I had a generally positive experience with DIB Direct via their website, doginabox.co.uk. They offer a good stock of items at reasonable prices, and the ordering process was straightforward. Although... See more
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See what reviewers are saying
Dog In A Box honest description of items ordered just what I needed at very reasonable prices. Their dispatch couldn’t be faulted. However the shipping company FedEx could be faulted received an ema... See more
So far, I haven't received my goods and it has now been 12 days since I placed it. I chased 5 days ago because it had been showing as "with Evri" for a week. And the rsponse cam back quickly that t... See more
After shopping around for dog treats it was a pleasure to find a store that wanted reasonable prices for a quality product and not the inflated prices being asked in other stores. This coupled with v... See more
Company details
Written by the company
DIB Direct are a UK based Online Retailer. We specialise in Wholesale and Direct to Consumer supply of Camping & Leisure products. Our goal is simple, we aim to offer the best pricing we can with the best service we can. You may have purchased from us before when we used to be Dog In A Box, however, we have recently rebranded to DIB Direct at the beginning of 2023!
Contact info
Chadacres, EX13 5XB, Hawkchurch, United Kingdom
- 01297816058
- help@dibdirect.co.uk
- doginabox.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I haven’t got my order
My oder never came and I payed for the…
My oder never came and I payed for the next day delivery and it didn't come been nearly 2 weeks now
Charcoal bones
First time I have ordered from this company I found them very reasonably priced and postage was also reasonable order came within a few days as predicted very happy with my purchase as is my dog I will definitely be ordering from them again thank you
Fast delivery
Fast delivery. Lots of updates when item will be sent dispatched delivered. Item was best price compared to anyone else.
Excellent!
Ordered from here, cheaper than anywhere else I could find and arrived in a couple of days. Will definitely use again.
Great products brilliant service thanks
Excellent service
Excellent service, with very fast delivery and follow up. Very friendly staff. I shall definitely use Dog In A Box again.
Outstanding
Outstanding, Received my order from Dog in a Box and was well pleased with the service from online ordering to doorstep delivery A1
Faultless shopping experience
After shopping around for dog treats it was a pleasure to find a store that wanted reasonable prices for a quality product and not the inflated prices being asked in other stores. This coupled with very reasonable postal charges means that I will definitely shop there again.
Excellent quality dog treats for great prices
Excellent quality dog treats for great prices! Postage and overall prices incredibly reasonable for both quality and variety of choice, was very pleased overall!
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