

Well what a turnaround

Well what a turnaround. I live in a different area to my Dad and have heard nothing but stress over problems not being rectified with his rental property. I have recently been in touch with Julianne from the office and the communication has been amazing. Things getting sorted, if they can't be sorted - regular updates - and that's all you want so you are not left in the dark. Thank you Julianne - can't recommend you and your company enough now. You are a superstar. I am now looking forward to sleeping at night :-)

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and advice

Brilliant service and advice from Julianne. Been with a number is agents in my time and great to have someone so friendly, knowledgeable and helpful. Property management team are great here and really appreciated the effort.

July 18, 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you CC. I’m really pleased that you are happy with the service delivered by the lettings team - it really means a lot 😊

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