DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Victoria and Julie have been amazing…

Victoria and Julie have been amazing all the way through the purchase. It has been painful but through no fault of their own. I must have totally frustrated them to the max but nothing was to much for them. Absolutely amazing and lovely people to deal with.
If I ever sell the flat it will be with them. Thank you for sticking with it

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect experience selling my late Moms bungalow

Perfect experience selling my late mom’s lovely bungalow through D&M. From the valuation and exceptional marketing to the expertise and professionalism of Ann’s handling of its quick sale at its asking price. The management and communication of the chain to a successful completion is where most agencies tend to fail from my experience, but Ann and her team gave me complete confidence they were up to date with the current situation and their communication was superb! Thank you D@M too for supporting me through a very sad time losing my mom and selling her home.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service from DM & Co.

DM & Co is a very pleasant company to deal with. Ann Wood, in particular, made the whole process of selling our house as smooth and as seamless as possible.
From the first viewing to the date of completion took 12 weeks.
Once the offer was accepted, it took 8 weeks to complete the sale which I think is impressive in the current climate.
Ann is a good communicator and has a warm personality. She was always available to answer any queries.
Peter and Victoria were helpful too.
Thank DM & Co for helping us to sell our house. We received an excellent service.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, this was our 1st house purchase from DM&Co. & would highly recommend to anyone looking to sell their property.
Rav from our first meeting was professional & very knowledgeable, & chased solicitors on a regular basis to make the purchase as swift as possible.
From initial viewing on site to exchange & completion was only 5 weeks !
Thanks for all your efforts Richard Graddon

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Victoria and Anne where very good…

Victoria and Anne where very good always on the end of the phone if I had any question I needed answered also they helped me get through selling my house so easy for me I so grateful for all their help they gave me, well done DM&CO team brilliant service, would recommend them

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Refreshing approach to property management

Decided to utilise the services of DM&Co due to becoming increasingly frustrated by the service offered by another company and so far it couldn’t have gone better.

Massive thanks to Chiara and the DM&Co team.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

A very supportive service received in selling our home. From the beginning of the process right through to completion the team were on hand to guide and follow up to make this process as easy as possible. Ann Wood took the lead for us and was wonderful, and the wider team were always on hand to answer our questions which were many after living in our home for over 50 years. A super service received.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing and great experience we…

What an amazing and great experience we had in our journey of selling and buying the house through DM & Co. Kathy had been always there to guide and help us throughout the process from start to end and always answered our queries with care. Kathy"s market knowledge was very helpful. We sincerely appreciate how you listened to our needs and worked tirelessly to find a home that met our requirements. We will gladly recommend DM & Co. to anyone in need of a fantastic estate agent. Thanks again.
Anuj & Smita

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Finally I’ve dealt with an estate agent…

Finally I’ve dealt with an estate agent that worked hard for me!! I’ve just bought a house through DM & Co & they’ve been helpful, informative & professional every step of the way. Emma Chance, Amy Carstairs & Ann Wood all went the extra mile even through the inevitable hiccups, to make the process as pain free & smooth as possible, I feel lucky that they were dealing with me, they are a credit to their company

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Recently found a rental property…

Recently found a rental property through DM & Co. homes. They are very professional and helpful. would like to commend MS. CHIARA WILLIAMS who helped us secure the property we wanted, taking extra mile so we can make a good deal and always update us. They made everything seamless and stress free from viewing to handling of keys, staffs are very friendly and welcoming, would recommend DM&CO to all my friends -)

always grateful
-Elman and Dan

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Recently used DM & Co to find a rental…

Recently used DM & Co to find a rental property for my family at short notice. The team there (we used the office in Monkspath) where exceptional and a real credit to the company.

They made the entire experience form application to move in day quick, painless and efficient.

Special mention should be given to Chiara who was the agent we worked with. She was incredibly friendly and helpful and helped to make the whole process stress free.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing estate agents

We were looking for a bigger house for our growing family. After looking at various houses with various agents, we settled on one we loved through DM & Co.

Being in the middle of a chain, we knew things would take a little longer. DM & Co. were always willing to help and answer any questions that we had.

In particular, Amy, who was our point of contact kept us updated and was very helpful with all our questions. There were a few times when our sale and purchase could have fallen through due to various reasons but Amy always did her best to keep everything moving and keep everyone informed so that the transactions went ahead.

We would recommend DM & Co. to anyone and everyone! Thank you Amy and thank you DM & Co.!!!

October 18, 2024
Unprompted review
DM & Co. Homes logo

Reply from DM & Co. Homes

Thank you Ali for your kind words - the team are overjoyed and incredibly pleased to have helped! All the very best, Dominic

Rated 5 out of 5 stars

Good experience

We finally moved after what seems like ages looking, but DM&Co were always happy to show us around houses to try and find the one. What was particularly useful was being on their mailing list. When we did find the one, Ann was great, always responsive.

October 7, 2024
Unprompted review
DM & Co. Homes logo

Reply from DM & Co. Homes

Louise - thank you so much! Ann is ecstatic and sends her thanks. All the best, Dominic

Rated 5 out of 5 stars

Really good experience

Really good experience with them as letting agents to help us find a rental property. Chiara was great!

October 21, 2024
Unprompted review
DM & Co. Homes logo

Reply from DM & Co. Homes

Thank you Tory - best of luck in your new home!

Rated 5 out of 5 stars

A First Time Buyer Recommendation!

I purchased my first house through DM&Co over the past few months and the process was virtually seamless. There were a lot of potential issues due to the seller being overseas but my queries were answered honestly, fairly and with speed to ensure the purchase went through without hiccup. From letting me view the property before coming to market; to getting my offer accepted; to answering every question raised through the conveyancing and survey process, Ann Wood and Amy Carstairs were essential to this transaction getting done. I can't thank and recommend them enough!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Ann Wood was certainly a special person…

Ann Wood was certainly a special person that came into our life that magically made the house purchasing process so smooth we got our keys with no issues or worries. She constantly kept us updated through the process, was caring and confident and never made me feel like i was asking a silly question. She went above and beyond her role and felt like she genuinly shared our happiness too. We feel really lucky and even when picking our keys up the rest of the staff were polite and professional.

Thank you, forever greatful.

Ifra and Gurdeep

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend DM&Co

We recently purchased our dream home with the help of Ann Wood as our sales manager, and we couldn't be more thrilled! From start to finish, Ann made the entire process smooth and stress-free. Her expertise and attention to detail were evident, and she took the time to chase solicitors when needed. Ann was always available to answer our questions and provide guidance, making us feel supported throughout. Thanks to her dedication, we now have a home we love. We highly recommend Ann to anyone looking to buy a house!

September 9, 2024
Unprompted review
Rated 4 out of 5 stars

Pro-active and Professional

As most people know buying and selling a house is a stressful process. Having recently moved a couple of times we were looking to find our forever home. One of our initial viewings during our search was of a house being marketed by DM&Co. We were shown the property by Kathy Griffiths who Heads up the Premium Property team covering Solihull & Dorridge area. Kathy is a consummate professional who clearly knows her market and understands her clients. Kathy identified numerous properties that fitted our brief and was very supportive and responsive to our needs. She remained patient with us throughout the process and her knowledge and experience assisted us in finding and negotiating the purchase of our new home. Kathy was supported by an excellent team throughout our purchase. We did not use DM&Co. for the sale of our own house because their valuation was significantly below other valuations we received and the actual price the property sold for. They did acknowledge that in hindsight they got it wrong but for this reason I have given them 4 star.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Keith Jervis Referral

This was the fourth time I have used DM and Co to sell / purchase my main residential home. Kathy Griffiths has led the process and the team on each occasion.

As we are all aware buying and selling your main home presents many challenges; some you are expecting and then some that come from nowhere and present extra unforeseen and unwelcome challenges.

I instruct DM and Co because they have the reputation, credibility and resources to find my buyer and indeed find me a new home - what more do you want?

Well once you have found the buyer - you actually require a lot more than you think you do. The process continues to be precarious at best, in England, and this is where the resources and culture of the company you are using and the skills set of your agent becomes massively important.

To that end, I am hugely grateful to Dom and the whole team at DM and Co. This last sale hit a particular technical issue that nobody saw coming and could have compromised the sale.

Kathy led the initiative to keep the sale on track to a successful completion. On meeting Kathy and getting to know her, it is easy to see why so many people are choosing to use her and why people want to do business with her.

Her charming and relaxed, positive disposition, makes the whole experience much more enjoyable and takes away some of the stress typically associated with selling your home - especially if things get a little tricky, which they often do.

Couple this with her complete professionalism, knowledge of the market, work ethic, tenacity and integrity, why wouldn't you want to have Kathy in your corner.

Finally, Kathy has the gravitas, experience and skill to navigate her way around all appropriate stake holders, to ensure everyone is kept happy and on track. Kathy truly does have the customers best interest at heart, with the focus on completion. I would suggest, that in my experience, Kathy has become the premier agent in Solihull and surrounding area.

I would recommend her to anyone and often do.

Keith Jervis.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely the best Agents in town!!

I cannot recommend DM & co and particularly Evie Law highly enough. Although we did not get the house we originally applied for, due to our difficult circumstances, she didn't just leave it at that she found another house for us that did accept us (unlike a number of other estate agents we had dealt with) She is extremely knowledgeable and made the whole process of renting really simple and really quick. Evie always made sure that we had regular updates and answered all our questions as soon as she could. All the staff that we had contact with were very friendly and helpful. Should we ever need to move again they will definitely be our first call.

September 30, 2024
Unprompted review
DM & Co. Homes logo

Reply from DM & Co. Homes

Raychel thank you so much for this incredible review! Evie and the team are absolutely thrilled (as am I!) - I am so pleased that we were able to assist and go above and beyond to find you a suitable home. All the very best, Dominic

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