I had a generally positive experience with DIB Direct via their website, doginabox.co.uk. They offer a good stock of items at reasonable prices, and the ordering process was straightforward. Although... See more
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See what reviewers are saying
Dog In A Box honest description of items ordered just what I needed at very reasonable prices. Their dispatch couldn’t be faulted. However the shipping company FedEx could be faulted received an ema... See more
So far, I haven't received my goods and it has now been 12 days since I placed it. I chased 5 days ago because it had been showing as "with Evri" for a week. And the rsponse cam back quickly that t... See more
After shopping around for dog treats it was a pleasure to find a store that wanted reasonable prices for a quality product and not the inflated prices being asked in other stores. This coupled with v... See more
Company details
Written by the company
DIB Direct are a UK based Online Retailer. We specialise in Wholesale and Direct to Consumer supply of Camping & Leisure products. Our goal is simple, we aim to offer the best pricing we can with the best service we can. You may have purchased from us before when we used to be Dog In A Box, however, we have recently rebranded to DIB Direct at the beginning of 2023!
Contact info
Chadacres, EX13 5XB, Hawkchurch, United Kingdom
- 01297816058
- help@dibdirect.co.uk
- doginabox.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I still have not received my goods
I still have not received my goods that is the trouble with using royal Mail
Great price
Great price, arrived very quickly and packed well for posting. Am very happy with my purchase. Thanks
Happy customer👍
Really easy to order website very user…
Really easy to order website very user friendly and exception ally speedy delivery would definitely order from this firm again .
I was disappointed I’ve always brought…
I was disappointed I’ve always brought Betty Millar dog biscuits but bout varieties were At least 3/4 broken
The bag of fat balls were also crushed
Not sure if this was down to the product or the way it was packaged just in plastic bags
great product very efficient service
BRILLIANT COMPANY
BRILLIANT COMPANY
HAD A DAMAGED DELIVERY
PHONED THEM AND IT WAS REPLACED THE NEXT DAY WITH NO FUSS.
THANKS FOR THE GREAT SERVICE
turned up quickly one item was missing…
turned up quickly one item was missing but another was sent next day good service thanks
Delighted with service receive from the…
Delighted with service receive from the first phone call to the delivery. Excellent. Will return again
Dogs very happy with their Buffalo…
Dogs very happy with their Buffalo horns, turned up next day delivery, great value.
Really pleased with speed of delivery…
Really pleased with speed of delivery and the trays . The haribo were a thoughtful touch.
Excellent service
Excellent service, order came quick, great communication from them, would definitely recommend them.
Fantastic absolutely love this and so…
Fantastic absolutely love this and so cheap I'm well happy 🙂
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