Dnahealth Reviews 

122
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their wonderful quality and reliability, often calling them the best purchase and a dream to own. Many appreciate the excellent performance, ease of use, and simple cleaning, highlighting features like quiet operation and efficient juice extraction. However, some customers noted product reliability issues, with units stopping working or developing faults like leaking. Others found after-sales service challenging, facing long waits for replacement parts or difficulties claiming warranty.

What people talk about most

Product

People report positive experiences with products, with many customers expressing satisfaction with their... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as amazing, fantastic, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently. So it was after studying the market that I bought this one. Been juicing oranges and pin... See more

Company replied

Rated 5 out of 5 stars

The ordering of the item was easy, but the collection of it - due to massive road works - is painful. DNA products are wonderful. We love living healthily with the support of DNA appliances

Company replied

Rated 5 out of 5 stars

Sent the team a message in the morning for filters, they promptly replied, pointed me in the right direction. They then delivered the filters on the same day! We have a number of DNA Health products,... See more

Company replied

Rated 5 out of 5 stars

I don’t have a stove or oven so this has been an absolute dream to have it has all the functions I need to make any dish at its best im very happy

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler

Written by the company

Since introducing South Africa’s first vertically aligned Cold Press Juicer in 2006, we have been innovating ways to leverage our customer’s health through smart appliances. Every decision we make to introduce new product ranges focuses on whether we will help you live a healthier life in the easiest and simplest manner possible. All our products are purposed not only for those living certain dietary lifestyles like Vegetarians, Vegans and Raw Foodies but also those just wanting to get a little healthier. When it comes to your health, trust that our offering will make eating healthier, simpler faster and easier.


Contact info

4.2

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(122)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering and efficient delivery!

Easy ordering and efficient delivery!

Only used 3 times but absolutely LOVE my DNA Air fryer oven so far. Excellent quality!

August 14, 2025
Dnahealth logo

Reply from Dnahealth

Thank you so much for the lovely review! many more happy and healthy meals for you and your family!

Rated 5 out of 5 stars

I just love my new DNA Raw Press…

I just love my new DNA Raw Press Juicer. Works so much better than my previous product. So easy to use and easy to clean. With juice full of nutrients. Can't wait to buy my next DNA Product.

August 9, 2025
Unprompted review
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Reply from Dnahealth

Thank you so much for the lovely review! Many more happy and healthy juices!

Rated 5 out of 5 stars

We bought the DNA double door air…

We bought the DNA double door air fryer. It works amazing. We just bought the cold flow juicer. Can't wait to start juicing!!

July 27, 2025
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for the review! Many more happy and healthy juices for you!

Rated 5 out of 5 stars

Be the new topic among your friends with this Stylish Wonder!!

The product has been better thad advertised, i have been able to cook meals, snacks and so much more that my microwave and oven have become obsolete!! I can defrost meals, keep them warm and reheat them. The airfryer is easy to clean and comes with so many options for usage. The airfryer is also very stylish and elegant with all my visitor's leaving in envy :D. 5 stars would definitely recommend

July 25, 2025
Unprompted review
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Reply from Dnahealth

Thank you so much for the review! Many more happy and healthy meals.

Rated 4 out of 5 stars

DNA Raw Press Juicer

Love the concept and benefits of making fresh, health and tasty juice for the family. Thank you DNA for an awesome product. Cannot wait to try the smoothie and sorbet

July 10, 2025
Unprompted review
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Reply from Dnahealth

Thank you for the review! Smoothies and sorbet is amazing.

Rated 5 out of 5 stars

We absolutely love our cold press…

We absolutely love our cold press juicer. So sleek and elegant on our counter. It’s so easy to use and assemble. The juice is fantastic.

June 17, 2025
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for the review! Many more happy, healthy juices!

Rated 2 out of 5 stars

Bad customer service / response

I got dumped an old unit with very limited timer setting. It can only do 1 hour maximum. So no slow roasts. Had I known this I wouldn't have bought it. When I contacted DNA head office, they (Natasha) bluntly told me: "The airfryer oven is to cook your food quicker using both top and bottom elements and air circulation to decrease cooking time, but still keep the moisture in. You can always reset the timer if you want cook it longer." I find this a very weak response to a valid concern squarely ignoring my concerns as if I'm trying something crazy that shouldn't be done in such a fryer/oven. This implies you have to constantly reset the timer every hour. Really??? Their current ads state 8hr timing. SO why does mine, just recently purchased and used on maybe 5 occasions, be different??

June 5, 2025
Unprompted review
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Reply from Dnahealth

Thank you for your feedback, and we’re truly sorry to hear that you’re disappointed with your airfryer oven experience.

We’d like to clarify a few points to ensure transparency for all current and future customers. The DNA Dual Airfryer Oven is designed to cook food efficiently using rapid air circulation and dual heating elements, which allows for faster cooking times compared to traditional ovens. While it’s true that the standard cooking functions have a maximum timer of 1 hour, the Dehydrate function does indeed support extended times of up to 8 hours, as clearly detailed in the user manual on pages 8–9.

Our packaging reflects this correctly by stating that the timer range is from 1 to 8 hours, based on the available functions. We do apologise if this was misunderstood or not made clear at the point of purchase. We also understand that manually resetting the timer every hour for longer cooking methods may not be ideal for all users.

That said, we always encourage our customers to review the user manual and product specifications to ensure the appliance suits their specific needs before making a purchase. We appreciate your feedback and will take it into account as we continue to improve both our communication and our products.

Kind regards,
The DNA Team

Rated 5 out of 5 stars

What makes this brand stand out is the…

What makes this brand stand out is the east to use non complicated functions. The juice is great and we ejoying the DNA products. We have the raw press juicer and airfryer.

June 3, 2025
Unprompted review
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Reply from Dnahealth

Thank you so much for the Review! We truly appreciate your support!

Rated 4 out of 5 stars

DNA Cold Flow Juicer

I placed an order for the juicer on May 16th, and I was amazed by the quick delivery. The juicer arrived on May 19th.
I used the juicer for the first time on June 1st, making both green and orange juice. I am very pleased with my decision. The juicer has a sleek design and fits perfectly on my countertop. I look forward to purchasing more products from DNA Health. Looking forward to exploring many more recipes. I am excited to explore many more recipes.

June 1, 2025
Unprompted review
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Reply from Dnahealth

Thank you so much for your review! Many more happy, healthy juices for you!

Rated 5 out of 5 stars

DNA Dual Airfryer

Fantastic product and it has been a benefit in our house

May 11, 2025
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you for your review! Many more happy, healthy meals!

Rated 5 out of 5 stars

Just bought the DNA Sparkler and I love…

Just bought the DNA Sparkler and I love it. Very modern and looks great in my kitchen. You can carbonate anything and everything in it. The staff is very friendly and I received great service throughout my time there.

May 8, 2025
Unprompted review
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Reply from Dnahealth

Thank you for the review! We are very excited with you. Enjoy your DNA Sparkler!

Rated 5 out of 5 stars

Best Juicer in Market

I have been looking for a quality product for a while now and when I saw and read up on this juicer, I had to buy it. The quality is impeccable.

May 8, 2025
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for your Review! Many more happy and healthy Juices!

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