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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the towels, for their excellent quality, absorbency, and quick-drying properties. Many appreciate the lightweight and compact nature of the items, making them ideal for travel and holidays. The wide variety of colors and designs is also frequently highlighted as a positive aspect. However, some people were dissatisfied with the ordering and delivery process. A few customers reported issues with delayed dispatch, missing items, or orders not arriving within the promised timeframe, especially when ordering for upcoming trips. Additionally, a small number of reviewers found that the towels did not absorb water effectively, leaving them feeling wet after use.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high-quality... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their beautiful... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Holidays

People report positive experiences with holidays. Many customers are purchasing items like dry bags and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... See more

Company replied

Rated 5 out of 5 stars

Ordering is quick & easy. There is a good choice of colours. I've made three orders & bought tea towels and hair wraps. The tea towels are super absorbent. The hair wraps are also absorbent, lightwe... See more

Company replied

Rated 5 out of 5 stars

They are incredibly lightweight and compact. They fold down small enough to fit easily into a backpack or carry-on. Despite being thin, they’re surprisingly absorbent and dry way faster than normal to... See more

Company replied

Rated 5 out of 5 stars

I was told about these amazing towels. I was sceptical to say the least. However from viewing the web site several times, reading reviews, researching, finally purchased a towel (soon to purchase my... See more

Company replied


Company details

  1. Sportwear Manufacturer

Written by the company

Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

825 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Love the durability of the beach towels…

Love the durability of the beach towels and a great fan of the hair wraps. Quality is good and although it seems expensive the towels wash well and so far have lasted a few summers and still good to go on longer.

I would love to buy the bathroom towel sets but there is never any in stock which is so frustrating. I have been told there will be stock soon so maybe this time I will get lucky!
Update: As I posted the review some new options for bath towels became available. One set ordered! Sadly not much choice as the new designs aren’t to my taste but we’ll see what I think of the colour I ordered.

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Hi Kazp,

Thank you so much for your lovely review! ✨

We’re thrilled to hear you’ve been enjoying the durability of our beach towels and the hair wraps - it means a lot to know they’ve held up through several summers. 💙

Our bath towels are now in stock! 🥳

You can find them available in 3 colourways on our website. You can choose between Cherry Bomb, Peppermint Punch and Tiger Palm.

We can’t wait for you to find the perfect set to enjoy.

Many Thanks,
Hanna 🌸

Rated 5 out of 5 stars

I first purchased from Dock & Bay April…

I first purchased from Dock & Bay April 2025, as I was unable to take my trip, hence a delay in my review
When I felt the towels. I was not convinced that they would be effective, I decided to keep my purchases a beach bag,large towel and hair wrap. I have just returned from a 15 night stay. 5 stars from me more if it was possible. Highly recommend. Fold away to nothing and save on space in your luggage.

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

What a wonderful review, thank you so much! 💙 We totally get that first impression, but they really do prove themselves once you use them! So happy you finally got to put them to the test on your trip — sounds like they were the perfect travel companions. Thanks for the 5 (or more!) stars! ☀️🌴✨

Rated 5 out of 5 stars

Nice towels

The towels are great, fold down small and dry quickly, but I have lost one of the bags and I have emailed to ask to purchase a spare bag and you can’t. I can’t understand why this is.

October 7, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So glad you love the towels 💙 but we’re really sorry to hear about the bag, totally understand the frustration! We appreciate the feedback and will pass it along to the team, hopefully something we can look into for the future! 🙏☀️

Rated 5 out of 5 stars

I love Dock & Bay products..

I love Dock & Bay products... I just wish they made more matching stuff. I like to have things all in the same colour. I would also like MORE products. They're all very good quality, and I use my towels every day. I loved my pillow on holiday, and the coolbag. Both essential in my opinion. Keep up the good work Docky & Bay. Looking forward to more products from you in matching colours.

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

This absolutely made our day, thank you! 💙 We love that you’re such a big fan (and totally get the love for matching everything, we’re the same! 😉). So happy you’re enjoying your towels, pillow and cool bag, and we’ll definitely pass the matching-colour wish up the chain! 🌈✨

Rated 5 out of 5 stars

Game changer

Game changer. Took these on a cruise with us. So compact and lightweight for day trips on land. Popped them in our rucksacks, and dry very quickly 👍🏻

October 1, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Love this! 🙌 So happy they made cruise life easier compact, quick-drying, and perfect for day trips on shore. Total travel game changer indeed! 💙⚓☀️

Rated 5 out of 5 stars

Lovely poncho

Lovely poncho, and speedy delivery thank you

September 1, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So glad you love it! 💙 Delighted it arrived nice and quickly too, hope you enjoy staying cosy in your new poncho! ✨🩵

Rated 5 out of 5 stars

Item was exactly as described

Item was exactly as described. Ordering was easy. Apart from me having to chose the colour because there were so many I loved.🤣
Arrived quickly after ordering.
Took them on a 2 week holiday to Crete, so compact and didn't take much space in the suitcases. Sand just brushed off easily and I washed them through after one week and they dried so quickly.
The bag was so useful to put wet swimming costumes/trunks in to carry home.

September 1, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Love this! 💙 Sounds like the towels were absolute travel heroes, space-saving, fast-drying, and ready for every beach day. Hope they join you on many more sunny escapes! ☀️🧳✨

Rated 5 out of 5 stars

Great towels

I bought my first hair turban some years ago and fell in love with it. I couldn't live without them, they cut my hair drying time, fit perfectly and stay in place securely. I've since recommended them to friends and also bought them as gifts. I also have a couple of the beach towels which are great. Nice and light for packing and quick drying. When I bought my first turban there weren't many different colours and designs to choose from and I love all the new designs they've brought in since then.

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

This is such a lovely review, thank you! 💙 We’re so happy the hair turbans have become a must-have for you (and your friends too!). Love that you’ve been with us since the early days and yes, we’ve had so much fun adding all those new colours and designs! Here’s to many more quick-dry, good-hair days ahead! 💆‍♀️🌈✨

Rated 5 out of 5 stars

What fantastic towels

What fantastic towels, honestly bought my first lot years ago and still going strong. After a shower, wrap yourself in the towel and its like blotting paper!! Great soakage. Bought them for a Caravan as well, adults and kids, the best ever plus they dry in no time.

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Wow, what a brilliant review! 💙 We love hearing our towels have stood the test of time (and still going strong years later!). Perfect for showers, caravans, and family adventures,quick-drying, super absorbent, and always reliable! 🚿☀️🏕️

Rated 5 out of 5 stars

Excellent product

Excellent product, just right for a beach holiday, compact and easy to pack !

September 24, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Thank you so much! 💙 So happy you found them perfect for your beach getaway, compact, easy to pack, and ready for sunny adventures! ☀️🌴✨

Rated 5 out of 5 stars

Love these towels that fold so neatly…

Love these towels that fold so neatly back into their little bags. They are soft and dry so quickly!

October 4, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So glad you love them! 💙 They really are the ultimate space-savers, soft, speedy to dry, and perfectly packable in their little bags! ☀️🧳✨

Rated 5 out of 5 stars

TOWELS

We got the towels for our holiday and wow they are amazing ,dried quickly and left no sand on them, people were even asking us about them , would definitely recommend them 10/10

August 18, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Wow, we love hearing that! 💙 Sounds like the towels were a total hit on your holiday, quick-drying, sand-free, and even turning heads on the beach! Thanks so much for the 10/10 recommendation 🌴☀️✨

Rated 5 out of 5 stars

Love my dock and bay towel

Love my dock and bay towel! Perfect for my holiday, lightweight, quick drying and love that its a double sided print.

October 10, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So happy you love it! 💙 The double-sided prints are such a fun touch and we’re thrilled it was the perfect holiday companion: light, quick-drying, and stylish! ☀️🌴✨

Rated 5 out of 5 stars

Beach towels…

Took the towels on holiday great product dried really quick unfortunately some one while on holiday stole my husband’s towel

September 13, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Oh no, we’re so sorry to hear that! 😢 But we’re glad you loved the towels while you had them, they really are perfect for holidays. Hopefully your husband can get a shiny new one soon! 💙☀️🏖️

Rated 5 out of 5 stars

Wonderful products, colours and service

The website is easy to navigate with lots of choice. Delivery was quick and well communicated. The products are good quality with wonderful designs and colours. Tea towels and bath towels are very absorbent.

October 10, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

This makes us so happy to read! 💛 We’re all about bright colours, smooth service and quality that lasts, so glad you’re loving everything from start to finish! 🌈🙌

Rated 5 out of 5 stars

Great quality

We have the towels and swimming trunks- they are both excellent quality, quick to dry and sand repellent. The greatest bonus is how compact the towels are; great for travelling. The colours are also great, very eye catching!

June 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

That’s amazing to hear! 💙 Love that you’ve tried both the towels and trunks, sounds like you’re fully kitted out for beach days! Quick-drying, sand-free, and full of colour… just how we like it! ☀️🌊🌈

Rated 5 out of 5 stars

towels…

quick delivery lovely beach towel dries in minutes

August 4, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So glad you love it! 💙 Nothing better than a quick-drying towel and speedy delivery, ready for every beach day! ☀️🏖️

Rated 5 out of 5 stars

Great products. highly recommended!

Really great products... highly recommended. The towels work well, dry quickly and pack small so are ideal for travelling!

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So happy to hear that! 💙 They really are the perfect travel companions — lightweight, quick-drying, and super practical. Thanks so much for the recommendation! ✈️☀️🌴

Rated 5 out of 5 stars

Love my towels

Love my towels, bought the XL for a family holiday - compact in your suitcase but large on the sun lounger. Dried very fast and look great. Will be buying more for the rest of my family.

October 14, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

That’s amazing to hear! 💙 The XLs really are beach-day heroes, big on comfort, small on space, and quick to dry! So glad you love them and are spreading the towel joy to the whole family ☀️🏖️✨

Rated 5 out of 5 stars

Used on holiday to Orlando

Used on holiday to Orlando. Thea towel's are amazing. Going to order some for Christmas present

October 1, 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So glad you loved them! 💙 Sounds like they made the perfect holiday companion in sunny Orlando 🌴☀️ And what a great idea, they make brilliant Christmas gifts too! 🎁✨

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