Dog Box UK Reviews 

328
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were after a box big enough to take a Great Dane and another dog later. Spoke to Dean who was extremely helpful and recommended the DB121. Dean was very helpful in sorting out the shipping to N. Ir... See more

Rated 5 out of 5 stars

We customised our truck and it remains in excellent condition. There are no screws that penetrate the vehicle's body. It's completely removable, allowing for cleaning in less than an hour. The reinsta... See more

Rated 5 out of 5 stars

Fantastic product with quick delivery and amazing follow-up service after a problem caused by my mistake. This is my second purchase from DogBox UK, it won't be my last, these are quality crates backe... See more

Rated 5 out of 5 stars

Dog Box UK put together a custom pair of transport boxes for our van. They're lightweight for the size, strong construction and can be firmly secured. Dean was very helpful in discussing our require... See more

Company details

  1. Vehicles & Transportation

Written by the company

Dog Box UK offers quality and affordable K9 Transportation solutions made in Holsworthy, Devon. Designed to keep your dogs safe and comfortable during transit, as well as your vehicle clean.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

20 reviews in the last 12 months

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Rated 4 out of 5 stars

Great quality

I am delighted with the quality of the boxes. They fit perfectly. I would have given 5 stars but for the time it took to receive them. I understand it takes a certain amount of time to create such quality, but I feel over a month is a bit excessive and more communication would have been appreciated. Saying that, I would recommend Dogbox.

September 6, 2022
Rated 4 out of 5 stars

Delivery prompt quality good

Delivery prompt quality good. Unfortunately i had to have a very slightly smaller box than was ideal due to lack of stock. I could of waited 2 weeks but time was an isuue Unfortunately. The box is good 👍

September 4, 2022
Rated 2 out of 5 stars

Very effective but very noisy.

This is the third request for a review of the product and following some back and forth with the seller which left me distinctly unimpressed I am reluctantly going to give my feedback. I contacted the seller to report that whilst the fan is most certainly effective we were finding the noise level generated by the fan to be very much intrusive. We have a standard size 4 x 4 (Rav4).

The seller's response was that they have 4 fans running in a van, carrying 8 dogs and the dogs sleep just fine. I have no doubt that in a van the noise from the fans may not be an issue for the human occupants but in a domestic vehicle it is my opinion and experience that the noise is very much an issue, particularly on a long journey.

No offer was made to accept a return and no further communication after the van reference.

Caveat emptor.

August 21, 2022
Dog Box UK logo

Reply from Dog Box UK

Hi Iain,

As per your WhatsApp messages after receiving the fan there was no request to return.

You expressed it was noisy, which a fan that moves air is going to make some noise?

We have also had no request to return via email? Please re send the email.

Everything you need to know is in our returns policy here :-https://www.dogboxuk.co.uk/returns/

Rated 5 out of 5 stars

Lovely cages just what I needed for my…

Lovely cages just what I needed for my van. They arrived in good time, and were well wrapped. solid well made cages. The only thing I would have liked is to include the clearance for the escape hatch in the instructions. I didn’t have enough room to get my dogs out into the internal area in the van so have removed the hatch and utilised it in a different way.

August 17, 2022
Rated 5 out of 5 stars

Excellent! Recommended for private or professional use!

Good communication from the start, very smooth process even after I'd been told my boxes would have to be modified to suit my requirements.
Absolutely no complaints once my order had been delivered, the boxes are of high quality and craftsmanship and came in the colour I'd asked for.
I'm very glad that I got the boxes from here, it's been an investment for the future as they'll last for years and look professional!

August 13, 2022
Rated 5 out of 5 stars

Really helpful and lovely people

Really helpful and lovely people. Really accommodating and what arrives are boxes for life. Excellent quality, good value for money and a box for every dogs shape and size. Really pleased. Thank you for your help.

August 6, 2022
Rated 5 out of 5 stars

Bespoke dog box and matching tray top.

Had a bespoke dog box made and then an upstand tray top to go on another unit I had for use in our day bus. A very very professional looking product. Ours was power coated grey and black and with the automotive carpets and coverings in the bus has a real F1 mechanic look. In our conversion the dog box gets all the comments. Very easy to deal with Dean and get the details sorted out. Overall very happy with service and product. Would use them again and recommend without question.

July 31, 2022

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