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Do Health Reviews 

902
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 843 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and straightforward blood testing process, noting its convenience and ease of organization. Many people were impressed by the rapid delivery of results, often within a few days, which were presented clearly with comprehensive explanations. The user-friendly app and its AI coach, 'Joy', were frequently highlighted for providing personalized health insights, actionable advice, and helpful suggestions like recipe ideas. However, some customers also noted occasional technical glitches with the app and difficulties in accessing timely customer service or clear communication during the process. A few other people also felt that some of the health advice or action plans provided were generic or oversimplified, not always fully tailored to their specific biomarker results.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the app's ease of use and navigation, along... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency and professionalism of the... See more

Product

Customers had positive experiences with the product, often describing it as brilliant and a great concept... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use, user-friendly... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting quick results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blood test on the Friday, results Sunday afternoon and visit to GP surgery on the Tuesday as Do Health identified scores that indicated under active thyroid. No real symptoms that I notice so this wou... See more

Company replied

Rated 5 out of 5 stars

After losing 32kg with Voy and I wanted to see how my health has changed with their Do Health tool. Received results in 48 hours!!! My blood sugar has come down to normal range, 5 points drop in both... See more

Company replied

Rated 5 out of 5 stars

This is a great tool for preventative health. Having regular blood tests and then tips on how to improve those results is key to living healthier for longer. What’s great it’s very affordable and good... See more

Company replied

Rated 5 out of 5 stars

Excellent overall experience. Booked my appointment for blood work on the Wed night. Could have had Thursday morning if I wanted but opted for Fri morning. Results were with me early on Sunday m... See more

Company replied


Company details

  1. Wellness Program
  2. Blood Testing Service

Written by the company

Stop guessing, start doing. Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

902 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(902)

900 reviews in the last 12 months

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Rated 4 out of 5 stars

Do Health initial experience

Easy to access blood test, staff taking bloods very friendly. Results are on the App in a couple of days and very easy to interact with Joy (AI). Do Health have obviously spent a lot of time and money on this aspect as the responses to multiple queries some technical are answered quickly and very informative.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service team were great…

The customer service team were great and apologised for the lack of testing facilities in Aberdeen, but promised to let me know as soon as the mobile unit returned. They immediately returned my subscription too.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone should do this

This is absolutely fantastic. Blood results are amazing and explained so clearly and helpfully. Blood taken on Wednesday. Results on the app on Friday. How good is that. Weekly plan is so helpful, positive and realistic. Very, very impressed and so glad I did this.

July 22, 2026
Unprompted review
Rated 2 out of 5 stars

Poor communication

Limited experience so far, but at present disappointed with the poor communication and lack of direct phone contact to discuss appointment issues.

I had organised an appointment in my local area, of which there were few. I arrived for my appointment to the address provided on the app and was informed that the company was no longer there. I was told to attend another location. Given the time sensitivity of the appointment, the lack of availability of the appointment alternatives and the distance I had already travelled to be there, I was very frustrated by the lack of telephone line to contact the company to confirm- an email felt insufficient and I would not receive a timely response.

Thankfully the company who the blood test was organised with (Randox) were very accommodating and helpful and agreed to slot me in even though I was late due to the address misinformation.

Yet to have bloods processed and work through results so I cannot comment on the quality of this, but would say so far pretty disappointed with booking platform, availability of appointment options and customer communication.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff at my blood test

I was really pleased that the person who took my blood test made the whole experience a pleasant one. She was really skilled at taking my blood I am reknowned for having really difficult veins and when I go blood donors they always have to get one of the really experienced staff … I’m also happy that Joy helped to explain my blood results when I expressed a little disappointment that despite eating a healthier diet since December my cholesterol and HB1ac was still the same as in October.. she explained how this probably had been the case and how good my fasting insulin levels were and that my lack of carbs in my diet had meant I’d increased my red meat intake hence a possible explanation for the cholesterol levels . I’m really enjoying the 3 changes I’m making this week. They are really doable and easily added to my routine .. I check in with Joy most days and get encouragement. I know Joy is AI but it does feel very personal

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support

Amazing support, informed testing, explanation of the results and a wonderful partner for my continued health journey. Do Health genuinely has no agenda but to provide the support and knowledge to help you towards being the healthiest and happiest version of yourself.

July 28, 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. The person who took my bloods was a bit unengaging but was efficient in the taking of blood. The speed of getting results was impressive.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience…

I hate blood tests, I’m prone to fainting but it was important to me to have this. The lady that took my blood was calm and very compassionate, I was soothed by there being a toilet within the same room, she talked to me and provided me with reassurance that no matter what happened she’d help me. In the end I was absolutely fine and got my results within 4 days. The results identified a B12 deficiency something previously passed off by my GP as a symptom of endometriosis and adenomyosis. If we can get to the root cause it could change my life.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

This is a fantastic health app

This is a fantastic health app
I actually feel like I have a doctor looking out for me now - giving me the right tests, helping me make good choices, even someone to talk to late at night when you're feeling down! Joy the AI turtle is fab! We need a lot of help in this food environment. 5 STARS!

July 27, 2026
Unprompted review

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