I had a generally positive experience with DIB Direct via their website, doginabox.co.uk. They offer a good stock of items at reasonable prices, and the ordering process was straightforward. Although... See more
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See what reviewers are saying
Dog In A Box honest description of items ordered just what I needed at very reasonable prices. Their dispatch couldn’t be faulted. However the shipping company FedEx could be faulted received an ema... See more
So far, I haven't received my goods and it has now been 12 days since I placed it. I chased 5 days ago because it had been showing as "with Evri" for a week. And the rsponse cam back quickly that t... See more
After shopping around for dog treats it was a pleasure to find a store that wanted reasonable prices for a quality product and not the inflated prices being asked in other stores. This coupled with v... See more
Company details
Written by the company
DIB Direct are a UK based Online Retailer. We specialise in Wholesale and Direct to Consumer supply of Camping & Leisure products. Our goal is simple, we aim to offer the best pricing we can with the best service we can. You may have purchased from us before when we used to be Dog In A Box, however, we have recently rebranded to DIB Direct at the beginning of 2023!
Contact info
Chadacres, EX13 5XB, Hawkchurch, United Kingdom
- 01297816058
- help@dibdirect.co.uk
- doginabox.co.uk
4.2
Great
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reasonable and affordable prices
October 9, 2021
Free packet of sweets
Order was fulfilled as requested and they included a free packet of sweets !
October 5, 2021
Toddler proof
Very fast delivery, perfect customer service the bottles are leak free so I dont have to worry about my toddler spilling his drink everywhere , fantastic quality at a low price
October 4, 2021
Great service box came the next day
October 4, 2021
My fault really
My fault really, should have asked first, but the mesh fitted in this model is too big, so not a lot of use for what I want, but will find a task for it one day no doubt. Condition looks OK.
And what I meant to say and included was that you didnt offer info re mesh size, which to me is all important in a seive !
September 30, 2021
I've received it now.
I've received it now.
Can't rate it until I see if it's worked.
September 29, 2021
Extra fast delivery.
Extra fast delivery.
Quick response and refund for one damaged item.
All over a good experience.
September 29, 2021
My kids like it because it makes alot…
My kids liked it because it makes alot of bubbles.
September 27, 2021
Very prompt delivery
Very prompt delivery
Excellent condition of bone although much larger than I expected!
September 23, 2021
There's a lot more to Dog In The Box
I was lucky enough to win a competition that Dog In A Box held.
The website was easy to use. What I didn't realize was they sold a lot more than things for dogs. So not only did the dogs get some treats we did as well.
The order arrived very quickly and I had notifications at all time telling me where my order was. When it arrived it was very well packaged.
The after sales was very good.
September 22, 2021
Utterly brilliant company
Utterly brilliant company! Great range of products at an excellent price point. The order was dispatched incredibly quickly and was securely packaged (many thanks for my surprise Haribo, much appreciated). This is an A+ company from start to finish and I will be recommending them to literally anyone who owns animals.
September 12, 2021
Very efficient service
September 10, 2021
Dog In A Box One of the best
Dog In A Box honest description of items ordered just what I needed at very reasonable prices. Their dispatch couldn’t be faulted.
However the shipping company FedEx could be faulted received an email to say delivery was expected on 25th August but it delivered on 28th 3 days later, turns out they had taken it it London. Delivery man was very good very polite
August 29, 2021
EXCELLENT COMPANY TO DEAL WITH
First time I`ve dealt with these people but cheap prices,very quick delivery, good communications and keeping me updated impressed me very much.I will certainly be using this company again.Much impressed.Thank you
August 25, 2021
Unprompted review
Very quick
The delivery was really fast and the little packet of Haribo was a nice touch. My only quibble would be it was a lot of packaging – albeit recyclable – for something that wasn’t fragile.
August 18, 2021
Reply from DIB Direct
Hi Catherine,
Thank you for your review, we appreciate our customers feedback and learning how we can improve.
I'm glad to hear that you received your order quickly and enjoyed the packet of Haribo. We will take your feedback on board regarding the packaging and look into reducing excess packaging where possible.
Thanks again,
Dog In A Box
It's the first time I've ordered of…
It's the first time I've ordered of this website and I'll definitely order of there again!
Quick service a+
August 2, 2021
Excellent and efficient service
Excellent and efficient service and very good quality product. Will be using again. Thank you.
August 1, 2021
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