DMB Car Seats Reviews 244

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the staff's extensive knowledge regarding car seat safety and product details. Many appreciate the personalized advice, thorough explanations, and the effort taken to ensure the right car seat fit for their children and vehicles. The efficiency, quick responses, and helpfulness of the staff are frequently highlighted, making the daunting process of buying a car seat much easier and reassuring for parents. Reviewers also value the outstanding after-sales support, including guidance on fitting and correct positioning as children grow, and the overall friendly and professional approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising a staff member for their exceptional... See more

Service

Customers consistently report outstanding service, highlighting the excellent level of care and support... See more

Product

Reviewers consistently express satisfaction with the products, particularly car seats, highlighting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

We’ve used DMB car seats several times, and Deborah has been absolutely fantastic! She’s always quick to respond, offers helpful advice, and goes above and beyond to assist. When we encountered a... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered previously (and had a fantastic experience then too!) but when I reached out about needing a replacement pump for our seat urgently I had a super quick response and it was posted out so q... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied


Company details

  1. Baby Store

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

244 reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service, right from choosing the right car seat for you to install. Fantastic with advice and any questions you have! Got my jade green britax installed today and it’s perfect! Highly recommend Deborah!

April 7, 2024
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Reply from DMB Car Seats

Thanks so much sarah I'm glad you're happy with your purchase.

Rated 5 out of 5 stars

Fabulous from Start to Finish

DMB Car Seats was great from start to finish. We did a demo car seat session and she tried out various car seats in our car. Thankfully we did as some didn't fit due to our seatbelt. She fitted our new seat when it worked for us and she came to our home on a rainy Tuesday. She went through the installation, step by step, of our brand new seat and even tried our son in it to make sure it was set for him. Fabulous! Will definitely be using again. 100% recommend. Thank you again.

April 9, 2024
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Reply from DMB Car Seats

You're welcome. I'm glad you are happy with your new seat. Deborah

Rated 5 out of 5 stars

Excellent

Excellent service as always. Seat arrived very quickly. Thanks again.

April 8, 2024
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Reply from DMB Car Seats

You're welcome. Thank you for the review.

Rated 5 out of 5 stars

I have used DMB car seats for all three…

I have used DMB car seats for all three of my kids car seats, and I cannot recommend her highly enough. The world of car seats can be so overwhelming it’s hard to know where to start. Deborah is so knowledgeable, professional and friendly. Super quick replies to any questions, nothing is too much or a bother. You know you’re in safe hands with her, she goes over and above to find the best options for your family. I will keep coming back to DMB car seats every time and recommend her to anyone with children!

April 16, 2024
Unprompted review
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Reply from DMB Car Seats

Thanks so much Georgia for the lovely review :)

Rated 5 out of 5 stars

Incredible knowledge of rear facing seats

DMB carseats are absolutely fantastic!!! Deborah is incredibley knowledgeable and helped find the safest rear facing seat for the most precious cargo (and then for daddy's car, granny's car and grandad's car). She is able to offer advice quickly to help ensure our little ones continue to be safe long after we used her. She is very passionate about rear facing travel and is incredibly approachable and enthusiastic! I only wish I had discovered her sooner!!

August 5, 2023
Unprompted review
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Reply from DMB Car Seats

Thanks so much Jennie. I hope the kids are happy in all their new seats :)

Rated 5 out of 5 stars

Excellent service

Excellent service from DMB Car Seats! Deborah is very knowledgeable and friendly. She's been very good and fast at replying to all my emails prior to our appointment and answered all my questions. If we ever need another car seat we will be going back to DMB Car Seats.

March 16, 2024
Unprompted review
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Reply from DMB Car Seats

Thanks Aga for the lovely review.

Rated 5 out of 5 stars

A place worth coming back to

Not my first time buying from here and if I ever need another car seat, this is where I'll be getting one.
Debora was super helpful assesing my situation, gave me great advice, followed up with fitting after I recieved the seats too.
I was responded to very quickly.
100% recommend.

March 24, 2024
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Reply from DMB Car Seats

Thanks so much Egle. I'm glad you're happy with your new seats.

Rated 5 out of 5 stars

Great 👍

Very happy with the service. Knowledge and went beyond what was asked to keep the kids as safe as possible.

March 16, 2024
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Reply from DMB Car Seats

Thanks so much for the lovely review.

Rated 5 out of 5 stars

Bought two seats now from Debbie

Bought two seats now from Debbie, avionaut pixel pro and the axkid movekid. Very knowledgeable and friendly. Nothing is a hassle and aftercare is excellent. Great range of the safest seats available

March 17, 2024
Unprompted review
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Reply from DMB Car Seats

Thanks Shannon. I appreciate the lovely review.

Rated 5 out of 5 stars

Excellent service with lots of great…

Excellent service with lots of great advice too. Deborah came to my house and we tried various car seats before selecting the right one for my daughter. She also advised on and adjusted my other daughter’s car seat to maximise space and legroom. Deborah is extremely knowledgeable about car seat safety and I know my twins are safe in the car having consulted and purchased from DMB. Highly recommend.

March 7, 2024
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Reply from DMB Car Seats

You're welcome. Thanks so much for choosing to purchase with me and for the lovely review.

Rated 5 out of 5 stars

DMB Car Seats - 1st Class Service

The service we received from DMB Car Seats from start to finish was just absolutely fantastic. Deborah was extremely helpful throughout. She answered all my questions and made choosing a car seat so simple. She’s incredibly knowledgeable and professional. Thanks again Deborah.

February 27, 2024
Unprompted review
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Reply from DMB Car Seats

You're welcome and thank you for the lovely review.

Rated 5 out of 5 stars

First Class

The expertise in showing the different options of car seats was fabulous also when our car seats arrived and they were fitted. I have 3 very happy boys and I'm also very happy with their seats. It really was first class service.

February 16, 2024
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Reply from DMB Car Seats

Thank You Hayley. Always a pleasure helping to keep your little ones safe. I hope they all love their new seats.

Rated 5 out of 5 stars

Highly recommended

Deborah gave personalised advice, and couldn’t have been more helpful. Her knowledge and expertise was tangible, and really took the stress away from choosing the right car seat.

February 8, 2024
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Reply from DMB Car Seats

Thank You Maia. I hope the twins love their new seats.

Rated 5 out of 5 stars

new car seat

We had a great experience with DMB. Deborah was very helpful and made it less stressful picking a new seat for our daughter. She’s also ready to answer any questions we have even after the seat has been installed. It won’t be long til we purchase another seat for our other daughter and I wouldn’t hesitate to buy from DMB again.

December 6, 2023
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Reply from DMB Car Seats

Thank You Stacey. Really appreciate the review and so glad you are all happy with your new car seat.

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