Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Locat... See more
Company replied
Great Lodge with balcony, hot tub, loved the balcony particularly with having 2 large Bullmastiffs was a great addition it allowed us to let the dog have freedom and open doors, very clean, ove... See more
Company replied
Easy to use app very good information about each property including the not quite so good things. Felt dog friendly cottages gave honest appraisal of the propertys. Which made me comfortable to book... See more
Company replied
Company details
Written by the company
At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Contact info
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, United Kingdom
- 0203 637 0812
- support@dogfriendlycottages.co.uk
- dogfriendlycottages.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dog Friendly Cottages
Hi Terry,
Thank you for your lovely 5-star review. We’re delighted to hear that you found it easy to find a stay that worked for you and your dogs, and that the website was simple to follow.
We hope you and your four-legged friends have a fantastic holiday!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi John,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our website informative and the booking process easy and straightforward.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Very easy to book
August 20, 2026
Reply from Dog Friendly Cottages
Hi Sam,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process very easy.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Paul,
We're so happy to hear you enjoyed the cottage you booked on our site and appreciated our customer service. Thank you for your kind words!
We look forward to helping you find your next dog-friendly getaway!
Best wishes,
Chelsea
Reply from Dog Friendly Cottages
Hi Anthony,
We're so glad to hear you found our service useful and easy to use.
We appreciate you taking the time to leave us such a fantastic review.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future!
Best wishes,
Chelsea
Reply from Dog Friendly Cottages
Hi there,
Thank you for taking the time to leave us a 5 star review.
We are glad to hear that everything throughout the booking process went well.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Chelsea
It was so simple to book an every thing…easy to book no fuss
It was so simple to book an every thing confirmed immediately
August 19, 2026
Reply from Dog Friendly Cottages
Hi Sandra,
Thank you for your wonderful review!
We're so pleased to hear that your booking experience was simple and that everything was confirmed immediately.
We hope you have a fantastic stay and enjoy having something wonderful to look forward to! We can’t wait to help you find your next dog-friendly getaway.
Best wishes,
Chelsea
The details of the cottage are very…
The details of the cottage are very comprehensive and the booming process easy
August 18, 2026
Reply from Dog Friendly Cottages
Hi Caroline,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the cottage details comprehensive and the booking process easy and straightforward.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Booking process was really simple with…
Booking process was really simple with good communication and information following the booking.
August 17, 2026
Reply from Dog Friendly Cottages
Hi Ms Murray,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the booking process really simple and that the communication and information you received afterwards were helpful.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Easy to use the site
Easy to use the site. We found a perfect house for Christmas study a very good price.
August 14, 2026
Reply from Dog Friendly Cottages
Hi Derek,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our website easy to use and, even better, found the perfect house for your Christmas break at a great price!
We hope you have a wonderful Christmas stay and enjoy having something special to look forward to.
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Claire,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process quick and easy.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Booking was easy to follow we are…
Booking was easy to follow we are looking forward to our stay
August 14, 2026
Reply from Dog Friendly Cottages
Hi Anne,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process easy to follow.
We hope you have a fantastic stay and enjoy having something wonderful to look forward to! We can’t wait to help you find your next dog-friendly getaway.
Best wishes,
Rebecca
Very easy to book.
August 14, 2026
Unprompted review
Reply from Dog Friendly Cottages
Hi Patricia,
Thank you for your lovely 4-star review. We’re pleased to hear that you found the booking process very easy.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
My needs and wants
Put in your requirement and up pops your needs. Differant sizes, locations and budgets for everyone.
August 14, 2026
Reply from Dog Friendly Cottages
Hi James,
Thank you for your fantastic 5-star review. We’re delighted to hear that our search filters helped you quickly find options to suit your requirements, whether that’s the right size, location or budget.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Easy to browse through the properties
Easy to browse through the properties, plenty of information on each to choose. Having the favourite icon helps to look back at the ones you felt were suitable and easy to book. e-mails sent straight away after booking.
August 12, 2026
Reply from Dog Friendly Cottages
Hi Mrs Evans,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our properties easy to browse and that the detailed information helped you choose the right holiday.
It’s great to know that you found the favourites feature useful too, and that the booking process and confirmation emails were quick and straightforward.
We hope you have a fantastic stay and look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Jason,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our service quick and simple.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Anita,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process very easy.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Booked and paid for holiday to have it…
Booked and paid for holiday to have it cancelled next day maybe you should up date your software so you don’t double book 😡
August 9, 2026
Reply from Dog Friendly Cottages
Hi Rob,
Thank you for taking the time to share your feedback. We’re really sorry to hear that your booking was cancelled the day after you booked. We completely understand how frustrating and disappointing this must have been, particularly after you had already paid and thought your holiday was confirmed.
We take availability and booking issues very seriously, and we’re sorry that on this occasion the experience fell short of the service we aim to provide.
We’d really appreciate the opportunity to look into what happened with your booking and understand why the property was no longer available. If you’re able to contact our Customer Support team at support@dogfriendlycottages.co.uk with your booking details, we’ll be happy to investigate this further and assist wherever we can.
We sincerely apologise again for the inconvenience caused.
Best wishes,
Rebecca
Really easy to understand and navigate…
Really easy to understand and navigate through. Great seeing the reviews from others
August 11, 2026
Reply from Dog Friendly Cottages
Hi Wendy,
Thank you for your lovely 5-star review. We’re delighted to hear that you found our website easy to understand and navigate, and that you found the reviews from other customers helpful when choosing your stay.
We hope you and your four-legged friend have a fantastic holiday, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Nathan,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our website easy to use and, even better, found the perfect holiday!
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future.
Best wishes,
Rebecca
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.