Dog Friendly Cottages Reviews 

3,250
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how easy it is to browse through a wide variety of properties and use clear descriptions to plan their ideal holiday. People really enjoy the intuitive website design, noting that helpful features like location maps, drive time limits, and specific filters make finding the perfect dog-friendly getaway simple and stress-free. However, some people mentioned occasional issues with booking glitches, such as unexpected cancellations, accidental double bookings, or technical errors during payment processing. Consumers also noted that a few properties required extra clarification regarding specific features or policies before final confirmation.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, finding everything to be straightforward, simple,... See more

Website

Consumers find website to be exceptionally easy to navigate, with helpful filters, clear descriptions, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple it is to... See more

Location

Clients share positive opinions on location, highlighting outstanding properties in beautiful areas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more

Company replied

Rated 5 out of 5 stars

Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Locat... See more

Company replied

Rated 5 out of 5 stars

Great Lodge with balcony, hot tub, loved the balcony particularly with having 2 large Bullmastiffs was a great addition it allowed us to let the dog have freedom and open doors, very clean, ove... See more

Company replied

Rated 5 out of 5 stars

Easy to use app very good information about each property including the not quite so good things. Felt dog friendly cottages gave honest appraisal of the propertys. Which made me comfortable to book... See more

Company replied


Company details

  1. Cottage
  2. also in
  3. Cottage Rental
  4. Pet-Friendly Accommodation

Written by the company

At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(3,250)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate and was set out clearly enabling a smooth choice for our next get away.

September 8, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Philip,

Thank you for your fantastic 5-star review! We’re delighted to hear you found the website clear and easy to navigate, making it simple to find the right getaway.

We hope you have a wonderful time away with your four-legged friends!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Buying a holiday for the first time

It was easy and quick to purchase the holiday and the email confirmation came through really quickly

September 6, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Melanie,

Thank you for your lovely 5-star review! We’re delighted to hear you found the booking process quick and easy, and that your confirmation came through so promptly.

We hope you have a fantastic holiday and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Lovely week holiday in a lovely part of…

Lovely week holiday in a lovely part of the country, would certainly use again.

June 29, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Clyde,

Thank you for your lovely 5-star review! We’re delighted to hear you had such a lovely week in a beautiful part of the country.

It’s fantastic to know you’d use us again, and we’d be very happy to help with your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy process now looking forward to our…

Easy process now looking forward to our break away

September 3, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Theresa,

Thank you for your lovely 5-star review! We’re so pleased to hear you found the booking process easy and straightforward.

We hope you have a fantastic break and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Booked a lovely villa and was happy

Booked a lovely villa and was happy

July 10, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Hannan,

Thank you for your lovely 5-star review! We’re delighted to hear you found a lovely villa and were happy with your booking.

We hope you have a fantastic stay and a wonderful holiday!

Best wishes,

Rebecca

Rated 5 out of 5 stars

A very simple and efficient site to…

A very simple and efficient site to book with

August 31, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Michael,

Thank you for your 5-star review! We’re delighted to hear you found our website simple and efficient to use.

We hope you have a fantastic stay and a wonderful time away together!

Best wishes,

Rebecca

Rated 5 out of 5 stars
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Andrew,

Thank you for your 5-star review! We’re really pleased to hear you found our service quick, accurate and informative.

We hope you have a fantastic stay and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy and fast booking process.

Easy and fast booking process.

August 30, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Lynn,

Thank you for your 5-star review! We’re so pleased to hear you found the booking process quick and easy. We hope you have a fantastic stay!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy checkout

Fast, easy booking process, website gave plenty of information and photos

August 30, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Michelle,

Thank you for your fantastic 5-star review.

We’re delighted to hear that you found the booking process fast and easy, and that the website provided plenty of helpful information and photos to support your choice.

We hope you and your four-legged friends have a wonderful stay, and we look forward to helping you find your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Great website

I found the website the best to use with how far you wanted to travel from your house and where exactly each property was from you . It made picking a cottage much easier .plus the filters meant you only got the properties that suited you.

Booking was easy and painless

August 28, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Mike,

Thank you so much for your fantastic 5-star review!

We’re delighted to hear that you found our search tools and filters helpful when narrowing down your options, and that being able to see where each property was located made choosing the right cottage even easier. It’s great to know that the booking process was easy and painless too!

We hope you have a wonderful stay and a fantastic time away with your four-legged friend.

Best wishes,

Rebecca

Rated 5 out of 5 stars

The website was easy to navigate and it…

The website was easy to navigate and it was easy to pay for our holiday

August 25, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Bernadette,

Thank you for your lovely 5-star review! We’re so pleased to hear you found our website easy to navigate and the payment process nice and straightforward.

We hope you have a fantastic holiday and a wonderful stay with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Wow! Very easy to get booked up!!

Wow!! What an easy process to get my booking sorted, we can’t wait to go to one of your lovely lodges with a hot tub too x

August 27, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Lynn,

Wow indeed! Thank you so much for your fantastic 5-star review. We’re delighted to hear that you found booking your getaway so easy!

A lovely lodge and a hot tub sounds like the perfect combination, and we hope you have an absolutely fantastic time when your trip comes around. We’re sure the countdown is already on! 😊

Best wishes,

Rebecca

Rated 5 out of 5 stars

The whole booking experience was…

The whole booking experience was straight forward thank you,my only concern was the website doesn’t appear to have a secure payment symbol such as https or a padlock.On making the payment my bank did contact me to warn me of this and that the booking could be a scam.I thought you should be aware of this because it could put potential customers off.
Kind regards Maurice Clarke.

August 26, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Maurice,

Thank you for your fantastic 5-star review and for taking the time to highlight your concern about the payment page.

We’re pleased to hear that you found the booking experience straightforward. We’re also really grateful that you flagged this with us, as we certainly wouldn’t want anything about the payment process to make customers question whether their booking is secure.

We’ll make sure your feedback is passed to the relevant team so we can look into how the security information is displayed during the payment journey. We’re sorry for the concern this caused, particularly when your bank flagged it as a potential scam.

Thank you again for bringing this to our attention, Maurice, and we hope you have a lovely stay!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very competent and friendly service

Very competent and friendly service. Thamk you.

August 26, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Manuela,

Thank you for your lovely 5-star review. We’re delighted to hear that you found our service friendly and helpful.

We really appreciate your kind words and hope you have a fantastic stay. We look forward to helping you find your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Very good location for exploring…

Very good location for exploring Dorset. The Wishing Well, coffee ,tea rooms ,situated in the village is well worth a visit with a lovely garden to wander round. The Grain Store is a large property with two lounges,one downstairs and one on the first floor. The downstairs lounge did not smell very clean and had a strong smell of dogs as it did in the hallway which smelt of dog urine which was quite unpleasant.The sofas downstairs I feel need a good deep clean.The lounge upstairs is very spacious but the sofa has seen better days as you sink down into them as they have sagged over time making it very difficult to get out of.I read a review that the beds are very comfortable which I must have been some time ago as they are not now. The only comfortable bed was the single in the smallest room where our grandson slept. After paying a lot of money to stay in the holiday home you expect to have decent beds to get a good nights sleep so you can enjoy the rest of the holiday.My son slept on the top floor in the largest bedroom and was sneezing every night so this room was very dusty and equally the bed was not comfortable.The bedding and towels are of good quality .We felt the whole place needs a good deep clean.Behind the radiator in the dining room was full of dust and hair.The plughole in the sink in the upstairs on suite bathroom was slow to drain so on pulling up the plug found long hair and debris blocking it,obviously this hadn't been cleaned in a while.The kitchen is very well equiped and there is a dishwasher and washing machine.The courtyard is a nice place to sit and enjoy your morning coffee.Would I stay here again probably not due to the poor beds. I would defiantly stay in the village of Upwey but a different property.

August 15, 2026
Unprompted review
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi J Walsh,

Thank you for taking the time to leave such a detailed review of your stay.

We’re pleased to hear that you enjoyed the location and found Upwey a great base for exploring Dorset, as well as enjoying the local amenities and the property's well-equipped kitchen, quality bedding and towels, and lovely courtyard.

That said, we’re very sorry to hear about the issues you experienced with the cleanliness and condition of parts of the property. In particular, the concerns you’ve raised regarding the smell in the downstairs lounge and hallway, dust and debris, the blocked plughole, the condition of the sofas and, importantly, the comfort of the beds are disappointing to hear. We completely understand that after paying for a holiday, you should be able to relax in a clean and comfortable property and get a good night’s sleep.

We’re the booking agent rather than the property managers, but we’d like to help ensure your feedback is raised with the relevant team so these concerns can be properly reviewed.

Please contact our Customer Support team at support@dogfriendlycottages.co.uk with your booking details, and we’ll be happy to assist and share your feedback with the property managers.

Thank you again for taking the time to provide such comprehensive feedback.

Best wishes,

Rebecca

Rated 5 out of 5 stars
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Frances,

Thank you for your lovely 5-star review, and for choosing to book with us again! We’re delighted to hear that you’ve had great service from us.

We really appreciate your continued support and hope you have another fantastic stay. We look forward to helping you find your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very easy process to find and book what…

Very easy process to find and book what I was looking for. Follow up was rapid also, got a great deal on the dates I was looking for at a very reasonable place, within the driving distance I am happy with. A very wide variety of choices and styles of accommodation

August 25, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Iain,

Thank you for your fantastic 5-star review. We’re delighted to hear that you found it easy to search and book exactly what you were looking for, and that the follow-up communication was nice and quick too.

It’s great to know you found a great deal on the dates you wanted, within your preferred driving distance. We’re also pleased that the wide variety of properties and accommodation styles gave you plenty of choice.

We hope you have a fantastic stay and look forward to helping you find your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Immaculate property

Immaculate property. Lovely welcome email and pack from the owners

July 30, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Colleen,

Thank you for your wonderful 5-star review. We’re delighted to hear that you found the property immaculate and that the welcome email and pack from the owners helped you feel so welcome.

It’s lovely to hear that the owners made such a great first impression. We hope you had a fantastic stay and look forward to helping you find your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

My booking was cancelled a couple of…

My booking was cancelled a couple of days after I booked it.Not happy at all.

August 5, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Michael,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that your booking was cancelled just a couple of days after you made it.

We completely understand how disappointing and frustrating this must have been, especially after finding a property you wanted and believing your holiday plans were in place.

We’d really appreciate the opportunity to look into what happened with your booking and see if there’s anything we can do to help. Please contact our Customer Support team at support@dogfriendlycottages.co.uk with your booking details, and we’ll be happy to investigate further.

We sincerely apologise for the disappointment caused.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Link to Sykes

Lots of options. Reasonable prices.
Would have preferred to have know it was a Sykes property.
We have used them a lot until they started doing the good housekeeping bonds.
I really don't feel I can trust all property owners to be honest.

August 22, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Sarah,

Thank you for taking the time to leave your feedback. We’re pleased to hear that you found plenty of options and reasonable prices on our website.

We understand that, based on your previous experiences, you would have preferred to know that the property was managed by Sykes Cottages before completing your booking. We do specify the property partner within the booking terms and conditions, which are provided for review and agreed to as part of the booking process, as we appreciate that knowing who manages a property may be an important factor when choosing where to stay.

We work with a wide range of property managers and independent owners to offer our customers plenty of choice, and we’ll certainly take your feedback on board as we continue looking at ways to make property and partner information as transparent and easy to find as possible.

Thank you again for sharing your thoughts, and we hope you have a lovely stay.

Best wishes,

Rebecca

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