Doggykings Reviews 

5,003
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their durability, warmth, and waterproof features. Many also appreciate the thoughtful design, like integrated harnesses, and how well the items fit their pets. Conversely, a small portion of people felt that delivery times were often long, sometimes weeks, with limited tracking. A common issue was product sizing running small, frequently requiring exchanges. Some reviewers also reported dissatisfaction with customer service, citing ignored communications or difficulties with refunds, and a few noted faulty zippers.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the good quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues with incorrect sizing, with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing frustration over long wait times,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


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3.8

Great

TrustScore 4 out of 5

5K reviews

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3.8

All reviews

(5,003)

1,413 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely fitting dog jacket.

I ordered a lovely red jacket for our elderly dog. It came in a very acceptable time and was well wrapped. The jacket felt lovely and fitted our dog well. I’m very happy with it and it certainly helps keep the cold winds and rains away from her body.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great coat

Great coat, especially with the winter weather. Has kept my Shih Tzu warm & dry. Would definitely recommend.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I am so impressed with this company !…

I am so impressed with this company and the way their customer service staff are so efficient. They helped me to get the right size jacket after it was my fault I ordered the wrong size in the first place . The actual jacket is fabulous my dog wears it most days and is all the advert tells you it is . Many thanks to the team at doggy kings.😊

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Over the moon

I am over the moon with this harness it stop my dog pulling on the lead, Barney my dog seems to like to our walks are so much better, the service I receive was second to none thank you so much.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered to winter coats for my miniature dachshund

I ordered to winter coats for my miniature dachshund, size L, unfortunately they were too small when they arrived. I contacted the company who were only to happy to help. They shipped out the next size up XL straight away, it did take a while to arrive but the fit perfectly. Absolutely amazing service and a very good quality product. I would highly recommend.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered what I thought were the right size for my dogs but when they came they were much too small. When I contacted Doggykings they offered to replace them with the right size and they did. They also said I could keep the old ones so I donated them to a dog shelter. Excellent customer service.

February 23, 2026
Unprompted review
Rated 2 out of 5 stars

Product is great but …..…

Product is great jacket fit perfectly however after 3 months the clasp on the zipper broke , contacted them told you only have a month warranty . Now have a jacket that cannot be zipped and not fit for purpose . Expensive mistake I will not be buying again

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered 4 coats for each of our furry family which arrived quickly. One of them was just slightly too small, only because our pooch in question had gained weight since their last vet visit!!!! Their customer service were brilliant at sorting the problem with me and arranging an exchange, again swiftly. The quality is really, really good. I do recommend though measuring as well as going by your pooches weight as they do say on their website

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fantastic coats waterproof and easy to wash. After Adventure Day in the pouring rain Poppy came back very dirty in her legs. The coat kept her body dry and I just put it in the washer with the dog towels it washed brilliantly.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic dog coat

The coat took 3 weeks to arrive as it came from China. The coat is the best coat I have bought. It is well made, waterproof and fits my dog perfectly. My dog is a small sprocker and I ordered 3XL. Very pleased with this purchase.

January 16, 2026
Unprompted review
Rated 3 out of 5 stars

Doggy comfort

If we start with the good stuff, the product quality is very good and I think a lot of people are missing out on these great coats for dogs. The product is a really good price giving great value for money. My little daxi no longer gets a cold wet tummy but is now we protected.
Not so good, the time taken to receive my order was over a month and I would have to say that good communication was not in evidence, this needs to improve.
I have to say though that we will definately be using doggykings again.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST

AVOID AT ALL COST . DO NOT BUY FROM THIS SCAMMING COMPANY.
I ORDERED 2 COATS FOR BOTH MY DOGS ON THE 15th DECEMBER .GETTING NEAR CHRISTMAS I STILL HADNT RECEIVED MY COATS AND HAD NO EMAILS .I EMAILED THEM SAYING I HAD NOT RECEIVED MY COATS ,WHERE WERE THEY. THEY GOT BACK TO ME SAYING THEY BASICALLY GOT LIST APPARENTLY UNFORTUNATELY TWO DAYS BEFORE XMAS I HAD TO HAVE ONE OF MY DOGS PUT TO SLEEP. ON THE 8th JANUARY (THIS YEAR)I MESSAGED TO SAY THAT I NO LONGER WANTED THE COATS AS I HAD LOST ONE OF MY DOGS AND THEY WERE TAKING SO LONG TO COME . THEY SAID THAT THE ORDER HAD ALREADY BEEN SHIPPED .I FINALLY RECEIVED MY ORDER ON 31st JANUARY 8 WEEKS AGTER PLACING A ORDER .THEN WHEN I GOT THE SIZING WAS RIDICULOUS I ONLY HAVE A LITTLE PUG AND I ORDERED A LARGE (SHE IS ONLY A SMALL TO MEDIUM DEPENDING ON THE MAKE )I COULD NOT BELIEVE WHEN I OPENED THE COATS UP .THE LARGE WAS SO SMALL IT WOULD PROBABLY FIT A TINY CHIHUAHUA .EMAILED THEM SAYING I WANT A REFUND AND WOULD SEND THE COATS BACK .THEY THEN TOLD ME HOW TO MEASURE MY DOG .SAID TO SEND TO SEND WITH THE COATS ON MY DOGS (OBVIOUSLY HADN'T TAKEN NOTE THAT MY OLD DOG HAD BEEN PUT TO SLEEP ) TAKING A PICTURE WITH MY PUGS COAT ON WOULD BE IMPOSSIBLE AS IT WOULDN'T FIT ONE OF HER LEGS LET ALONE PUT IT ON. AFTER A LOT OF EMAILS AND GOING TO MY BANK TO REPORT THEM ON SENDONG POOR GOODS AND TAKING SO LONG TO CONE THEY ARE DEALING WITH MY COMPLAINT. DOGGYKINGS HAVE NOW TOLD ME THAT I CAN HAVE A REFUND ,THEY TOLD THEY WOULD BE KEEPING £10 OF MY PAYMENT WHICH IS WELL OUT OF ORDER. WHAT A SCAMMING COMPANY THIS IS, AVOID AT ALL COST .I WILL BE GETTING IN TOUCH AGAIN WITH MY BANK TO LET THEM KNOW WHAT IS GOING ON . I WISHED I HAD NEVER BOUGHT THESE COATS FROM THESE SCAMMERS .I JUST HOPE THAT I CAN MAKE PEOPLE AWARE OF THIS TERRIBLE COMPANY .

December 15, 2025
Unprompted review

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