Doggykings Reviews 

5,003
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their durability, warmth, and waterproof features. Many also appreciate the thoughtful design, like integrated harnesses, and how well the items fit their pets. Conversely, a small portion of people felt that delivery times were often long, sometimes weeks, with limited tracking. A common issue was product sizing running small, frequently requiring exchanges. Some reviewers also reported dissatisfaction with customer service, citing ignored communications or difficulties with refunds, and a few noted faulty zippers.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the good quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues with incorrect sizing, with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing frustration over long wait times,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


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3.8

Great

TrustScore 4 out of 5

5K reviews

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No history of asking for reviews

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3.8

All reviews

(5,003)

1,413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a coat for my dog which…

Ordered a coat for my dog which wouldn’t have fitted my granddaughters pet hamster. Took all the measurements and ordered according to size guidelines. Have emailed with photos of said coat next to my dog. No reply. Don’t be scammed by this company.

December 21, 2025
Unprompted review
Rated 2 out of 5 stars

Zip faulty

Zip faulty , Company agreed to replace 3 weeks ago , still waiting , not able to track as they have not issued me with a number.
Disappointed Customer
Communication needs to improve.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a Doggykings coat for my dog…

I ordered a Doggykings coat for my dog but I ordered the wrong size, I made contact with Doggykings who asked me to send photos to them of my dog trying the coat on, it was my fault completely measuring wrong, Doggykings sent me the right size, it’s perfect, my dog looks the bees knees in his coat and it’s keeping him warm and dry, thank you DoggyKings for outstanding customer service ⭐️⭐️⭐️⭐️⭐️

January 14, 2026
Unprompted review
Rated 2 out of 5 stars

Received a new coat which looks well…

Received a new coat which looks well made but too small for my dog. Bought a small as per guidance at purchase point.
I have emailed a number of times to return and obtain a larger size and they offered a replacement on the proviso that I paid an additional £10 to cover postage costs, which seems fair. I have asked how I can do this but have received no reply despite sending chaser emails.
I would say that the after sales service is slow and sluggish at best. I'm hoping that they respond shortly to resolve.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great little jacket

Great little jacket. Fits really well. Washes well too.
Ordering was easy and I could track the parcel. This was important as it was a long time between order and arrival.

January 19, 2026
Unprompted review
Rated 4 out of 5 stars

Dog coat

Good quality. Easy to put on. Not sure if I should have purchased a larger size as the zip doesn't always stay closed.

February 2, 2026
Unprompted review
Rated 4 out of 5 stars

Lovely coat, best one we’ve had

Lovely coat our golden retriever loves it and gets really excited when she see’s it. We ordered the red which is lovely and bright in the largest size, it’s a nice snug fit and doesn’t move when she’s running around. Keeps her dry and warm. The coat is very well made. We’ve paid more for coats from well known brands which haven’t fit as well as this one. Very pleased. The only downside was the time it took to arrive but was well worth the wait. We shall be ordering another

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

The dog coats are great

The dog coats are great. Really easy to put on. Our dog is very fussy and doesn't like wearing coats but he has been happy in this one and because it's so quick and easy to put on he doesn't have time to fuss. I made a mistake with the measurements and had to contact Doggy Kings for replacements, they were very helpful and very prompt with replying to my emails. Thank you Doggy Kings your were great.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very well made product and the zip…

Very well made product and the zip feature makes it easy to get the dog into the coat. Ordering and delivery was seamless. A suggestion would be somehow incorporating legs being covered as well.

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

Ordered wrong size

Ordered wrong size, customer service very good and sent next size after I paid extra postage, did not require return of 1st coat. Unfortunately pup has already outgrown 2nd coat

January 24, 2026
Unprompted review

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