DogWatch Hidden Fences - Triad Reviews 77

TrustScore 5 out of 5

4.9

8345 Lenbrook Rd, 27284 Kernersville, NC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The fence layout design was a quick and easy conversation. Install went fast and smooth. Training for me and the dogs went well! The dogs now love their freedom of the whole yard and I do too!!!

Company replied

Rated 5 out of 5 stars

Dave Spain installed our first underground fence about 10 years ago and it has been life-changing for us and for our dogs. They get to spend a lot more time outside in our yard and we have the assuran... See more

Company replied

Rated 5 out of 5 stars

Professional, personalized service. Affordable, friendly, helpful. The best company I have had experience with in a long time. The person installing the fence helped me with how to train my puppy, unt... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • 8345 Lenbrook Rd, 27284, Kernersville, NC, United States

  • 336-993-8900

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sellers. Honest and respectful and they stick by their guarantee.

Great communication. Awesome customer service. Product works as promised. Highly recommended. Alex and David did a wonderful job ensuring I was satisfied.

July 22, 2019
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

Thank you! Communication is key, we appreciate your feedback, your business and your referrals. Our customer's satisfaction is very important to us.

Rated 5 out of 5 stars

The visit to my home solved the problem…

The visit to my home solved the problem and taught me a few tricks.
They called to move up my appointment, which was much appreciated.

July 12, 2019
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

We're happy to hear how pleased you are with the customer service, problem-solving and scheduling. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent product

Excellent product. Guys were very polite and courteous and did an exceptional job installing the cable and training my dogs.

June 3, 2019
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

Thank you so much, Ms. Vaughan- we enjoyed working with Charlie and Doug too!

Rated 5 out of 5 stars

Triad Dogwatch is an awesome company to…

Triad Dogwatch is an awesome company to work with. They come out and explain the product, show you how it will work, work with you to train your dog and troubleshoot if need be. They are helpful, professional, kind, and walk you through the process every step of the way.

March 26, 2019
Unprompted review
Rated 5 out of 5 stars

Team did an awesome job of walking us…

Team did an awesome job of walking us through benefits and selling us the right option. As well, installation was timely and professional. We are very pleased and happy Bo can stand out in the front yard and play with no fear of him leaving the yard. Thanks Triad Dogwatch!

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

This was the best investment we have…

This was the best investment we have ever made which lets my Golden Retriever exercise and enjoy life. It is worth every dollar spent. Duchess does not go past the flags and has the time of her life. Thanks!

March 2, 2019
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

So glad to hear Duchess is enjoying her freedom and it will only get better as the weather gets nicer! We appreciate your comments!

Rated 5 out of 5 stars

Nine years of safety and good service

I've been using Triad Dogwarch for going on 9 years now, and three houses later, we still love them. My dog's a big ninny who used run right out in front of cars to "greet" them and I was terrified she'd get run over. I don't worry about her anymore. The system works beautifully. Thanks for keeping my baby safe.

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

We have surely enjoyed the experience…

We have surely enjoyed the experience with Triad Dog Watch. Everything from start to finish as been an awesome experience and most of all the staff is top notch. They truly care about your pet and make sure you are comfortable with the training and equipment.
Thanks again!!

February 1, 2019
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

We have certainly enjoyed working with you, Mr. Sheppard and Misty as well. We appreciate the time you took to give us a review, thanks so much!

Rated 5 out of 5 stars

Dependable

Very helpful. They explained it well, did a neat installation, and followed up with training

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great job on install

Great job on install. The staff was very help with all questions. The fence has worked great.

December 13, 2018
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

Thank you so much for taking the time to write us a review, please know we are only a phone call away if anything does come up. Happy Holidays!

Rated 5 out of 5 stars

We are so glad we chose Triad Dog Watch…

We are so glad we chose Triad Dog Watch fencing. The people are very experienced in their product and made sure we were completely satisfied. Our two five month old puppies will not go close to the border of the fence. So far very pleased.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Our 2 yr old lab is off leash on our lot

Our power was out (hurricane Michael) when the hidden fence was installed, so we could not complete the training session. Triad DogWatch returned a few days later and did follow up training.
Installation, equipment, training....all good!

November 13, 2018
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

We were glad to be able to keep moving through our schedule as best as we could with the weather challenges, thank you for your flexibility and your business! Call us if you need anything.

Rated 5 out of 5 stars

Very impressive

Very impressive! Dave and Alex was more than eager to help me train Reese Cup. This fence is the best thing I ever done for my German Shepherd. Highly recommend this company and these wonderful people!

November 8, 2018
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

Thank YOU so much Carla, it truly is a pleasure to work with clients like you and Reece Cup! We are so happy to see you both gain the independence, safety and freedom with your DogWatch® Hidden Fence. Please always know that you can call us if you need anything.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look