Dog Friendly Cottages Reviews 

3,241
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very straightforward to browse, offering detailed descriptions and plenty of helpful pictures to easily choose properties. Local people and visitors really appreciate the helpful search filters and interactive maps that make discovering suitable holiday locations quick and effortless. Some reviewers were not happy with the third-party nature of the booking platform, expressing clear confusion regarding property management and payment handling. A few other people also felt that payment procedures and booking stability could be improved, mentioning temporary website glitches and security concerns during checkout.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, finding it straightforward, simple, and easy to... See more

Website

People report positive experiences with website, finding it straightforward to navigate and praise the... See more

User experience

Users describe positive interactions with user experience, highlighting how simple filters and clear... See more

Holidays

Reviewers highlight positive aspects of holidays, noting that the procedure from locating to paying is very... See more

Location

Consumers find location to be positive, highlighting a lovely week holiday in a lovely part of the country... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more

Company replied

Rated 5 out of 5 stars

Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Locat... See more

Company replied

Rated 5 out of 5 stars

Great Lodge with balcony, hot tub, loved the balcony particularly with having 2 large Bullmastiffs was a great addition it allowed us to let the dog have freedom and open doors, very clean, ove... See more

Company replied

Rated 5 out of 5 stars

Very easy process to find and book what I was looking for. Follow up was rapid also, got a great deal on the dates I was looking for at a very reasonable place, within the driving distance I am happy... See more

Company replied


Company details

  1. Cottage
  2. also in
  3. Cottage Rental
  4. Pet-Friendly Accommodation

Written by the company

At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(3,241)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking process

Easy booking process and good instructions afterwards on how to get to the properties and how to contact keyholders to arrange time of arrival etc also don't bombard you with marketing emails like some other companies

September 12, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Jackie,

Thank you for your lovely feedback. We are happy to hear that the reservation process was smooth and easy for you.

We appreciate you taking the time to leave us a review and look forward to helping you book your next dog friendly getaway!

Best wishes,
Chelsea

Rated 1 out of 5 stars

Company unable to process my payment…

Company unable to process my payment without any information ,despite Tesco banks approval for the transaction.
I had to rebook with cottages .com

September 22, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Mrs Russell,

Thank you for taking the time to leave us feedback about your recent experience when attempting to book through our website.

We’re sorry to hear that you experienced difficulties when trying to process your payment, despite receiving approval from your banking app.

If you experience any issues when booking with us in the future, please don’t hesitate to give our friendly customer service team a call. We’ll be more than happy to assist you wherever we can.

We’re glad to hear that you were able to secure your accommodation, and we hope you have a fantastic time away!

Best wishes,
Chelsea

Rated 5 out of 5 stars

Good information on the property

Good information on the property. Easy to book.

September 20, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Patricia,

We're happy to hear that our property information was helpful and booking was easy for you. We appreciate you taking the time to leave feedback.

We hope you enjoy your break away and we look forward to helping you secure the next one!

Best wishes,
Chelsea

Rated 5 out of 5 stars

Always helpful & friendly

Always helpful & friendly , always treats left for furry friends & plenty of doggy walks

September 17, 2026
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Reply from Dog Friendly Cottages

Hi there,

Thank you for your lovely 5-star review!
We’re delighted to hear you’ve always found our service helpful and friendly, and it sounds like your furry friends have been well looked after too! Doggy treats and plenty of lovely walks sound like the perfect combination for a great getaway.

We hope you enjoy many more dog-friendly breaks with us!

Best wishes,

Rebecca

Rated 2 out of 5 stars

Not a holiday company, but a portal for other operators.

Be very careful when perusing this portal, for that is what this is. It is not a holiday company, but merely a portal for other holiday letting operators, some of which deserve a very low reputation. Check out who is actually managing the holiday let and the small print in any contract you enter into. We had to cut short our holiday this year when Sykes Cottages didn't resolve the issues, including a bed with broken mattress.

May 19, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Linda,

Thank you for taking the time to leave a review of your recent experience.

We’re sorry to hear that you didn’t have a positive experience during your recent holiday and that you were unable to resolve the issues you encountered directly with the property manager.

Dog Friendly Cottages is a online listing agent, who partner with multiple property managers to showcase holiday properties.

We do specify the property partner within the booking terms and conditions, which are provided for review and agreed to as part of the booking process, as we appreciate that knowing who manages a property may be an important factor when choosing where to stay.

If you have any questions, please feel free to contact our Customer Support team at support@dogfriendlycottages.com, and we’ll be happy to assist.

Best wishes,
Chelsea

Rated 5 out of 5 stars

Everything was very efficiently dealt…

Everything was very efficiently dealt with.

September 16, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Stephen,

Thank you for your 5-star review! We’re delighted to hear that everything was dealt with efficiently and smoothly. We really appreciate you taking the time to share your feedback.

We hope you have a fantastic holiday and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Easy to find and filter properties

Easy to find and filter properties, booking process Easy to follow, Quick response with all the information required

September 15, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi there,

Thank you for your 4-star review!

We’re really pleased to hear you found it easy to search and filter properties, and that the booking process was straightforward to follow. It’s also great to hear that you received a quick response with all the information you needed.

We hope you have a fantastic holiday and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 3 out of 5 stars

Could advise regarding payment a different company is involved!

Nearly had a heart attack when booking as my payment went through but the page on this site crashed. Then there wasn’t any trace of my booking until a notification from another holiday company appeared and confirmed my booking.

September 13, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi T Pettican,

Thank you for taking the time to leave a review. We’re sorry to hear about the issue you experienced when making your booking.

We are an online listing agent and work with a range of property partners who provide and manage the accommodation listings on our website. We’re sorry that this may not have been clear during the booking process.

We’re pleased to hear that you were able to receive confirmation directly from the property manager and that your booking was subsequently confirmed.

If you would like us to check anything further regarding your booking, or if you have any questions, please feel free to contact our Customer Support team at support@dogfriendlycottages.com, and we’ll be happy to assist.

Best wishes,
Chelsea

Rated 5 out of 5 stars

Really easy to book

Really easy to book, Not having to pay for my dog makes a refreshing change.

September 12, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Hilary,

Thank you for your lovely 5-star review! We’re delighted to hear you found the booking process really easy and enjoyed the fact that there’s no extra charge for bringing your dog to your chosen property.

We hope you have a fantastic holiday and a wonderful time away together!

Best wishes,

Hilary

Rated 5 out of 5 stars

Eadog friendly getaway se of booking

Ease of booking

September 12, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Phi,

Thank you for your 5-star review! We’re delighted to hear you found the booking process easy and straightforward.

We hope you have a fantastic holiday and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very professional & great communication when booking.

Great information on website. Quick confirmation. Very professional & excellent communication.

September 8, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Jacina,

Thank you for your fantastic 5-star review! We’re delighted to hear you found the information on our website helpful, and that your confirmation came through quickly.

It’s wonderful to hear you were pleased with the professionalism and communication you received. We really appreciate your kind feedback and hope you have a fantastic holiday!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate and was set out clearly enabling a smooth choice for our next get away.

September 8, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Philip,

Thank you for your fantastic 5-star review! We’re delighted to hear you found the website clear and easy to navigate, making it simple to find the right getaway.

We hope you have a wonderful time away with your four-legged friends!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Buying a holiday for the first time

It was easy and quick to purchase the holiday and the email confirmation came through really quickly

September 6, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Melanie,

Thank you for your lovely 5-star review! We’re delighted to hear you found the booking process quick and easy, and that your confirmation came through so promptly.

We hope you have a fantastic holiday and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Lovely week holiday in a lovely part of…

Lovely week holiday in a lovely part of the country, would certainly use again.

June 29, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Clyde,

Thank you for your lovely 5-star review! We’re delighted to hear you had such a lovely week in a beautiful part of the country.

It’s fantastic to know you’d use us again, and we’d be very happy to help with your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy process now looking forward to our…

Easy process now looking forward to our break away

September 3, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Theresa,

Thank you for your lovely 5-star review! We’re so pleased to hear you found the booking process easy and straightforward.

We hope you have a fantastic break and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Booked a lovely villa and was happy

Booked a lovely villa and was happy

July 10, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Hannan,

Thank you for your lovely 5-star review! We’re delighted to hear you found a lovely villa and were happy with your booking.

We hope you have a fantastic stay and a wonderful holiday!

Best wishes,

Rebecca

Rated 5 out of 5 stars

A very simple and efficient site to…

A very simple and efficient site to book with

August 31, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Michael,

Thank you for your 5-star review! We’re delighted to hear you found our website simple and efficient to use.

We hope you have a fantastic stay and a wonderful time away together!

Best wishes,

Rebecca

Rated 5 out of 5 stars
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Andrew,

Thank you for your 5-star review! We’re really pleased to hear you found our service quick, accurate and informative.

We hope you have a fantastic stay and a wonderful time away with your four-legged friend!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy and fast booking process.

Easy and fast booking process.

August 30, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Lynn,

Thank you for your 5-star review! We’re so pleased to hear you found the booking process quick and easy. We hope you have a fantastic stay!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy checkout

Fast, easy booking process, website gave plenty of information and photos

August 30, 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Michelle,

Thank you for your fantastic 5-star review.

We’re delighted to hear that you found the booking process fast and easy, and that the website provided plenty of helpful information and photos to support your choice.

We hope you and your four-legged friends have a wonderful stay, and we look forward to helping you find your next dog-friendly getaway!

Best wishes,

Rebecca

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