DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Excellent service

Initially I wasn't sure whether I was going to let my house or sell so I had meetings with both Amy and Chiara who were knowledgeable in their respective areas, professional and respectful of my position. I ended up selling and Amy has been excellent through the whole process. Always responsive to any queries I had and has kept me up to date all the way through. I cannot imagine that it could have gone any better. I would not hesitate to recommend her to anyone.

February 27, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you Elizabeth for your kind words. The business is only ever as good as the team and I am pleased to read that you have been well looked after! All the very best, Dominic

Rated 5 out of 5 stars

Highly recommended

We used DM&Co to sell my parents property and were very satisfied with the service received from start to finish. Ann especially worked with us and she was extremely pleasant but professional and did everything possible to ensure the sale reached completion successfully. I would certainly highly recommend and use again.

February 26, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you Liz - your kind words are much appreciated. Ann is over the moon and delighted with this fantastic review! All the best, Dominic

Rated 5 out of 5 stars

Evie is so far the best and most…

Evie is so far the best and most talented I have came across working with full dedication and hard work. She works very professionally with dedication and puts all her extra effort in finding the desired place and properly following up.
All the best to the rising trend setter.

February 15, 2025
Unprompted review
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Reply from DM & Co. Homes

Well done Evie!! and thank you Naseer!!

Rated 5 out of 5 stars

Extensive attention to detail and professionalism

Extensive attention to detail plus enthusiastic and professional promotion of property. Excellent interpersonal initiative with great attention to detail.
Considerate and caring approach to both seller and buyer.
Under Kathy's leadership the team at DM&Co got the job done ensuring first class communication with both the buyers and ourselves, as sellers to a satisfactory conclusion.
We should also like to say how terrific Victoria has been in the sales support team, taking the initiative, without prompting, keeping us informed of progress throughout, which was a great comfort during this stressful period. Thank you all at DM&Co.
Great Job Girls

February 25, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you Stewart. Some excellent feedback and I know that The Girls are delighted to have helped and supported you! All the best, Dominic

Rated 5 out of 5 stars

Chiara & Evie set the standard!

From start to finish, both Chiara and Evie were fantastic in helping myself and my partner secure our new home (rental).
Upon an initial enquiry about renting with DM&Co I received a response right away and the process was smooth sailing from there. I was also given the choice of which apartment to go for which was a great surprise! The application process followed suit where both Chiara and Evie were on hand throughout the entire process and helped with any questions I had. Compared to other/previous agents, the service is second to none and I highly recommend using DM&Co if you can!
Even after I was settled into the property, the above agents made regular check ins which was reassuring that any problems would be resolved quickly although the property is perfect.
Overall my expectations about renting and the service you get have been exceeded which is an understatement in itself.
Great service where even 5 stars seems short! If you see this review guys, thank you so much!

February 14, 2025
Unprompted review
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Reply from DM & Co. Homes

DB - What an excellent review and you are certainly right in what you say. Chiara and Evie really are fantastic!! Thank you for the business!! Best, Dominic

Rated 5 out of 5 stars

Property maintenance

Great communication; quick response, personal touch; multiple maintenance issues resolved within the working week:
Thank you @Steph Payne
Making the difference :)

February 13, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you Katya - Steph has done a fantastic job since joining the team!!

Rated 5 out of 5 stars

Quick renting process

Quick renting process! DM & Co were helpful when we were looking for somewhere to rent. The flat we rented is managed by the landlord so we aren't in much contact with DM & Co post move-in but they've been great any time we needed them.

February 12, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you AV! Please do shout if you need anything. Best, Dominic

Rated 5 out of 5 stars

Helpful and do all they can

Always so helpful and understanding easy to get in touch with a big Thank you to Steph today for helping in an emergency making 1000 phone calls for me really will do all they can to help I’m very grateful

February 11, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you Natalie. Property management can often feel like a thankless task - Steph is over the moon! Best, Dominic

Rated 5 out of 5 stars

Absolutely First Class

Appointed DM & Co, to assist in the sale of my Late Mother's House. My daughter used DM & Co, 3 years ago, and highly recommended them. How right she was, from initial call for a valuation to the Sale completion, the service and attention to detail has been absolutely First Class. Communication throughout has been excellent, with very regular updates.
I cannot praise everyone involved enough, but I must highlight 2 members of their team in particular, Victoria and Anne. The help, advice, support, was on a level of customer service I'd not encountered in years. Special praise to these wonderful ladies. Thank you, you have been Stars!!

February 4, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your kind words Richard. A pleasure to work for the family once again. Please shout if you ever need anything. All the best, Dominic

Rated 5 out of 5 stars

Exceptional Service - Julieanne / Property Lettings

Recently found a rental property through DM & Co. homes. Extremely professional and very helpful throughout the process. Particular mention goes to Julieanne who has been fantastic throughout with truly exceptional levels of customer care . Always willing to go the extra mile with an unrelentless drive to ensure all matters completed to full satisfaction . Communication always world class with nothing being too much trouble . Julianne was very easy to deal with and always friendly throughout the post move process, a credit to the business. Absolutely recommend DM&CO as the agent to use.

January 21, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for such kind words Mark, Julieanne and the rest of the lettings team are doing a fantastic job in looking after clients. Wishing you all the best in your new home. Dominic.

Rated 5 out of 5 stars

After a long and drawn out process for…

After a long and drawn out process for ourselves and our buyer, we finally exchanged and completed the week before last. I would particularly note the professionalism and support from Ann and Victoria who both kept us informed and politely chased the process with all involved parties.
It is a relief to be finally in our new home and we look forward to spending our first Christmas rediscovering possessions that have been boxed and waiting to be moved over a lengthy period of time.
Thanks to all who supported us.
Steve

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience buying a home!

We purchased a home through DM&Co Shirley and the service they provided was brilliant. They were always on the other end of the phone; nothing was too much trouble for them and the staff were so lovely. Thanks in particular to Victoria and Emma who helped with the process of our purchase and were informative all the way through ☺️

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a Smooth House Purchase Experience!

I recently purchased my house through DM & Co Estate Agents, and I couldn't be happier with the service provided. From start to finish, they were exceptionally friendly, professional, and efficient. The team was highly organized, ensuring that the entire process was smooth and stress-free. Their quick response times and attention to detail truly stood out. I would definitely use their services again and highly recommend them to anyone looking to buy or sell a property. A fantastic agent!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Ann is just wonderful

Ann is just wonderful. She supported the entire process of our house sale - which was stressful - day and night, and communicated fabulously well. If I was selling another house near Solihull I'd definitely be asking for Ann again!!!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Amy went above and beyond in working to get this sale through. A long struggle and took a lot of negotiation with solicitors, management company and discussions with buyer and seller but we got there. Thanks so much.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

We were delighted with the professional service received from the team at DM & Co, Cranmore. Peter has a wealth of experience, he gave us impartial, realistic and up to date advice in advance of putting our property on the market. Ann Wood, Emma Chance and the team including Amy and Victoria provided great communication and progression throughout the sale process, maintaining continuity within the team. As a result any queries were quickly resolved and everything was completed smoothly within very reasonable timescales. This provided reassurance during a difficult, stressful time for our family. Great quality service, highly recommended. Many thanks to you all.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

From initial contact Ann worked…

From initial contact Ann worked tirelessly on helping us achieve the purchase of our “forever” home.
We had a few hiccups with the sale of our previous home, but Ann’s regular contact with us and her client allowed that bit of extra time to finalise our own deal.
The entire process from offer, offer accepted, exchange to complete took us just 8 weeks!
Yes the chain was short, but Ann took onboard all parties desire to move as quickly as possible….and helped make it happen.
We have been in our new home for just under a week, and we love it. We even had the pleasure of meeting the last owners, who explained they were previously on with a different agent, and wished they had used DM&Co from the start…..but hindsight is a wonderful thing.
Ann, I will miss our chats.
Thank you so so much, you are a credit to your team.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Such a pleasant and professional…

Such a pleasant and professional company to deal with. Recently bought a house through them. They responded quickly to any questions, were very efficient and helped make buying a new home a lot less stressful. Thoroughly recommended.

November 12, 2024
Unprompted review

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