DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Prompt and Professional Service

I’ve had a great experience living at my property, and I just wanted to say a big thank you to Steph for her support. She’s always quick to respond, genuinely helpful, and goes out of her way to ensure any issues are resolved efficiently. Most recently, she arranged for an engineer to fix a boiler issue urgently. Really appreciate her professionalism and friendly approach—thank you, Steph!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

We have just purchased our first house…

We have just purchased our first house with DM &Co and from the first day of viewing it has only taken 9 weeks to complete, we are amazed! A massive thank you to Emma who was the first person we liaised with. Emma was friendly, extremely efficient and knowledgeable. Also thanks to Victoria and Sophie. I would recommend this company to anybody. Keep up the good work!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars isn't enough

From start to finish of our mortgage journey this company have been absolutely fantastic to deal with. The communication is first rate and the professionalism and curtesy of the staff is exemplary couldn't recommend anyone better for property solutions

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

utmost privilege to…


It has been an utmost privilege to collaborate with Ann, Emma and Victoria - all other members of the DM&Co team.

During the processes they have been highly proficient and effective in selling my property.

DM&Co are an established name in the estate agents competitive arena.

Ann and the rest of the team have immense experience combined with a vast outreach of buyers network.

Ann “pulled it out of the bag” with her persistent engagement and connectivity with her pool of buyers.

I felt assured and engaged throughout the documentation processes showing interest and attention to detail in meeting my requirements thanks to Emma.

Thank you kindly DM&Co

Sarb

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just brought my home through…

I’ve just brought my home through DM&Co. My first contact on day one was Ann Wood. Although I was not her direct client she was professional, approachable and helpful. The chain took four plus months and she kept me updated regularly and whenever I needed answers there was no stalling just action. A good customer experience,a safe pair of hands. Thank you Ann.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

We purchased our home through DM and Co. Both Ann and Victoria were amazing. They really supported us throughout the process, keeping us in the loop and really fighting for us. It took a while but we made it thanks to them both!

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Special thanks to Amy at DM&Co for her incredible support in helping us secure our home in Solihull. She maintained exceptional communication throughout the entire buying process and effectively held the chain together with her proactive efforts in contacting agents and solicitors. Thank you very much!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

DM&CO Agents The Best 5 Stars

I just want to take this opportunity to let DM&CO team all know how amazing they all are. The team always are very quick to answer the phone and go beyond to help you! Honestly they are the best in the game. 5Stars.

Once again thank you Steph, Gabriella, Evie, Maisy and the rest of the team.
(Highly Recommend) DM&Co Agents!

Thank you all 😊

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amy at DM & Co Homes has been…

Amy at DM & Co Homes has been excellent. She’s helped us purchase our forever home in Solihull. The whole process and communication from Amy has been great. Thank you

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

The most honest and caring agents out there

We bought our home through Ann at DM&Co, and she was genuine, honest and caring. Not to mention super efficient and speedy with everything. When it came to the offer, unlike all agents making us wait days and weeks, she gave us an answer within 2 hours of viewing the property. When we required assistance she was able to advise us correctly; she went above and beyond with the vendors to try and solve the issues we encountered along the way. But, probably, and most importantly, she was able to advise and counsel the vendors, having their interest in mind, and not hers.
Unlike all other agents we've dealt with during our year of home hunting. everyone tried to manipulate us.
If I ever had to sell a house, I'd pick DM&Co hands down.
You deserve your bonus Ann!!!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

DM&Co - supported sale of fathers property

I chose DM&Co to help sell my father’s house after several personal recommendations. The team were friendly, supportive and worked hard throughout the process to find the right buyer with good comms. They gave honest advice and feedback and navigated what was a difficult process for us at a difficult time.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent across the board

Excellent knowledge is local area - good setting of price. Good contacts in area wanting to buy. Excellent selling strategy. Worked very well in a not so buoyant market. Good communication. Helpful advice. Friendly and confident staff - felt safe and confident with the way they handled things. Would definitely use again.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I decided it was time to move house and…

I decided it was time to move house and was dreading putting it on the market as I knew it would be a long frustrating process, but was recommended DM & Co by a friend who recently sold with them and couldn't speak enough praise with the service they provided. From the first phone call to show my initial interest I was welcomed by the lovely staff, very professional as well as friendly, all the way through to my house being sold (not even a week on the market). The sale board was put up on the Monday and was sold on the Friday before the brochure even made it online. Can't thank them enough for their help in making this a more enjoyable experience, especially Emma who has been amazing every step of the way, very polite and great communication, keeping me up to date as soon as progress was being made, also Peter who come to do my valuation, well mannered and experienced and anyone else in between who was involved such as the photographer etc. I would never sell with anyone else.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Out of Region let

I had to let a property that was out of DM & Co's typical geography. Gabrielle and Chiara were extremely helpful and efficiently found me a tenant in a short space of time, coordinating with a local agent in the process. I really couldn't recommend them enough, and look forward to re-letting my place with them again later this year.

December 28, 2024
Unprompted review
DM & Co. Homes logo

Reply from DM & Co. Homes

Thank you Paul! I am really pleased that we can continue to support landlords that live locally but don't necessarily own rental properties where they live! Another property successfully rented and managed in London with a collaborative thanks to Knight Frank on the ground. Best, Dominic

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