DogWatch Hidden Fences - Triad Reviews 77

TrustScore 5 out of 5

4.9

8345 Lenbrook Rd, 27284 Kernersville, NC, US


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Rated 5 out of 5 stars

The fence layout design was a quick and easy conversation. Install went fast and smooth. Training for me and the dogs went well! The dogs now love their freedom of the whole yard and I do too!!!

Company replied

Rated 5 out of 5 stars

Dave Spain installed our first underground fence about 10 years ago and it has been life-changing for us and for our dogs. They get to spend a lot more time outside in our yard and we have the assuran... See more

Company replied

Rated 5 out of 5 stars

Professional, personalized service. Affordable, friendly, helpful. The best company I have had experience with in a long time. The person installing the fence helped me with how to train my puppy, unt... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • 8345 Lenbrook Rd, 27284, Kernersville, NC, United States

  • 336-993-8900

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

THe Dog WATCH system has been a godsend…

THe Dog WATCH system has been a godsend for us. Our big guy, Zeb, cannot be contained in a fence of any kind or height unless we planned on building a basketball court and even then I do not think it would keep him in the yard. A Dog Watch fence has been perfect. Both Zeb and his younger "brother" learned the system boundaries in a week. What a load off my mind that when they go out they stay on our property.

October 17, 2018
Unprompted review
DogWatch Hidden Fences - Triad logo

Reply from DogWatch Hidden Fences - Triad

Thanks so much we enjoyed working with you, Zeb and Spot too!

Rated 5 out of 5 stars

Honest company

Honest company. They stick to there word.

October 15, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

Appreciate it, thanks!

Rated 4 out of 5 stars

Product great, install so so

It was a good experience. Didn’t really train, just told me "how to" and said “read manual”. They also called me back and said they charged the wrong amount. But it’s a good product. Salesman who came out seemed more attentive, installers seem to just care about making money.

September 4, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

Hi Jinni,
We apologize for the name spelling error, it is fixed in our system now- but more so apologize for you coming away from the installation process feeling like this. I hope you will return my call so I can hear more about it and give you the support if you still need anything. It also allows us to use it as a teaching moment for our staff to improve as well. We appreciate all feedback and will continue to work hard towards giving great customer service. Looking forward to talking with you soon!

Rated 5 out of 5 stars

This is the best money I have spent!

This is the best money I have spent on my pets! Triad DogWatch was great to deal with, they explained everything in detail and installation was quick. I would highly recommend to anyone, you won't regret it.

July 22, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

Thanks so much! Please always call if you do have any questions or concerns in the future.

Rated 5 out of 5 stars

Wonderful team and wonderful solution

Wonderful team and wonderful solution! Dave thoroughly explained the product so we knew what we were getting. I would’ve liked to know more about the training and how long it takes to get our dog fully acclimated but we didn’t know to ask. The installers were fantastic, despite pouring rain! They showed us everything, smiling and soaking wet. I’m sure we were a sight in our ponchos and umbrellas! Training has been easier than expected and the fence works like a charm. I would highly recommend the fence and the Dog Watch team!!

June 27, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

As you can see, training is very important to your success- there are multiple resources available to you that include written materials, the website with numerous short videos and always, always call the office with any questions or concerns to talk with staff directly to determine if we need to schedule a visit.
Thanks so much Melanie!

Rated 5 out of 5 stars

Training was easy and Bo hasn't run…

Training was easy and Bo hasn't run through fence after 5 weeks of install. Phone support for training ideas has been great.

June 21, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

Thank you Kevin and Bo!

Rated 5 out of 5 stars

Very professional and reasonably…

Very professional and reasonably priced. Really took the time and to explain how everything worked and helped with the training. I was so pleased with how quickly my dogs learned their boundaries with the fence. Took their advice on the training and it worked perfect. Even months later I get follow up calls making sure I don’t hav any questions or concerns.

June 14, 2018
Unprompted review
Rated 5 out of 5 stars

BEST money ever spent

Alex and Dave were so nice, they were there to help every step of the way and the hidden fence was the BEST money I have ever spent! I would highly recommend Triad Dog Watch. I did so much research prior to deciding on this company and I would STRONGLY suggest not looking elsewhere when it comes to your animals safety!

June 11, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Excellent job. Did not tear up our yard. Did a great job explaining how to train our pets. Very professional. Would definitely recommend.

June 11, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

Thanks so much, Van, hope all is well with you!

Rated 5 out of 5 stars

Well worth the price

Friendly and efficient service with a great product. The installation went smoothly and faster than I expected. No problems at all getting my Boxer to learn the perimeter quickly. He is now able to run around and enjoy the full yard as hard and fast as he wants so he loves it.

May 8, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

We appreciate the kind words, Mr. Wykle!

Rated 5 out of 5 stars

This is going to make us and our dog…

This is going to make us and our dog happier. I didn't like having to do the corrections and distractions but we followed each phase of the pamphlet and it works. The company truly wants you to call if there are any questions and never seemed rushed.

April 30, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

It was a pleasure working with you, Mr. Bates and Penny too. Running the fence through the swan's territory was an unforgettable experience for us!

Rated 5 out of 5 stars

Great company! Great service!

This company was amazing to work with. We were concerned that our dog would get out but he is doing amazing with the fence. It’s so nice to be able to let him roam without a fear of him leaving our yard! Highly recommend!

April 23, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

We appreciate your business, thanks so much!

Rated 5 out of 5 stars

Awesome!

This has been one of our best investments ever! We had some issues in the beginning, not with the product, but in how we were training them. Alex, aka dog whisperer, came out on a Saturday morning and worked with us for a couple hours and to date both our dogs have remained in the border. They have had many temptations to cross the boundary because of our neighborhood walking trail which sees plenty of activity with other dogs, cats, joggers and such. We truly love it and the dogs do too, they are exhausted by days end and of course are much healthier happy dogs. Dave did our installation perfectly, literally couldn't tell he trenched through our yard! These guys are top notch and stand by their product. Highly recommended! Thanks Dave and Alex you guys rock!

April 19, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Triad

Aww shucks, back at you it's a lot of fun to work with motivated people who enjoy their dogs so much- you have given them a great yard to enjoy!

Rated 5 out of 5 stars

Recommend

The whole process ran smoothly. The communication was great. Shane did a wonderful job with the installation, walking us through the process, and helping to train our pup!

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

Love it

Love it. My dogs are safe. I live on a high traffic road and this was perfect

March 7, 2018
Unprompted review

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